Quality Assurance Specialist Jobs in Massachusetts

INTRODUCTION

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

$20K sign on bonus

What's in it for you?

• Commuting: 50% discount on MBTA passes
• Medical, Dental & Vision insurance: Starts day 1
• PTO: up to 30 days annually for new hires including hospital holidays
• Retirement: A hospital funded pension plus a 403(b) with company match
• Career Growth: Opportunities for growth within divisions as well as advancement into other modalities

Starting/entry level rate: $48.01 (rate commensurate with experience)

Schedule: 4 10s 7:00-5:30, or Monday-Friday

Reporting directly to the Clinical Director of Breast Imaging with a dotted line to the Division Chief and/or Lead Interpreting Physician (LIP), incumbent independently and competently prepares, reviews, and maintains all pertinent records and required submissions to maintain compliance with state, federal and accrediting body regulations. Must be organized and solution oriented, and exemplify professional, respectful, and inclusive behavior in all interactions. Actively participates in and, at times, leads departmental quality initiatives. Assumes responsibility for designated tasks as assigned. Incumbent periodically works clinically as assigned and maintains required licensure to remain qualified to practice mammography.

Responsible for the maintenance of all documentation to ensure a consistent state of regulatory readiness for all expected and unexpected inspections or regulatory visits. CO/PO

Acts as primary representative of Breast Imaging, supported by the Clinical Director and LIP, during scheduled or unscheduled regulatory visits (i.e., annual state/MQSA inspection). Acts regularly as needed as communications’ liaison between Breast Imaging department/Department of Radiology and regulatory and/or accrediting agencies, building and maintaining effective and professional relationships with all stakeholders. CO/PO

Familiarizes self and regularly reviews all involved regulation to ensure continued content knowledge with intent to communicate and educate leadership and staff as needed. CO/PO

Establishes rapport with technical staff who perform daily/weekly/monthly/biannual/annual QC testing; creates monthly schedule to review and update all site-specific QC records. CO

Acts as Subject Matter Expert (SME) on vendor/state/federal QC testing recommendations for mammography equipment and reading workstation monitors. Reviews recommendations regularly to ensure continued content knowledge with intent to communicate and educate leadership and staff. Performs and trains on QC testing as required; makes recommendations to practice as needed. CO

Establishes quarterly QC review/meeting schedule with Clinical Director, Physicist and LIP, prepared to present updated documentation. Identifies and corrects any gaps or issues discovered in review in a timely manner. Communicates findings to leadership and educates as needed to ensure immediate and sustained resolution. PO/CO

Centralizes, monitors, and ensures all Radiologist and Physicist CME, Technologist CEU, licensure, read or performance counts, training verifications, initial and continuing qualifications, and completed equipment surveys are on file and consistently up to date to ensure continuous qualification to practice. Communicates promptly and proactively to individual and respective leadership if qualification is in jeopardy or disrupted. PO

Prepares new and re-accrediting applications for submission to the accrediting body, working with LIP and Clinical Director to ensure image quality and accuracy in application prior to submission. Coordinates specific submission with Clinical Director to ensure all required fees are promptly submitted. CO

Uses Hospital and Radiology Information Systems to prepare statistics at request of LIP or other Breast Imaging Division Radiologist and for presentation of Medical Audit at annual state/MQSA inspection. Also uses these systems proficiently when working as mammographer. PO

Maintains records of all physicist acceptance testing, annual and new equipment surveys, as well as all vendor service records for all equipment, including reading workstation monitors. CO

Participates in meetings with purpose to present and educate regularly on regulatory requirements and findings. CO

Works clinically several times per month (determined in conjunction with Clinical Director and keeping primary regulatory schedules in consideration). Maintains own active ARRT and state licensure to remain qualified to clinically practice mammography and exemplify the profession. CO

Accurately identifies problems and takes rapid initiative to propose/implement solutions. Is transparent in communication if issues arise. CO/PO

Independent contributor. Practices professionally and positively at high level in all verbal and written communications, using sound judgement, ingenuity, and initiative in a variety of situations without constant supervision. Understands, appreciates, and practices high level attention to detail and maintains composure under pressure. Recognizes when collaboration is necessary.

Assists in Research, Quality Improvement, and pilot projects as requested CO/PO

Performs other duties as assigned. Medical Audit work PO

QUALIFICATIONS

Graduate of an accredited school of Radiologic Technology.

4-5 years’ experience as a Mammographer or prior Breast Imaging Manager preferred.

The following license/certification requirements must be actively possessed and maintained:

Radiologic Technologist: A valid Massachusetts license as a Radiologic Technologist in the category of Radiography and RT (R) ARRT registered.

Mammographer: In addition, a valid Massachusetts license in the category of Mammography and RT (R)(M) ARRT registered.

Bachelor’s degree preferred.

Prior QC/QA program management or regulatory preparation skills highly preferred.

Can this role accept experience in lieu of a degree?
No

Experience

Radiology Tech experience with multiple patient populations 5-7 years required quality experience 2-3 years preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Good communication skills.
• Ability to effectively evaluate and problem solve.
• Ability to work independently.
• Ability to guide, teach, and motivate others.
• Good business acumen and analytical skills.

ADDITIONAL JOB DETAILS (if applicable)

Remote Type

Onsite

Work Location

15 Parkman Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$48.01 - $56.59/Hourly

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.