Customer Program Manager Jobs in Texas
Customer Program Manager jobs in Texas are in steady demand, concentrated in enterprise technology, telecommunications, financial services, and healthcare IT, with openings at every level from associate program manager through senior and director. The busiest hiring markets are Dallas-Fort Worth, Houston, and Austin, where companies like Dell Technologies, AT&T, and JPMorgan Chase maintain large operations and consistently recruit customer program managers. The most sought-after specialties in Texas are SaaS account program management, customer success operations, and enterprise implementation management. Find a role that fits below and apply directly.
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Showing 5 of 38+ Customer Program Manager jobs
Job Summary
The Program Manager for the Cardiogenic Shock Program provides lead coordination for the development, implementation, and ongoing management of a multidisciplinary program for patients with suspected or confirmed cardiogenic shock. The Program Manager supports standardized clinical and operational pathways, education, case review, data collection, performance improvement, dashboard development, and regional referral processes. This role coordinates multidisciplinary program activities, reports findings to key stakeholders and appropriate hospital committees, and serves as a central operational resource for cardiogenic shock, advanced heart failure, ECMO/MCS, and related systems of care.
Work Experience:
Three years of experience as a Registered Nurse providing direct care to critically ill or cardiovascular patients required. Experience with cardiogenic shock, cardiovascular critical care, cardiac catheterization, emergency nursing, ECMO, temporary mechanical circulatory support, or advanced heart failure care preferred. Documented experience with performance improvement, program coordination/development, or quality-improvement projects preferred.
License/Registration/Certification:
Current Texas or Compact Registered Nurse license required.
Current BLS, ACLS, and PALS certification required.
CCRN, CMC, CSC, RCIS, CPHQ, or other applicable critical care, cardiovascular, or quality certification preferred.
Education and Training:
Bachelor’s degree in Nursing required.
Master’s degree in Nursing, Healthcare Administration, Business Administration, Public Health, or a related healthcare field preferred.
Skills:
- Ability to communicate effectively both orally and in writing.
- Ability to evaluate clinical and operational performance and present data clearly and concisely to clinical and administrative leaders.
- Knowledge of performance improvement principles and methodologies.
- Knowledge of cardiogenic shock pathophysiology, recognition, escalation, and contemporary treatment concepts.
- Working knowledge of temporary mechanical circulatory support and ECMO concepts within multidisciplinary cardiogenic shock care.
- Ability to coordinate multidisciplinary teams and facilitate collaboration among physicians, nursing, ancillary departments, administration, and external organizations.
- Ability to analyze clinical data, identify trends, develop improvement plans, and evaluate outcomes.
- Knowledge of hospital systems, patient flow, referral and transfer processes, and organizational relationships.
- Ability to develop and coordinate clinical pathways, policies, procedures, educational programs, and performance improvement initiatives.
- Ability to conduct or support clinical research and quality-improvement activities.
- Ability to apply applicable regulatory, accreditation, professional, and organizational standards.
- Skilled in the use of computer systems, electronic medical records, databases, spreadsheets, dashboards, and related software applications.
- Demonstrates critical thinking, creative problem-solving, organizational, and project-management skills.
- Ability to establish effective working relationships across multiple disciplines and levels of the organization.
Location: University Medical Center of El Paso · Cardiogenic Shock Program
Schedule: Full Time, Days, 8am - 4:30pm
Job Summary
The Program Manager for the Cardiogenic Shock Program provides lead coordination for the development, implementation, and ongoing management of a multidisciplinary program for patients with suspected or confirmed cardiogenic shock. The Program Manager supports standardized clinical and operational pathways, education, case review, data collection, performance improvement, dashboard development, and regional referral processes. This role coordinates multidisciplinary program activities, reports findings to key stakeholders and appropriate hospital committees, and serves as a central operational resource for cardiogenic shock, advanced heart failure, ECMO/MCS, and related systems of care.
Work Experience:
Three years of experience as a Registered Nurse providing direct care to critically ill or cardiovascular patients required. Experience with cardiogenic shock, cardiovascular critical care, cardiac catheterization, emergency nursing, ECMO, temporary mechanical circulatory support, or advanced heart failure care preferred. Documented experience with performance improvement, program coordination/development, or quality-improvement projects preferred.
License/Registration/Certification:
Current Texas or Compact Registered Nurse license required.
Current BLS, ACLS, and PALS certification required.
CCRN, CMC, CSC, RCIS, CPHQ, or other applicable critical care, cardiovascular, or quality certification preferred.
Education and Training:
Bachelor’s degree in Nursing required.
