Customer Program Manager Jobs

Sr. Manager, Program Management-TMTT

Make a meaningful difference to patients around the world. Our project management teams support many parts of Edwards, including Engineering, HR, Marketing, IT, and more. You’ll be a trusted thought leader as you ensure our projects are completed efficiently and effectively. Your strategic mindset and fresh perspectives will be an essential part of how we bring innovative solutions for patients.

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Position Summary: Initiates, plans, executes, controls and manages all aspects of project(s) to ensure ultimate project success.

How you will make an impact:

• Develop a high-level milestone plan for the program and manages program change in accordance with the change management plan to control scope, quality, schedule, cost, and contracts

• Manage large scale to enterprise-wide projects

• Facilitate the creation and approval of business cases within the program, and coordinate the sharing and prioritization of resources among projects

• Execute program plans (quality, risk, communication, staffing, etc.) and communicate program status and data in order to maintain accurate and current program information for the use of stakeholders

• Obtain approval for the program and actively manages program benefits and issues in partnership with key stakeholders

• Establish and maintain program stakeholder relationships, expectations, and communications, both internal and external to the organization

• Own one or more Project Management Office (PMO) continuous improvement activities

• Identify and evaluate process improvement and/or course correction/course alignment opportunities

• Manage project closure activities, including gathering lessons learned and driving changes to future for continuous improvement

• Serve as a project and program management subject matter expert , including guiding and mentoring project managers sourcing and directing contract resources tied to projects within the program; and develops expertise in a business process, professional discipline, market or product

• Other incidental duties

Work Schedule: This is an onsite position in Irvine, CA.

What you will need (required):

• Bachelor's Degree in related field

• Minimum 10 years experience of hands on experience managing projects and/or programs of increasing complexity or equivalent work experience based on Edwards criteria Required OR

• Master's Degree or equivalent or equivalent work experience based on Edwards criteria Preferred

• Project Management Professional (PMP) Preferred

• Other: Green Belt / Black Belt Scrum Master, PMP certification Preferred

What else we look for (preferred):

• Demonstrated experience in Project Management methodology required

• Proven expertise in usage of MS Office Suite and related project management systems

• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

• Recognized as an expert in own area within the organization

• Expert understanding and knowledge of principles, theories, and concepts relevant to managing multiple projects within an overall program

• Excellent problem-solving, organizational, analytical and critical thinking skills

• Excellent understanding and work experience with project budgets and financial management

• Strong leadership skills and ability to influence change

• Experience in facilitating change, including collaboration with management and executive stakeholders

• Experience within a regulated environment

• Strict attention to detail

• Ability to interact professionally with all organizational levels

• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment

Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California (CA), the base pay range for this position is $139,000 to $196,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.