OPT Servicenow Developer Jobs
ServiceNow Developer roles are actively hiring OPT students with STEM-designated degrees in computer science, information systems, or engineering. Most positions qualify for the 24-month STEM OPT extension. Employers typically sponsor H-1B visa after OPT, making this one of the more visa-friendly paths in enterprise software.
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Get Access To All JobsINTRODUCTION
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified System Administrator (CSA).
- ITIL v4 Foundation (or equivalent ITSM certification).
Minimum Requirements
TCS218, T2, Band 5
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$80,000.00
Maximum Salary
$117,000.00
INTRODUCTION
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified System Administrator (CSA).
- ITIL v4 Foundation (or equivalent ITSM certification).
Minimum Requirements
TCS218, T2, Band 5
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$80,000.00
Maximum Salary
$117,000.00
See all OPT Servicenow Developer Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Servicenow Developer
Get ServiceNow Certified Before You Apply
The Certified System Administrator and Certified Application Developer credentials signal job-readiness to hiring managers. Certified candidates are more likely to receive offers from employers willing to navigate OPT paperwork, since the certification reduces their perceived hiring risk.
Target Mid-Size IT Consulting Firms
Large consulting firms that implement ServiceNow for enterprise clients sponsor OPT and H-1B visa regularly. These firms hire developers in cohorts, have established immigration processes, and are less likely to dismiss candidates based on work authorization status than smaller employers.
Lead With Your STEM OPT Extension Eligibility
If your degree is STEM-designated, tell employers upfront you qualify for 36 months of total OPT. That timeline covers two H-1B lottery cycles, which substantially reduces the risk employers associate with hiring international candidates on OPT.
Build Hands-On Experience With the Developer Instance
ServiceNow offers free Personal Developer Instances. Building and documenting a real project, such as a custom application or workflow automation, gives you concrete talking points in interviews and demonstrates initiative that compensates for limited U.S. work experience.
Focus Applications on Roles With Active LCA Filings
Employers who have previously filed Labor Condition Applications for ServiceNow roles have existing relationships with immigration counsel. This signals they are operationally prepared to sponsor work visas, which makes the OPT-to-H-1B transition significantly smoother for you.
Use Migrate Mate to Filter for OPT-Friendly Employers
Migrate Mate surfaces ServiceNow Developer roles from employers with documented sponsorship history. Filtering for those employers saves time and ensures you are applying where your OPT status is expected and welcomed, not treated as an obstacle.
Servicenow Developer OPT: Frequently Asked Questions
Do ServiceNow Developer jobs qualify for the STEM OPT extension?
Most ServiceNow Developer roles qualify for the 24-month STEM OPT extension because the positions typically require a degree in computer science, information systems, or a related STEM field. Your degree program must be on the official STEM Designated Degree Program List and your employer must be E-Verify enrolled. Confirm both before relying on the extension.
How do I find ServiceNow Developer jobs that sponsor OPT students?
Migrate Mate lists ServiceNow Developer roles from employers with verified sponsorship histories, so you are not guessing which companies are open to OPT candidates. Filtering by sponsorship track record is the most efficient way to focus your applications on employers who already have immigration infrastructure in place rather than building it from scratch for you.
What happens to my ServiceNow Developer job if I miss the H-1B lottery?
If you are on STEM OPT and miss the first H-1B lottery, you remain authorized to work through your STEM OPT end date, giving you a second lottery cycle. Some employers also explore cap-exempt options through universities or nonprofit research organizations. It is worth discussing contingency plans with your employer before the lottery rather than after results are announced.
Is a ServiceNow Developer role considered a specialty occupation for H-1B purposes?
ServiceNow Developer positions generally qualify as specialty occupations because they require theoretical and practical application of highly specialized knowledge, typically in computer science or information systems. That said, USCIS evaluates each petition individually, and the job description must clearly establish a degree requirement in a specific field. Vague job postings that list a degree as preferred rather than required can create problems at the petition stage.
What ServiceNow certifications are most valued by employers hiring OPT students?
The ServiceNow Certified System Administrator certification is the baseline most employers expect. The Certified Application Developer credential is the natural next step and is especially valued for developer-track roles. Employers hiring OPT students place higher weight on certifications than they might for other candidates because certifications reduce the perceived risk of sponsoring someone without an extensive U.S. work history.