Customer Program Manager Jobs in New York
Customer Program Manager jobs in New York are in steady demand, concentrated in financial services, technology, healthcare administration, and professional services, with openings at every level from associate program manager through senior and director-level roles. The heaviest hiring happens in New York City, particularly in Manhattan and Brooklyn, with additional activity in Buffalo and Albany. Established employers such as IBM, JPMorgan Chase, and Pfizer maintain large program management functions in the state and hire consistently. The most sought-after specialties are enterprise client programs, SaaS onboarding management, and cross-functional delivery programs. Find a role that fits below and apply directly.
Find Customer Program Manager JobsOverview
Showing 5 of 10+ Customer Program Manager jobs
Job Description:
Application Deadline: November 13, 2026
We encourage you to submit your application as early as possible, as internship applications are reviewed on a rolling basis.
AMER Internship Dates: June 7, 2027 – August 13, 2027
(You must be available to work full-time, in-office during this period.)
You Will:
As part of our Customer Insights team, you will support primary research projects providing exposure to qualitative and quantitative research. We are looking for someone who is curious, analytically minded, comfortable learning new tools and methods, and motivated to turn consumer feedback into clear, evidence-based insights.
In this role, you will gain hands-on experience across all phases of the research process from programming quantitative surveys to running statistical analyses and synthesizing findings into insights.
Survey Scripting & Execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and seamless respondent user experience.
Fieldwork & Study Support: Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.
Data Cleaning & Quantitative Analysis: Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.
Qualitative Synthesis & AI Augmentation: Review interview transcripts and session recordings to extract themes, customer quotes, and pain points leveraging AI-enabled tools.
Reporting: Assist in translating data into charts, tables and visualizations and narrative-driven presentations for cross-functional stakeholders.
You Have:
Currently pursuing a Bachelor’s degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field
Coursework or project experience in primary qualitative or quantitative research methods
Strong proficiency in Google products, including Docs, Slides and Sheets
Exposure to or strong interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude)
Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings
The ability to work independently as well as collaboratively as a team member.
Program Eligibility :
Enrollment in a 4-year undergraduate degree program
Graduating in Dec 2027 – July 2029 (U.S.)
Does not require sponsorship for employment visa status (now or in the future) in the country where applying.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
Business Area: Dow Jones - Marketing
Job Category: Administration, Facilities & Secretarial
Union Status:
Non-Union role
Base Pay Range: $28.00 - $28.00
We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.
It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
Req ID: 55877
Job Description:
Application Deadline: November 13, 2026
We encourage you to submit your application as early as possible, as internship applications are reviewed on a rolling basis.
AMER Internship Dates: June 7, 2027 – August 13, 2027
(You must be available to work full-time, in-office during this period.)
You Will:
As part of our Customer Insights team, you will support primary research projects providing exposure to qualitative and quantitative research. We are looking for someone who is curious, analytically minded, comfortable learning new tools and methods, and motivated to turn consumer feedback into clear, evidence-based insights.
In this role, you will gain hands-on experience across all phases of the research process from programming quantitative surveys to running statistical analyses and synthesizing findings into insights.
Survey Scripting & Execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and seamless respondent user experience.
Fieldwork & Study Support: Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.
Data Cleaning & Quantitative Analysis: Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.
Qualitative Synthesis & AI Augmentation: Review interview transcripts and session recordings to extract themes, customer quotes, and pain points leveraging AI-enabled tools.
Reporting: Assist in translating data into charts, tables and visualizations and narrative-driven presentations for cross-functional stakeholders.
You Have:
Currently pursuing a Bachelor’s degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field
Coursework or project experience in primary qualitative or quantitative research methods
Strong proficiency in Google products, including Docs, Slides and Sheets
Exposure to or strong interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude)
Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings
The ability to work independently as well as collaboratively as a team member.
Program Eligibility :
Enrollment in a 4-year undergraduate degree program
Graduating in Dec 2027 – July 2029 (U.S.)
Does not require sponsorship for employment visa status (now or in the future) in the country where applying.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
Business Area: Dow Jones - Marketing
Job Category: Administration, Facilities & Secretarial
Union Status:
Non-Union role
Base Pay Range: $28.00 - $28.00
We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.
It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
Req ID: 55877
See All 10 Customer Program Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Program Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What New York Employers Look For
The qualifications that appear most often in customer program manager jobs across New York.
- Bachelor's degree in business, communications, or a related field required
- Three or more years of program or account management experience preferred
- Demonstrated ability to manage multiple client accounts simultaneously
- PMP, CAPM, or equivalent project management certification is a plus
- Proficiency with CRM platforms such as Salesforce or HubSpot expected
- Strong stakeholder communication and executive-facing presentation skills
Customer Program Manager Jobs in New York: Frequently Asked Questions
How do you become a customer program manager in New York?
Most customer program manager roles in New York require a bachelor's degree in business, communications, or a related field, though there is no state-issued license for this role. Employers in New York, particularly in financial services and technology, value candidates who hold a PMP or CAPM certification from the Project Management Institute. Starting in account coordinator, customer success associate, or project coordinator roles at New York firms is the most common path to moving into program management.
Which companies hire customer program managers in New York?
Employers hiring customer program managers in New York right now include Lockheed Martin, Figma, and Amtrak, based on current listings on Migrate Mate as of November 2026. New York's concentration of enterprise technology firms, major financial institutions, and large healthcare organizations means program management talent is in consistent demand across a range of industries and company sizes.
Which New York cities have the most customer program manager jobs?
New York, Liverpool, and Rochester have the most customer program manager openings in New York. New York City dominates the distribution because of its dense cluster of financial services headquarters, global technology offices, and large healthcare systems, while cities like Buffalo and Albany contribute openings tied to regional corporate centers, state government-adjacent organizations, and growing professional services firms.
Are there remote customer program manager jobs in New York?
Yes, and more than most fields, since customer program management is largely a desk-based, communication-driven role that translates well to distributed work. About 100% of customer program manager openings tied to New York are remote or hybrid as of November 2026, reflecting how broadly New York employers have adopted flexible arrangements for this function. Client strategy, program reporting, and cross-functional coordination are the parts of the role most likely to be performed fully remotely.
How can I get hired as a customer program manager in New York with little or no experience?
The most realistic entry path is a customer success coordinator or account coordinator role at a New York-based SaaS company, agency, or financial services firm, where you build direct client-facing experience before stepping into program ownership. Large New York employers such as IBM and Salesforce run rotational and associate program management tracks that accept candidates without prior program manager titles. Earning a CAPM certification and building a portfolio of internal project work strengthens applications considerably for candidates making the transition.
Where can I find and apply to customer program manager jobs in New York?
You can find and apply to customer program manager jobs in New York on Migrate Mate, which lists current openings tied to the New York market. Search the available roles by city, seniority, or specialty to narrow down the ones that match your background, then apply directly to the ones that fit.
See All 10 Customer Program Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Customer Program Manager Jobs