Patient Service Representative Jobs in Louisiana
Patient Service Representative jobs in Louisiana are open across New Orleans, Lafayette, and Shreveport and other Louisiana metros, with employers like Ochsner Health, CHRISTUS Health, and LCMC Health hiring at every experience level. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 20+ Patient Service Representative jobs
Description
Summary:
Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
- Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate.
- Assists with answering phones, taking messages and assisting with patient and staff inquiries.
- Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner.
- Schedules appointments for patients in accordance with physician guidelines.
- Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested.
The following duties may also be performed:
- Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms.
- Scheduled appointments according to clinician template and follows office scheduling policies.
- Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims.
- Screens visitors and responds to routine requests for information.
- Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Maintains strict confidentiality.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
- Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control.
- Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives.
- Supports and adheres to CHRISTUS Service Guarantee.
- Performs other related work as assigned by leadership.
Requirements:
- High school diploma or equivalent.
- Knowledge of managed care preferred.
- Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
- Excellent interpersonal and communication skills and good math knowledge essential.
- Some College Preferred.
- Three or more years of experience in a health care organization.
- ICD9 and CPT coding (advanced skills) Preferred.
- Experience with charge posting or collections Preferred.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Description
Summary:
Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
- Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate.
- Assists with answering phones, taking messages and assisting with patient and staff inquiries.
- Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner.
- Schedules appointments for patients in accordance with physician guidelines.
- Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested.
The following duties may also be performed:
- Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms.
- Scheduled appointments according to clinician template and follows office scheduling policies.
- Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims.
- Screens visitors and responds to routine requests for information.
- Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Maintains strict confidentiality.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
- Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control.
- Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives.
- Supports and adheres to CHRISTUS Service Guarantee.
- Performs other related work as assigned by leadership.
Requirements:
- High school diploma or equivalent.
- Knowledge of managed care preferred.
- Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
- Excellent interpersonal and communication skills and good math knowledge essential.
- Some College Preferred.
- Three or more years of experience in a health care organization.
- ICD9 and CPT coding (advanced skills) Preferred.
- Experience with charge posting or collections Preferred.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
See All 20 Patient Service Representative Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Louisiana
Where Louisiana roles are concentrated, by current openings.
Patient Service Representative Job Market in Louisiana
A snapshot from current Louisiana openings, updated as new roles post.
Who's Hiring
- Ochsner Health10
- CHRISTUS Health3
- LCMC Health3
- Amazon1
- Lafayette Health Ventures1
Top Industries Hiring
- Healthcare & Medical Services10
What Louisiana Employers Look For
The qualifications that appear most often in patient service representative jobs across Louisiana.
- High school diploma or GED with at least one year of patient-facing or medical office experience
- Proficiency in electronic health record systems such as Epic, Cerner, or Athenahealth
- Strong knowledge of insurance verification, co-pay collection, and prior authorization processes
- Accurate medical terminology and ability to document patient information with minimal errors
- Demonstrated ability to manage high call volumes and in-person check-in queues simultaneously
- Bilingual language skills, particularly Spanish, preferred in many outpatient and community health settings
Patient Service Representative Jobs in Louisiana: Frequently Asked Questions
How many patient service representative jobs are there in Louisiana?
There are 20+ patient service representative openings in Louisiana on Migrate Mate as of June 2026, with the most roles in New Orleans, Lafayette, and Shreveport. New positions post regularly as employers across Louisiana hire.
How much do patient service representatives make in Louisiana?
Patient service representatives in Louisiana earn a median of about $39,730 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $30,340 for the lowest 10% to over $67,270 for the top 10%. Pay rises with experience, specialty, and employer.
Which Louisiana cities have the most patient service representative jobs?
New Orleans, Lafayette, and Shreveport have the most patient service representative openings in Louisiana right now, with additional roles spread across smaller metros statewide.
Which companies hire patient service representatives in Louisiana?
Employers hiring patient service representatives in Louisiana include Ochsner Health, CHRISTUS Health, and LCMC Health, based on current listings on Migrate Mate as of June 2026.
Are there remote patient service representative jobs in Louisiana?
Yes. About 0% of patient service representative openings tied to Louisiana are remote or hybrid as of June 2026. The rest are on-site roles based in Louisiana metros.
How do I apply for patient service representative jobs in Louisiana?
You can apply to patient service representative jobs in Louisiana directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Louisiana location, then apply to each one that fits.
See All 20 Patient Service Representative Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
Find Jobs