OPT Service Delivery Manager Jobs
Service Delivery Manager jobs on OPT sit at the intersection of operations, client relations, and technical coordination. Most roles require a degree in business, IT, or a related field, making them a strong fit for the specialty occupation standard H-1B visa sponsors apply when converting OPT students to long-term status.
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Get Access To All JobsINTRODUCTION
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
This job acts as a leader in the provision of patient care using the nursing process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. Effectively delegates, directs and assists licensed and ancillary team members; assumes accountability for quality patient outcomes; exhibits sensitivity to cultural, ethnic and religious diversity in all interactions; maintains involvement in activities aimed toward the achievement of unit and the department’s strategic goals and objectives and demonstrates professional responsibility and accountability for his/her own practice and supports the company's philosophy of nursing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Required - Graduate of an accredited school of nursing.
Preferred - Bachelor’s degree in nursing.
WORK EXPERIENCE
Required - None.
CERTIFICATIONS
Required - Current registered nurse (RN) license in state of practice.
Current Basic Life Support (BLS) certification from the American Heart Association.
Preferred - Certification in clinical specialty area.
KNOWLEDGE SKILLS AND ABILITIES (KSAs)
- Proficiency in using computers, software, and web-based applications.
- Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Excellent organizational and time management skills.
JOB DUTIES
- Effectively uses the nursing process in the delivery of patient care.
- Assesses learning needs and implements teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.
- Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.
- Uses data, information, and knowledge to evaluate and promote change in order to achieve optimal outcomes.
- Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.
- Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Performs other related duties as assigned.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
INTRODUCTION
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
This job acts as a leader in the provision of patient care using the nursing process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. Effectively delegates, directs and assists licensed and ancillary team members; assumes accountability for quality patient outcomes; exhibits sensitivity to cultural, ethnic and religious diversity in all interactions; maintains involvement in activities aimed toward the achievement of unit and the department’s strategic goals and objectives and demonstrates professional responsibility and accountability for his/her own practice and supports the company's philosophy of nursing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Required - Graduate of an accredited school of nursing.
Preferred - Bachelor’s degree in nursing.
WORK EXPERIENCE
Required - None.
CERTIFICATIONS
Required - Current registered nurse (RN) license in state of practice.
Current Basic Life Support (BLS) certification from the American Heart Association.
Preferred - Certification in clinical specialty area.
KNOWLEDGE SKILLS AND ABILITIES (KSAs)
- Proficiency in using computers, software, and web-based applications.
- Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Excellent organizational and time management skills.
JOB DUTIES
- Effectively uses the nursing process in the delivery of patient care.
- Assesses learning needs and implements teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.
- Communicates, delegates, and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the interdisciplinary team.
- Uses data, information, and knowledge to evaluate and promote change in order to achieve optimal outcomes.
- Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.
- Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Performs other related duties as assigned.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
See all 403+ OPT Service Delivery Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Service Delivery Manager Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Service Delivery Manager
Target employers with established IT service operations
Large IT services firms, managed service providers, and enterprise consulting companies hire Service Delivery Managers regularly and have HR infrastructure for OPT and H-1B visa sponsorship. Smaller firms often lack the processes to sponsor in time.
Frame your degree as directly relevant to the role
USCIS requires specialty occupation proof for H-1B conversion. Explicitly connect your degree in business, computer science, or information systems to service delivery responsibilities in your resume, cover letter, and interviews.
Start your H-1B sponsorship conversation early
H-1B registration opens in March for October 1 start dates. If your OPT expires before then, ask about a cap-exempt employer or STEM extension eligibility. Raising this in month one prevents a last-minute scramble.
Highlight cross-functional coordination experience
Service Delivery Manager roles demand measurable outcomes across teams. Quantify SLA performance, escalation resolution rates, or client retention improvements. Concrete metrics justify sponsorship investment and distinguish you from domestic candidates.
Clarify your STEM OPT eligibility before applying
A STEM-designated degree like computer science or information systems gives you up to 36 months of OPT. That longer runway makes you significantly more attractive to employers weighing sponsorship risk and H-1B lottery timing.
Use Migrate Mate to filter for sponsoring employers
Not every Service Delivery Manager posting comes from a company willing to sponsor. Migrate Mate surfaces roles specifically from employers with a sponsorship track record, saving you from applying to positions that will stall at the offer stage.
Service Delivery Manager OPT: Frequently Asked Questions
Does a Service Delivery Manager role qualify as a specialty occupation for H-1B purposes?
Generally yes, provided the employer requires a bachelor's degree or higher in a specific field like business administration, information systems, or computer science. The key is that the position must genuinely require that degree, not merely prefer it. Roles at larger firms with defined academic requirements tend to hold up better under USCIS scrutiny than loosely defined generalist positions.
Can I work as a Service Delivery Manager on standard OPT without a STEM degree?
Yes. Standard OPT provides 12 months of work authorization regardless of degree field. A business or management degree fully supports a Service Delivery Manager role during that window. The limitation is timing: if your employer misses the H-1B cap, you have no extension available without a STEM-designated degree. Plan accordingly with your employer from day one.
How do I find Service Delivery Manager jobs where the employer will actually sponsor?
Migrate Mate is the most direct route. It curates roles from employers with documented sponsorship history, so you're not spending time on postings where sponsorship is never on the table. Beyond the job board, prioritize IT services companies, global consulting firms, and cloud managed service providers. These sectors hire at volume and have established immigration processes.
What happens to my OPT if my employer's H-1B petition is denied after I've already started working?
If you're still within your authorized OPT period, you can continue working and look for a new sponsoring employer. If your OPT has expired and you were working under the cap-gap extension tied to a pending H-1B, a denial ends your work authorization. You'd need to depart the U.S. or find an alternative status. Consulting an immigration attorney immediately after a denial is essential.
Do Service Delivery Manager roles at IT staffing or consulting firms create any OPT complications?
They can. USCIS applies stricter scrutiny to H-1B petitions from staffing companies placing workers at third-party client sites, a model common in IT services. Your employment relationship, supervision structure, and where the work actually occurs all matter. During OPT itself this is less of a concern, but it directly affects whether your employer can successfully file your H-1B petition later.