Customer Program Manager Jobs in Washington
Customer Program Manager jobs in Washington are in strong demand, concentrated in technology, aerospace, defense, and cloud services, with openings at every level from associate program manager through senior and principal roles. The heaviest hiring is in Seattle, Bellevue, and Redmond, where anchor employers like Microsoft, Amazon, and Boeing consistently recruit customer program managers to lead enterprise accounts, implementation programs, and customer success initiatives. High-demand specialties in Washington include cloud services onboarding, enterprise software program management, and defense customer delivery programs. Find a role that fits below and apply directly.
Find Customer Program Manager JobsOverview
Showing 5 of 25+ Customer Program Manager jobs
DESCRIPTION
The Leo team is looking for a Principal Technical Program Manager with experience in telecommunications/networking and embedded software, project management, and program management. The role will interface with cross-functional engineering and program/product management teams with primary focus on delivering customer terminal devices. Join us and make a difference to people around the world.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities
In this role you will:
- Collaborate with engineering leaders to create project plans for Customer Terminal devices launch, working across the entire software stack on CTs.
- Work with product/program management to ensure that development meets schedule, cost, and quality requirements.
- Drive engineering project execution, make technical trade-offs, track and report on status, and resolve blocking issues.
- Collaborate with architecture, hardware, software, firmware teams on ensuring cross-functional deliverables are identified and tracked.
- Aggregate and convert technical specifications for Leo's Satellite Payload and Data Plane software systems
- Establish mechanisms to manage scrums, tasks, budgets, dashboards, schedule and overall delivery for the Satellite Payload and Data Plane software
- Map HW / SW co-dependencies and track accuracy of plans and technical developments for all major milestones
- Work closely across the org on new HW bring up.
A day in the life
In this role, you will build and scale Leo's CT devices. You are accountable for creating and working the complex multi-subsystem program plan for the development, test and delivery of CT software, and their integration with rest of Leo system for delivering an end-to-end network solution with an exceptional quality of experience for our customers.
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 7+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 177,000.00 - 239,400.00 USD annually
USA, WA, Redmond - 177,000.00 - 239,400.00 USD annually
DESCRIPTION
The Leo team is looking for a Principal Technical Program Manager with experience in telecommunications/networking and embedded software, project management, and program management. The role will interface with cross-functional engineering and program/product management teams with primary focus on delivering customer terminal devices. Join us and make a difference to people around the world.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities
In this role you will:
- Collaborate with engineering leaders to create project plans for Customer Terminal devices launch, working across the entire software stack on CTs.
- Work with product/program management to ensure that development meets schedule, cost, and quality requirements.
- Drive engineering project execution, make technical trade-offs, track and report on status, and resolve blocking issues.
- Collaborate with architecture, hardware, software, firmware teams on ensuring cross-functional deliverables are identified and tracked.
- Aggregate and convert technical specifications for Leo's Satellite Payload and Data Plane software systems
- Establish mechanisms to manage scrums, tasks, budgets, dashboards, schedule and overall delivery for the Satellite Payload and Data Plane software
- Map HW / SW co-dependencies and track accuracy of plans and technical developments for all major milestones
- Work closely across the org on new HW bring up.
A day in the life
In this role, you will build and scale Leo's CT devices. You are accountable for creating and working the complex multi-subsystem program plan for the development, test and delivery of CT software, and their integration with rest of Leo system for delivering an end-to-end network solution with an exceptional quality of experience for our customers.
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 7+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 177,000.00 - 239,400.00 USD annually
USA, WA, Redmond - 177,000.00 - 239,400.00 USD annually
See All 25 Customer Program Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Customer Program Manager Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
- Amazon16
- TikTok4
- Microsoft2
- Nordstrom1
- Hutchinson1
Top Industries Hiring
- Technology & Software
What Washington Employers Look For
The qualifications that appear most often in customer program manager jobs across Washington.
- Bachelor's degree in business, computer science, or a related technical field
- Three or more years of program or project management experience in a customer-facing role
- PMP certification or equivalent recognized project management credential preferred
- Demonstrated ability to manage cross-functional teams across engineering, sales, and operations
- Proficiency with program management tools such as Jira, Salesforce, or Microsoft Project
- Strong written and verbal communication skills for executive-level stakeholder reporting
Customer Program Manager Jobs in Washington: Frequently Asked Questions
How do you become a customer program manager in Washington?
Most Washington employers require a bachelor's degree in business administration, computer science, engineering, or a related field. Washington does not issue a state license for this role, so the path runs through relevant work experience and recognized credentials such as the PMP or Certified Associate in Project Management from the Project Management Institute. Starting in account coordination, customer success, or technical project management at a Washington technology or aerospace employer is the most common entry route.
Which companies hire customer program managers in Washington?
Employers hiring customer program managers in Washington right now include Amazon, TikTok, and Microsoft, based on current listings on Migrate Mate as of November 2026. Washington's dense concentration of enterprise technology, aerospace, and defense contractors means demand for this role is consistent across both large headquarters operations and regional program offices throughout the Puget Sound area.
Which Washington cities have the most customer program manager jobs?
Seattle, Redmond, and Bellevue account for the most customer program manager openings in Washington. Seattle and Bellevue drive volume through their concentration of cloud, SaaS, and enterprise technology headquarters, while Redmond anchors a large share of openings through Microsoft's campus and its extended partner ecosystem, making the Eastside corridor one of the most active clusters for this role in the country.
Are there remote customer program manager jobs in Washington?
Yes, and more than most fields. Customer program management is primarily a desk-based, communication-driven role that translates well to distributed work. About 43% of customer program manager openings tied to Washington are remote or hybrid as of November 2026, reflecting how broadly Washington technology employers have adopted flexible arrangements. Strategic account oversight, program reporting, and customer success functions are the parts of the role most commonly offered remotely.
How can I get hired as a customer program manager in Washington with little or no experience?
The most realistic entry path is moving into a junior program coordinator or customer success associate role at a Washington technology or aerospace employer, then building toward the program manager title from the inside. Amazon's APM and customer excellence rotational programs, Microsoft's early-in-career program management tracks, and Boeing's project management associate pipelines are concrete starting points. Candidates without experience gain the clearest edge by completing the Certified Associate in Project Management credential and building a portfolio of cross-functional coordination work, even from academic or volunteer projects.
Where can I find and apply to customer program manager jobs in Washington?
You can find and apply to customer program manager jobs in Washington on Migrate Mate, which lists current Washington openings. Search the available roles, find the ones that match your background and location, and apply directly to the employers posting them.
See All 25 Customer Program Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Customer Program Manager Jobs