Patient Access Lead Jobs
Patient Access Lead jobs are open across hospitals, health systems, and specialty clinics, from senior representative to supervisory level, with specializations in revenue cycle management, insurance verification, and patient registration workflows. Scan the live roles below and apply to whichever ones fit.
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Job Summary
JOB SUMMARY
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
- Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
- Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum typing skills of 35 wpm
- Demonstrated working knowledge of PC/CRT/printer
- Knowledge of function and relationships within a hospital environment preferred
- Customer service skills and experience
- Ability to work in a fast paced environment
- Ability to receive and express detailed information through oral and written communications
- Understanding of Third Party Payor requirements preferred
- Understanding of Compliance standards preferred
- Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department.
- Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
- Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
- Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
- High School Diploma or GED required.
- 0 – 1 year in a Customer Service role.
- 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred
- Some college coursework is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to sit at computer terminal for extended periods of time.
- Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
- Occasionally lift/carry items weighing up to 25 lbs.
- Frequent prolonged standing, sitting, and walking.
- Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hospital administration
- Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
- Must be available to work hours and days as needed based on departmental/system demands.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Compensation and Benefit Information
Compensation
- Pay: $19.02 - $28.53 per hour.
- Shift differentials of $1.00-$2.50/per hour may be available depending on the shift worked.
- Conifer observed holidays receive time and a half.
Benefits
Conifer offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
Job Summary
JOB SUMMARY
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
- Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
- Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum typing skills of 35 wpm
- Demonstrated working knowledge of PC/CRT/printer
- Knowledge of function and relationships within a hospital environment preferred
- Customer service skills and experience
- Ability to work in a fast paced environment
- Ability to receive and express detailed information through oral and written communications
- Understanding of Third Party Payor requirements preferred
- Understanding of Compliance standards preferred
- Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department.
- Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
- Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
- Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
- High School Diploma or GED required.
- 0 – 1 year in a Customer Service role.
- 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred
- Some college coursework is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to sit at computer terminal for extended periods of time.
- Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
- Occasionally lift/carry items weighing up to 25 lbs.
- Frequent prolonged standing, sitting, and walking.
- Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hospital administration
- Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
- Must be available to work hours and days as needed based on departmental/system demands.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Compensation and Benefit Information
Compensation
- Pay: $19.02 - $28.53 per hour.
- Shift differentials of $1.00-$2.50/per hour may be available depending on the shift worked.
- Conifer observed holidays receive time and a half.
Benefits
Conifer offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
Patient Access Lead Jobs by Experience Level
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Find Patient Access Lead JobsPatient Access Lead Job Market
Who's Hiring
- Tenet Healthcare54
- University of Miami45
- SSM Health38
- Sanford Health38
- Geisinger32
Top Industries Hiring
- Healthcare & Medical Services67
- Education10
- Science & Research10
- Biotechnology & Pharmaceuticals3
- Insurance1
What Employers Look For
The qualifications that appear most often in patient access lead jobs.
- High school diploma or associate degree, with preference for a bachelor's degree in healthcare administration
- Two or more years of patient access, medical registration, or revenue cycle experience
- Working knowledge of insurance verification, prior authorization, and eligibility checking processes
- Proficiency in electronic health record systems such as Epic, Cerner, or Meditech
- Demonstrated supervisory or lead experience overseeing patient access or registration staff
- CHAA or CHAM certification from NAHAM preferred or required by many employers
Tips for Your Patient Access Lead Job Search
Tailor your resume to revenue cycle language
Patient access lead postings almost always call for specific revenue cycle terminology like insurance eligibility verification, prior authorization, and point-of-service collections. Use the exact phrases from each job listing in your resume so it clears applicant tracking systems.
Highlight supervisory experience with numbers
Lead roles require proof you've overseen other staff. Quantify it: how many patient access reps you coached, how you reduced registration errors, or how you improved upfront collections. Hiring managers scan for this before reading anything else.
Get your CHAA or CHAM certification first
The Certified Healthcare Access Associate and Certified Healthcare Access Manager credentials from NAHAM appear in a large share of patient access lead postings. Earning one before you apply signals you meet the professional standard the role demands.
Apply early to roles that fit
Migrate Mate lists patient access lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for lead roles routinely ask how you've handled a denied claim, an irate patient at registration, or a staff scheduling gap. Prepare two or three concrete situations from your own experience that show problem-solving and team accountability.
Negotiate total compensation, not just base pay
Patient access lead offers often include shift differentials for evenings or weekends, on-call premiums, and tuition reimbursement for further credentialing. Ask HR to break down all components before accepting so you're comparing offers on equal terms.
Patient Access Lead Jobs: Frequently Asked Questions
Which companies are hiring the most patient access leads?
The companies hiring the most patient access leads right now include Tenet Healthcare, University of Miami, and SSM Health, with the largest share of openings in Texas, Florida, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Large health systems and regional hospital networks tend to post the highest volume of these roles year-round.
How many patient access lead jobs are remote?
About 25% of patient access lead openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most registration and intake workflows. The sub-areas most likely to offer remote arrangements are insurance verification, pre-authorization coordination, and revenue cycle auditing, since those tasks don't require face-to-face patient contact.
How do you become a patient access lead?
Start by building two or more years of front-line patient access or medical registration experience, learning insurance verification, eligibility checking, and point-of-service collections. Pursue a CHAA credential through NAHAM to formalize your expertise. Take on informal mentoring or charge responsibilities whenever possible, since employers want evidence of supervisory readiness before promoting to a lead title.
Can you get a patient access lead job with little experience?
Most employers expect at least two years of patient access or revenue cycle work before considering a candidate for a lead role, but there are paths in. Some smaller clinics and federally qualified health centers post lead openings with looser requirements. Earning your CHAA certification and volunteering to train new reps in your current role signals leadership readiness even without a formal supervisory title.
What does the patient access lead interview process look like?
The process typically runs two to three rounds. An HR phone screen covers your registration background and scheduling availability. A hiring manager interview focuses on how you've handled insurance denials, staff conflicts, or workflow bottlenecks. Some health systems add a panel round with revenue cycle directors or a brief skills assessment covering coding terminology, eligibility tools, or EHR navigation.
Where can I find and apply to patient access lead jobs?
You can find and apply to patient access lead jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and location, then apply directly to each listing that fits. New listings are added regularly, so checking back frequently gives you the best shot at catching recently posted openings.
See All 1,447+ Patient Access Lead Jobs
Find roles that match your experience and apply in just a few clicks.
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