Master’s degree in Nursing, Healthcare Administration, Business Administration, Public Health, or a related healthcare field preferred.
Skills:
- Ability to communicate effectively both orally and in writing.
- Ability to evaluate clinical and operational performance and present data clearly and concisely to clinical and administrative leaders.
- Knowledge of performance improvement principles and methodologies.
- Knowledge of cardiogenic shock pathophysiology, recognition, escalation, and contemporary treatment concepts.
- Working knowledge of temporary mechanical circulatory support and ECMO concepts within multidisciplinary cardiogenic shock care.
- Ability to coordinate multidisciplinary teams and facilitate collaboration among physicians, nursing, ancillary departments, administration, and external organizations.
- Ability to analyze clinical data, identify trends, develop improvement plans, and evaluate outcomes.
- Knowledge of hospital systems, patient flow, referral and transfer processes, and organizational relationships.
- Ability to develop and coordinate clinical pathways, policies, procedures, educational programs, and performance improvement initiatives.
- Ability to conduct or support clinical research and quality-improvement activities.
- Ability to apply applicable regulatory, accreditation, professional, and organizational standards.
- Skilled in the use of computer systems, electronic medical records, databases, spreadsheets, dashboards, and related software applications.
- Demonstrates critical thinking, creative problem-solving, organizational, and project-management skills.
- Ability to establish effective working relationships across multiple disciplines and levels of the organization.
Location: University Medical Center of El Paso · Cardiogenic Shock Program
Schedule: Full Time, Days, 8am - 4:30pm
See All 38 Customer Program Manager Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Program Manager Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Lockheed Martin14
- Amazon3
- AMD2
- Incora2
- Harris Health2
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
What Texas Employers Look For
The qualifications that appear most often in customer program manager jobs across Texas.
- Bachelor's degree in business, communications, or a related technical field required
- Three or more years of experience managing customer accounts or technology programs
- PMP or CSM certification strongly preferred by Texas enterprise and technology employers
- Demonstrated ability to manage cross-functional teams and executive-level stakeholder relationships
- Proficiency with CRM platforms such as Salesforce and project tools like Jira or Asana
- Strong written and verbal communication skills for client-facing and internal reporting
Customer Program Manager Jobs in Texas: Frequently Asked Questions
How do you become a customer program manager in Texas?
Start with a bachelor's degree in business administration, information technology, or communications, which most Texas employers treat as a baseline. There is no state-issued license required for this role in Texas, but earning a Project Management Professional certification through PMI or a Certified Scrum Master credential meaningfully strengthens candidacy. Large Texas employers in tech and financial services also value prior experience in customer success, account management, or IT project coordination as a direct pathway into the role.
Which companies hire customer program managers in Texas?
Employers hiring customer program managers in Texas right now include Lockheed Martin, Amazon, and AMD, based on current listings on Migrate Mate as of November 2026. Texas's concentration of Fortune 500 headquarters in Dallas-Fort Worth and major enterprise tech campuses in Austin means openings appear consistently year-round across both software companies and large corporate customers managing complex vendor programs.
Which Texas cities have the most customer program manager jobs?
Austin, Arlington, and Grand Prairie have the highest concentration of customer program manager openings in Texas. Dallas-Fort Worth dominates because of its dense cluster of corporate headquarters and regional offices in financial services, telecom, and healthcare IT, while Austin's booming technology sector drives strong demand there, and Houston's energy and logistics industries support a steady pipeline of enterprise program management roles.
Are there remote customer program manager jobs in Texas?
Yes, and more than most fields. Customer program management is largely desk-based, communication-driven work that translates well to distributed environments. About 71% of customer program manager openings tied to Texas are remote or hybrid as of November 2026, reflecting how broadly Texas employers have adopted flexible work arrangements since the shift in enterprise operations. Client onboarding, program reporting, and recurring check-ins are the duties most commonly performed fully remotely.
How can I get hired as a customer program manager in Texas with little or no experience?
The most realistic entry path is moving laterally from a customer-facing role such as customer support specialist, account coordinator, or implementation analyst, all of which appear regularly at Texas-based employers in software and financial services. Companies like Dell Technologies and large Dallas-area financial institutions run associate program manager rotational tracks that accept candidates without direct program management experience. Earning a Certified Associate in Project Management credential before applying gives early-career candidates a measurable edge in Texas screening processes.
Where can I find and apply to customer program manager jobs in Texas?
You can find and apply to customer program manager jobs in Texas on Migrate Mate, which lists current Texas openings across industries and experience levels. Search the listings, find roles that fit your background and target city, and apply directly to the ones that match.
See All 38 Customer Program Manager Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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