Customer Program Manager Jobs in Florida
Customer Program Manager jobs in Florida are in strong demand, concentrated in technology services, healthcare IT, defense contracting, and financial services, with openings at every level from associate program manager through senior and principal. The heaviest hiring is in Tampa, Miami, and Orlando, where employers such as Citigroup, Lockheed Martin, and Cognizant maintain large operations and regularly seek customer-facing program management talent. The most in-demand specialties include SaaS implementation management, government contract delivery, and customer success operations. Find a role that fits below and apply directly.
Find Customer Program Manager JobsOverview
Showing 5 of 12+ Customer Program Manager jobs
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at www.veracode.com, on the Veracode blog, and on LinkedIn and Twitter.
Technical Program Manager, Customer Onboarding
Veracode is seeking an experienced Technical Program Manager, Customer Onboarding to lead the customer onboarding program across Enterprise and Commercial customers.
Reporting to the Vice President of Customer Success, this senior individual contributor will own the program strategy, governance, and cross-functional execution model for customer onboarding. The role will provide leadership across multiple concurrent deployments, creating visibility into program health, dependencies, risks, capacity, and customer outcomes while driving accountability across Customer Success, Project Management, Customer Solutions Engineering, Solutions Architecture, Product, and customer teams.
The ideal candidate combines strong technical understanding with exceptional program leadership, bringing structure to complex initiatives, anticipating risks, removing systemic blockers, and continuously improving how Veracode delivers customer onboarding at scale.
Key Responsibilities
- Program Leadership: Own the customer onboarding program, establishing clear objectives, priorities, governance, operating rhythms, and measures of success across the deployment portfolio.
- Portfolio Management: Maintain a program-level view of active customer deployments, identifying critical dependencies, capacity constraints, systemic risks, and opportunities to improve execution.
- Cross-Functional Leadership: Align Project Management, CSEs, SAs, CSMs, Product, and customer stakeholders around priorities, ownership, dependencies, and outcomes. Drive accountability without direct authority.
- Program Governance Establish consistent program reviews, stage gates, risk management, escalation paths, decision frameworks, and leadership reporting.
- Risk & Dependency Management Proactively identify risks and cross-functional dependencies, drive resolution of complex blockers, and escalate decisions requiring leadership intervention.
- Program Performance Define and track onboarding KPIs, provide visibility into program health, and use performance data to improve predictability, capacity planning, and customer time to value.
- Operating Model & Scale Build and continuously improve onboarding frameworks, playbooks, processes, and workflows that create a consistent, repeatable, and scalable customer experience.
- Customer & Executive Alignment Provide clear communication on program health, priorities, risks, and outcomes across customer and Veracode leadership stakeholders.
- Customer Transition Ensure a consistent transition from onboarding into ongoing Customer Success, with clear ownership of customer objectives, outcomes, risks, and outstanding priorities.
Success Metrics
- Program readiness and execution predictability
- On-time milestone and deployment completion
- Time to go-live and first value
- Visibility and resolution of program risks and dependencies
- Reduction in onboarding delays and escalations
- Consistency of program governance across deployments
- Deployment efficiency and scalability
- Quality of Customer Success transitions
Qualifications
- 5+ years of experience in technical program management, enterprise SaaS implementation, or complex customer-facing technology programs.
- Demonstrated success leading multi-workstream programs involving multiple teams, stakeholders, and technical dependencies.
- Strong experience with program governance, portfolio management, risk and dependency management, operating cadences, KPIs, and executive reporting.
- Proven ability to translate strategic objectives into structured programs and measurable outcomes.
- Strong understanding of enterprise SaaS implementations and customer onboarding.
- Working knowledge of SDLC, CI/CD pipelines, APIs, enterprise integrations, and cloud software environments.
- Excellent executive communication and stakeholder management skills.
- Demonstrated ability to influence teams and drive accountability without direct authority.
- Experience with Jira, Asana, Smartsheet, or equivalent program management platforms.
