Partner Manager Jobs in Austin, TX
Partner Manager jobs in Austin, Texas are concentrated in the Domain, Downtown, and the East Austin tech corridor, with strong demand across software, cloud services, and fintech. Employers hiring right now include Sage, Amazon Web Services, and Braze. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 86+ Partner Manager jobs
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
The Manager - Partner Services Operations is responsible for leading the day-to-day operations of the SCS Partner Services Program. This role serves as the operational bridge between SCS sales and practice teams, delivery partners, and centralized Services Operations to ensure partner-delivered services are scalable, governed, profitable, and aligned with business priorities.The Manager will own partner engagement processes, opportunity routing, governance execution, performance management, reporting, and business reviews while driving a consistent experience for sellers, practices, customers, and partners. This role helps scale service delivery capacity through strategic partner relationships without compromising customer experience, operational rigor, or margin performance.
Role Description
Partner Program Management
Manage the SCS partner-delivered services operating model.
Maintain the approved and preferred partner portfolio.
Support partner onboarding, engagement, and governance processes in partnership with Services Operations.
Develop and maintain partner rules of engagement, workflows, and operating procedures.
Identify coverage gaps and partner capability needs.
Opportunity & Engagement Operations
Serve as the central intake point for partner-delivered services opportunities.
Coordinate opportunity routing and partner assignment based on capability, availability, and business priorities.
Facilitate engagement handoffs between sellers, practices, delivery partners, and services teams.
Monitor active engagements and ensure adherence to program processes.
Manage a team of project coordinators to ensure project milestones are met and customer expectations are fulfilled.
Partner Relationship & Performance Management
Conduct regular partner business reviews.
Manage partner scorecards and performance reporting.
Track partner utilization, revenue contribution, margin performance, customer outcomes, and engagement health.
Coordinate the resolution of partner-related operational issues and escalations.
Drive continuous improvement across partner-delivered services.
Governance & Reporting
Maintain program governance standards and controls.
Produce executive reporting on program health, partner performance, delivery risks, and operational metrics.
Monitor compliance with engagement standards, partner requirements, and program expectations.
Support the development of governance forums, dashboards, and business reviews.
Cross-Functional Coordination
Partner closely with Sales, Alliances, Practice Leaders, Delivery Leadership, and Services Operations.
Support service attach initiatives and strategic partner motions.
Coordinate capacity planning and demand forecasting activities.
Ensure alignment between partner-delivered services strategy and execution.
Success Measures
Partner-delivered services revenue growth.
Services attach rate.
Partner utilization and capacity alignment.
Opportunity routing and engagement cycle times.
Customer satisfaction and delivery outcomes.
Partner performance scorecard attainment.
Margin and profitability targets.
Reduction in engagement exceptions and escalations.
Adoption of approved partner-delivered services processes.
Behaviors and Competencies
Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
Business Acumen: Can develop and execute business plans to drive growth and profitability.
Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization’s needs.
Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.
Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts.
Decision-Making: Can facilitate group decision-making processes, build consensus, and commit to a course of action even in the face of uncertainty.
Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.
Skill Level Requirements
Strong operational process design and governance capabilities.
Ability to develop and maintain workflows, operating procedures, and engagement models.
Strong stakeholder management and cross-functional leadership skills.
Ability to influence and drive outcomes without direct authority.
Strong analytical, organizational, and problem-solving abilities.
Ability to build and present executive reporting, dashboards, scorecards, and business reviews.
Strong relationship management skills with internal stakeholders and external partners.
Ability to manage multiple priorities in a fast-paced, matrixed environment.
Strong communication, coordination, and collaboration skills.
Other Requirements
Completed Bachelors Degree
5+ years of experience in business operations, partner operations, program management, services operations, or related functions.
Experience working with technology partners, professional services organizations, or managed services organizations.
Experience managing partner engagement processes, governance activities, and operational programs.
Experience supporting opportunity routing, capacity planning, demand forecasting, and service delivery operations.
Experience managing teams and ensuring project milestones and customer expectations are met.
Ability to travel 20%
Preferred
Experience with Microsoft, AWS, Google Cloud, ServiceNow, or other enterprise technology ecosystems.
Experience in services delivery, project operations, or partner management.
Knowledge of partner-delivered services business models.
Experience supporting sales and services organizations.
1+ years of management experience
ALIGNING COMPENSATION WITH HR - WILL UPDATE BEFORE POSTING
The base salary range for this position is $X - $X. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $X - $X. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
The estimated annual pay range for this position is $X - $X [which includes a base salary and bonus/commissions]. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
The Manager - Partner Services Operations is responsible for leading the day-to-day operations of the SCS Partner Services Program. This role serves as the operational bridge between SCS sales and practice teams, delivery partners, and centralized Services Operations to ensure partner-delivered services are scalable, governed, profitable, and aligned with business priorities.The Manager will own partner engagement processes, opportunity routing, governance execution, performance management, reporting, and business reviews while driving a consistent experience for sellers, practices, customers, and partners. This role helps scale service delivery capacity through strategic partner relationships without compromising customer experience, operational rigor, or margin performance.
Role Description
Partner Program Management
Manage the SCS partner-delivered services operating model.
Maintain the approved and preferred partner portfolio.
Support partner onboarding, engagement, and governance processes in partnership with Services Operations.
Develop and maintain partner rules of engagement, workflows, and operating procedures.
Identify coverage gaps and partner capability needs.
Opportunity & Engagement Operations
Serve as the central intake point for partner-delivered services opportunities.
Coordinate opportunity routing and partner assignment based on capability, availability, and business priorities.
