Product Lead Jobs in Ohio

***Must be available 2-10pm. Reliable transportation, prompt, able to multi task, learn multiple stations (pizza/grill/Fry/cut table/phones/tablets/front register). Able to lead your night team, take customer complaints and count down register.

Job Summary

We are seeking an energetic and detail-oriented Shift Lead PM to oversee daily operations during afternoon and evening shifts in a fast-paced food service environment. As a key leader on the team, you will be responsible for managing staff, ensuring exceptional customer service, maintaining food safety standards, and supporting overall restaurant performance. This role offers an exciting opportunity to develop leadership skills while working in a dynamic hospitality setting that values teamwork, efficiency, and quality. The ideal candidate is passionate about food, experienced in restaurant management, and eager to motivate others to deliver outstanding dining experiences.

Duties

• Supervise and coordinate shift activities to ensure smooth operations and high-quality service delivery
• Lead staff training and development, including onboarding new team members and providing ongoing coaching
• Oversee food preparation, cooking, and food handling to meet safety standards and quality expectations
• Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy
• Control inventory levels, monitor stock rotation, and assist with ordering supplies to prevent shortages or waste
• Enforce food safety protocols, sanitation procedures, and compliance with health regulations
• Handle customer inquiries, resolve complaints promptly, and ensure a positive dining experience for all guests
• Assist with budgeting, profit & loss analysis, and cost control measures to optimize restaurant profitability
• Supervise kitchen operations during your shift, ensuring efficient food production and timely service
• Support catering events or banquet services as needed, including food setup and service coordination
• Maintain a clean, organized work environment that adheres to safety standards

Experience

• Proven experience in quick service or fast food restaurant management with a strong background in food preparation and culinary operations
• Demonstrated leadership skills with previous supervisory or managerial roles in hospitality or food service settings
• Familiarity with POS systems such as Aloha POS or Micros POS; cash handling experience required
• Knowledge of inventory control practices and food safety management protocols
• Experience managing teams through training, coaching, interviewing potential staff members, and supervising daily activities
• Background in restaurant management or hospitality management with a focus on team leadership and customer service excellence
• Ability to perform basic math calculations for cash handling, inventory counts, and financial analysis
• Strong communication skills necessary for managerial responsibilities including staff training and guest interactions
• Experience in casual dining or fine dining environments is preferred; banquet or catering experience is a plus
• Knowledge of kitchen operations including food production, cooking techniques, and food safety standards

Join us as a Shift Lead PM if you’re ready to lead with energy, inspire your team, and deliver memorable dining experiences! We value proactive leaders who thrive in dynamic environments—your passion for hospitality will make a difference every day.

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Work Location: In person