Program Analyst Jobs in San Francisco, CA

Job Function Summary

Involves analytical studies on a variety of policies, projects, programs, and issues in support of a function, research initiative, program, and/or organizational unit, or in research of new or changing systems and programs. Assists in policy and program planning, development, administration, management, and implementation; interprets, monitors, and analyzes information regarding policies and procedures, and provides consultative services to department administrators and other stakeholders.

Generic Scope

Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope

Applies professional concepts to conduct analytical studies or projects of moderate scope and complexity to address a variety of policy, research, and procedural issues. Fully analyzes issues and problems, gathers data and information, finds and evaluates alternatives, and makes sound recommendations.

Under the general direction of the Principal Investigator, the incumbent provides analytical, operational, and project coordination support for a PCORI-funded research and implementation program focused on expanding access to evidence-based, group-based intensive lifestyle intervention for obesity treatment across UCSF primary care settings. The incumbent applies project and policy analysis concepts to support implementation activities, stakeholder engagement, clinic coordination, clinician training, patient recruitment and enrollment workflows, program material development, data collection and analysis, evaluation activities, and sponsor reporting.

Working collaboratively with faculty investigators, clinical leaders, Population Health, IT/analytics partners, clinic staff, and patient and community advisors, the incumbent coordinates day-to-day project activities, gathers and analyzes qualitative and quantitative information, monitors implementation progress, identifies operational issues, and develops recommendations to improve project effectiveness, implementation fidelity, and equitable access to evidence-based care.

The position supports implementation of a year-long group-based obesity treatment program delivered through UCSF primary care clinics using both virtual and in-person formats. The project emphasizes health equity, patient-centered implementation, cultural responsiveness, stakeholder engagement, implementation fidelity, evaluation, dissemination, and long-term sustainability. The incumbent provides analytical and project support to facilitate the successful implementation of the research program and the achievement of project objectives.

Department Overview

The Department of Medicine (DOM) is the largest department in the School of Medicine (SOM) at UCSF, with more than 600 full-time faculty members. The mission of the Department includes research, teaching, patient care, and public service. The Department has a decentralized organizational structure across four locations (Mission Bay, Parnassus Heights, San Francisco Veterans Affairs Health Care System, and the Zuckerberg San Francisco General) and approximately 38 divisions. UCSF DOM has consistently ranked among the top four departments of medicine in the country. Authority and accountability for the Department rest with the Department Chair (who leads the Parnassus Heights site) and with the Vice Chairs/Chiefs at SFVAHCS and ZSFG.

The Division of General Internal Medicine (DGIM) is one of the divisions within DOM and SOM. DGIM, one of the larger Divisions in DOM, is home to a spectacular group of faculty, learners, and staff committed to outstanding patient care, research, and education. DGIM is a national leader in clinical care, education, and research, and our mission is to provide high-quality, accessible clinical care, train the future leaders of primary care, and conduct cutting-edge research across a wide variety of disciplines, including health outcomes related to socioeconomic and ethnic factors. DGIM has more than 80 faculty, almost 45 MSPs/VCPs/post-doctoral trainees, over 73 learners, and 150+ staff (both Campus and Health), and we serve more than 25,000 diverse patients, with expenditures over $33M.

Required Qualifications

• Working knowledge of common organization, research-specific, and other computer application programs.
• Proficient in communication and interpersonal skills to communicate effectively, both verbally and in writing.
• Proficient in the ability to use discretion and maintain confidentiality.
• Demonstrates ability to use sound judgment in responding to issues and concerns.
• Demonstrates ability to analyze, research, and synthesize large amounts of information with strong attention to detail.
• Proficient in multitasking with demanding timeframes.
• Working knowledge of applicable policy analysis techniques.
• Experience and proven proficiency with a suite of Microsoft 365 apps, including, but not limited to, Excel, Forms, Outlook, SharePoint, Teams, Word, etc.
• Proficiency with survey and data collection platforms, such as Qualtrics, REDCap, and/or Smartsheet.
• Experience in health care delivery, implementation science, population health, primary care, obesity treatment, chronic disease management, or related research/program area.
• Knowledge of administrative, budgetary, operational, and program management principles and practices.
• Project Management skills, including the ability to manage timelines, deliverables, stakeholders, competing priorities, and operational dependencies.
• Ability to think creatively and independently about complex operational and implementation challenges.
• Ability to work collaboratively with faculty, clinicians, operational leaders, analysts, administrative staff, patient/community advisors, and external stakeholders.
• Previous experience assessing program effectiveness and recommending changes to content, workflows, policies, procedures, or implementation strategies.
• Commitment to equity, patient-centered care, and improving access to evidence-based treatment.

Preferred Qualifications

• Experience with UCSF Health Systems, EPIC/APeX workflows, EHR-based registries, dashboards, or patient outreach systems.
• Experience supporting PCORI-funded projects, implementation science studies, pragmatic trials, quality improvement programs, or community-engaged research.
• Experience coordinating stakeholder engagement, patient, advisory councils, or community advisory groups.
• Experience in population health, primary care operations, obesity medicine, chronic disease management, behavioral health, or lifestyle intervention programs.
• Experience supporting multilingual or culturally adapted health care programs.
• Experience with survey administration, qualitative interviews, implementation evaluation, data tracking, or program reporting.
• Experience supporting grant budgets and sponsor reports.
• Experience in academic writing, including experience in drafting and editing manuscripts, white papers, research reports, and grant proposals.
• Experience in program evaluation and improvement.

Required Education

• Bachelor's degree in a related area and one or more years of relevant experience and/or equivalent experience/training.

Preferred Education

• Master’s degree in public health, health care administration, implementation science, clinical operations, population health, research administration, or research area (e.g., MPH, MS, MA); or equivalent combination of education and experience.

Licenses

N/A

Certifications

None listed.