Quality Assurance Analyst Jobs in Tennessee

INTRODUCTION

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

Quality Assurance Analyst

Responsibilities:

Quality Assurance Analyst: Responsible for Outgoing Quality Control Management.

• Develop and implement outgoing quality control plans for mass production and New Product Introduction (NPI), including preparation of detailed inspection reports and final quality approval documentation for Chemistry related Quality Inspection and Planning.

• Establish, review, and continuously improve outgoing inspection standards and procedures; conduct regular training sessions to ensure inspectors and operators adhere to defined quality requirements.

• Monitor quality performance dashboards (e.g., HAQDX, RES) and key KPIs, identify adverse trends, and drive continuous improvement initiatives to enhance outgoing quality performance.

• Evaluate inspection equipment, gauges, and testing tools to ensure adequacy and accuracy; recommend calibration, upgrades, or new equipment introduction as needed.

• Analyze field claims, CEO reports, in-house defects, and rework trends to redesign and strengthen inspection processes, ensuring early detection and prevention of recurring issues.

• Monitor daily lot inspection results and make data-driven release/hold decisions to ensure only conforming products are shipped to customers.

• Lead root cause analysis (RCA) activities for internal and external quality issues, issue NCRs, assign responsible teams, and verify the effectiveness of corrective and preventive actions.

• Collect combined and analyzed Costs of Internal Failure, External Failure, Appraisal and Prevention cost. Perform internal audit for manufacturing teams, in-house parts, and main/sub assembly line to achieve quality KPI by managing Internal Failure cost. Collect all data from field defect in Washing machine & Dryer LG ERP system. Analysis about each defect type. Classification for Analyzed defects. Compare and analyze each defect type, monthly, yearly, by site in other country subsidiaries to identify the cause of the defect.

• Monitor quality performance dashboards (e.g., HAQDX, RES) and key KPIs, identify adverse trends, and drive continuous improvement initiatives to enhance outgoing quality performance.

• Evaluate inspection equipment, gauges, and testing tools to ensure adequacy and accuracy; recommend calibration, upgrades, or new equipment introduction as needed.

• Work closely with cross-functional teams to address Chemical/material quality issues and optimize rework procedures, ensuring cost-effective solutions.

Requirements: Must possess a Bachelor’s Degree, or foreign equivalent in Chemical Engineering, Applied Chemical Engineering, or Manufacturing engineering. Must also possess course work or work experience with (i) Organic Polymer Material and Practice; (ii) Chemical Reaction and Process Engineering; (iii) Chemistry Analytical Design; (iv) Heat Material Delivery and Practice; (v) Environmental Engineering; (vi) Organic Chemistry and Practice; (vii) Energy Material Analysis and Lab; and (viii) Thermodynamics and Energy.

$73,000/year; 40 hours/week; (Monday – Friday, 9:00 a.m. to 6:00 p.m.); must have proof of legal authority to work in the U.S.

Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.

• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.

• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.

• Performance based Short-Term Incentives (varies by role).

• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.

• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.

• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.