- Experience with application security, SAST, SCA, DAST, or DevSecOps environments is a plus.
What we offer you:
- Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
- Wellness benefits to help you focus on what's most important.
- "Take What You Need" time off policy.
- Extensive development and training offerings to help you grow your career at Veracode.
- Generous 401k match to help save for your future.
- Amazing community of professionals who take pride in what we do every day.
Compensation Transparency:
The total compensation package includes an anticipated base salary range of $110,000–$150,000, performance bonus, and comprehensive benefits. The base salary offered to the selected candidate, including the candidate's position within the salary range, will be determined based on a variety of factors, including job-related knowledge, education, skills, experience, and other business considerations. The published salary range represents the Company's good-faith estimate of the compensation range at the time of posting.
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Fraudulent Recruitment Alert - Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here's our recruitment promise to you:
- Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
- Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
- Email Verification: Recruiting emails from Veracode will always originate from an "@veracode.com" email address.
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action.
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at www.veracode.com, on the Veracode blog, and on LinkedIn and Twitter.
Technical Program Manager, Customer Onboarding
Veracode is seeking an experienced Technical Program Manager, Customer Onboarding to lead the customer onboarding program across Enterprise and Commercial customers.
Reporting to the Vice President of Customer Success, this senior individual contributor will own the program strategy, governance, and cross-functional execution model for customer onboarding. The role will provide leadership across multiple concurrent deployments, creating visibility into program health, dependencies, risks, capacity, and customer outcomes while driving accountability across Customer Success, Project Management, Customer Solutions Engineering, Solutions Architecture, Product, and customer teams.
The ideal candidate combines strong technical understanding with exceptional program leadership, bringing structure to complex initiatives, anticipating risks, removing systemic blockers, and continuously improving how Veracode delivers customer onboarding at scale.
Key Responsibilities
- Program Leadership: Own the customer onboarding program, establishing clear objectives, priorities, governance, operating rhythms, and measures of success across the deployment portfolio.
- Portfolio Management: Maintain a program-level view of active customer deployments, identifying critical dependencies, capacity constraints, systemic risks, and opportunities to improve execution.
- Cross-Functional Leadership: Align Project Management, CSEs, SAs, CSMs, Product, and customer stakeholders around priorities, ownership, dependencies, and outcomes. Drive accountability without direct authority.
- Program Governance Establish consistent program reviews, stage gates, risk management, escalation paths, decision frameworks, and leadership reporting.
- Risk & Dependency Management Proactively identify risks and cross-functional dependencies, drive resolution of complex blockers, and escalate decisions requiring leadership intervention.
- Program Performance Define and track onboarding KPIs, provide visibility into program health, and use performance data to improve predictability, capacity planning, and customer time to value.
- Operating Model & Scale Build and continuously improve onboarding frameworks, playbooks, processes, and workflows that create a consistent, repeatable, and scalable customer experience.
- Customer & Executive Alignment Provide clear communication on program health, priorities, risks, and outcomes across customer and Veracode leadership stakeholders.
- Customer Transition Ensure a consistent transition from onboarding into ongoing Customer Success, with clear ownership of customer objectives, outcomes, risks, and outstanding priorities.
Success Metrics
- Program readiness and execution predictability
- On-time milestone and deployment completion
- Time to go-live and first value
- Visibility and resolution of program risks and dependencies
- Reduction in onboarding delays and escalations
- Consistency of program governance across deployments
- Deployment efficiency and scalability
- Quality of Customer Success transitions
Qualifications
- 5+ years of experience in technical program management, enterprise SaaS implementation, or complex customer-facing technology programs.
- Demonstrated success leading multi-workstream programs involving multiple teams, stakeholders, and technical dependencies.
- Strong experience with program governance, portfolio management, risk and dependency management, operating cadences, KPIs, and executive reporting.
- Proven ability to translate strategic objectives into structured programs and measurable outcomes.
- Strong understanding of enterprise SaaS implementations and customer onboarding.