Facilitate engagement handoffs between sellers, practices, delivery partners, and services teams.
Monitor active engagements and ensure adherence to program processes.
Manage a team of project coordinators to ensure project milestones are met and customer expectations are fulfilled.
Partner Relationship & Performance Management
Conduct regular partner business reviews.
Manage partner scorecards and performance reporting.
Track partner utilization, revenue contribution, margin performance, customer outcomes, and engagement health.
Coordinate the resolution of partner-related operational issues and escalations.
Drive continuous improvement across partner-delivered services.
Governance & Reporting
Maintain program governance standards and controls.
Produce executive reporting on program health, partner performance, delivery risks, and operational metrics.
Monitor compliance with engagement standards, partner requirements, and program expectations.
Support the development of governance forums, dashboards, and business reviews.
Cross-Functional Coordination
Partner closely with Sales, Alliances, Practice Leaders, Delivery Leadership, and Services Operations.
Support service attach initiatives and strategic partner motions.
Coordinate capacity planning and demand forecasting activities.
Ensure alignment between partner-delivered services strategy and execution.
Success Measures
Partner-delivered services revenue growth.
Services attach rate.
Partner utilization and capacity alignment.
Opportunity routing and engagement cycle times.
Customer satisfaction and delivery outcomes.
Partner performance scorecard attainment.
Margin and profitability targets.
Reduction in engagement exceptions and escalations.
Adoption of approved partner-delivered services processes.
Behaviors and Competencies
Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
Business Acumen: Can develop and execute business plans to drive growth and profitability.
Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization’s needs.
Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.
Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts.
Decision-Making: Can facilitate group decision-making processes, build consensus, and commit to a course of action even in the face of uncertainty.
Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.
Skill Level Requirements
Strong operational process design and governance capabilities.
Ability to develop and maintain workflows, operating procedures, and engagement models.
Strong stakeholder management and cross-functional leadership skills.
Ability to influence and drive outcomes without direct authority.
Strong analytical, organizational, and problem-solving abilities.
Ability to build and present executive reporting, dashboards, scorecards, and business reviews.
Strong relationship management skills with internal stakeholders and external partners.
Ability to manage multiple priorities in a fast-paced, matrixed environment.
Strong communication, coordination, and collaboration skills.
Other Requirements
Completed Bachelors Degree
5+ years of experience in business operations, partner operations, program management, services operations, or related functions.
Experience working with technology partners, professional services organizations, or managed services organizations.
Experience managing partner engagement processes, governance activities, and operational programs.
Experience supporting opportunity routing, capacity planning, demand forecasting, and service delivery operations.
Experience managing teams and ensuring project milestones and customer expectations are met.
Ability to travel 20%
Preferred
Experience with Microsoft, AWS, Google Cloud, ServiceNow, or other enterprise technology ecosystems.
Experience in services delivery, project operations, or partner management.
Knowledge of partner-delivered services business models.
Experience supporting sales and services organizations.
1+ years of management experience
ALIGNING COMPENSATION WITH HR - WILL UPDATE BEFORE POSTING
The base salary range for this position is $X - $X. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $X - $X. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
The estimated annual pay range for this position is $X - $X [which includes a base salary and bonus/commissions]. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
See All 86 Partner Manager Jobs in Austin
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Find Partner Manager JobsPartner Manager Job Market in Austin
Who's Hiring
- Sage10
- Amazon Web Services8
- Braze5
- Cisco5
- LogicMonitor5
Top Industries Hiring
- Technology & Software15
- Construction & Real Estate5
- Distribution & Wholesale3
Partner Manager Jobs in Austin: Frequently Asked Questions
How do I get a partner manager job in Austin?
Focus your search on Austin's software, cloud infrastructure, and fintech sectors, where partner manager roles are most active. Companies in the Domain and Downtown tend to hire for channel and alliance-focused positions, while East Austin's startup scene favors ecosystem and integration roles. Candidates who bring existing channel relationships, a background in SaaS sales or business development, and familiarity with partner lifecycle management have a clear edge in Austin's market.
Which companies hire partner managers in Austin?
Employers hiring partner managers in Austin right now include Sage, Amazon Web Services, and Braze, based on current listings on Migrate Mate as of September 2026. Austin's hiring base tilts toward enterprise software companies, cloud platforms, and high-growth SaaS startups that rely on partner ecosystems to extend their sales reach.
Are there remote partner manager jobs in Austin?
Yes, though partner manager roles that involve hands-on channel cultivation or local event presence tend to be on-site or hybrid. About 59% of partner manager openings tied to Austin are remote or hybrid as of September 2026, reflecting broader flexibility at software and cloud companies. Program management and partner enablement functions are the segments most likely to offer fully remote arrangements from Austin.
How can I get a partner manager job in Austin with little or no experience?
The most realistic entry path in Austin is moving up from a sales development, account management, or channel sales coordinator role at one of the city's mid-size SaaS or cloud companies. Austin's dense startup ecosystem in the Domain and East Austin regularly hires for partner operations and channel enablement associate roles that serve as stepping stones. Demonstrating familiarity with CRM tools, partner portals, and co-selling motions gives entry-level candidates a practical edge over candidates with only general sales backgrounds.
Which industries hire the most partner managers in Austin?
Austin partner manager roles concentrate in Technology & Software, Construction & Real Estate, and Distribution & Wholesale, based on current listings on Migrate Mate as of September 2026. Austin's identity as a hub for enterprise software and cloud infrastructure means these sectors consistently generate the highest volume of partner-facing roles as companies compete to grow their reseller and integration networks.
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See All 86 Partner Manager Jobs in Austin
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