- Working knowledge of SDLC, CI/CD pipelines, APIs, enterprise integrations, and cloud software environments.
- Excellent executive communication and stakeholder management skills.
- Demonstrated ability to influence teams and drive accountability without direct authority.
- Experience with Jira, Asana, Smartsheet, or equivalent program management platforms.
- Experience with application security, SAST, SCA, DAST, or DevSecOps environments is a plus.
What we offer you:
- Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
- Wellness benefits to help you focus on what's most important.
- "Take What You Need" time off policy.
- Extensive development and training offerings to help you grow your career at Veracode.
- Generous 401k match to help save for your future.
- Amazing community of professionals who take pride in what we do every day.
Compensation Transparency:
The total compensation package includes an anticipated base salary range of $110,000–$150,000, performance bonus, and comprehensive benefits. The base salary offered to the selected candidate, including the candidate's position within the salary range, will be determined based on a variety of factors, including job-related knowledge, education, skills, experience, and other business considerations. The published salary range represents the Company's good-faith estimate of the compensation range at the time of posting.
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Fraudulent Recruitment Alert - Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here's our recruitment promise to you:
- Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
- Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
- Email Verification: Recruiting emails from Veracode will always originate from an "@veracode.com" email address.
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action.
See All 12 Customer Program Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Customer Program Manager Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
What Florida Employers Look For
The qualifications that appear most often in customer program manager jobs across Florida.
- Bachelor's degree in business, communications, or a related field required
- Three or more years managing customer-facing programs or enterprise accounts
- Demonstrated experience coordinating cross-functional teams and project timelines
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- PMP or equivalent project management certification strongly preferred
- Strong written and verbal communication skills for executive-level stakeholders
Customer Program Manager Jobs in Florida: Frequently Asked Questions
How do you become a customer program manager in Florida?
The most direct path is a bachelor's degree in business, project management, or a related field, followed by experience in client services or account management. Florida does not require a state license for this role, but employers consistently favor candidates who hold a PMP credential from the Project Management Institute or a Certified Customer Success Manager designation. Starting in coordinator or account manager roles at Florida-based technology or services firms is the common entry sequence.
Which companies hire customer program managers in Florida?
Employers hiring customer program managers in Florida right now include Lockheed Martin, Pella, and Veracode, based on current listings on Migrate Mate as of November 2026. Florida's concentration of defense contractors, regional banks, and health technology companies means hiring activity stays relatively steady throughout the year rather than clustering around a single season.
Which Florida cities have the most customer program manager jobs?
Orlando, Tampa, and Port Saint Lucie account for the largest share of customer program manager openings in Florida. Tampa's dense technology corridor and financial services sector drive volume there, Miami's multinational corporate presence and Latin American headquarters create consistent demand, and Orlando's hospitality technology and simulation industries sustain a strong pipeline of customer-facing program management roles.
Are there remote customer program manager jobs in Florida?
Yes, and more than most fields, since customer program management is largely desk-based and conducted through digital collaboration tools. About 100% of customer program manager openings tied to Florida are remote or hybrid as of November 2026, reflecting broad employer acceptance of distributed work for this role. Responsibilities such as implementation oversight, reporting, and stakeholder communication tend to be the most consistently remote-eligible parts of the job.
How can I get hired as a customer program manager in Florida with little or no experience?
The most realistic entry path is through a customer success associate or junior account coordinator role at a Florida-based SaaS company or IT services firm, where you build hands-on exposure to client delivery cycles. Large Florida employers such as Citigroup and Cognizant run structured associate and rotational programs that accept candidates without direct program management experience. Earning a Google Project Management Certificate or Salesforce Administrator credential before applying gives a measurable edge over other entry-level candidates.
Where can I find and apply to customer program manager jobs in Florida?
You can find and apply to customer program manager jobs in Florida on Migrate Mate, which lists current Florida openings updated regularly. Find the roles that match your experience and apply directly to the ones that fit.
See All 12 Customer Program Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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