• 15 days of PTO
• 9 Paid holidays
• Medical/Dental/Vision Insurance
• 401k + Employer Match
• Paid Parental Leave
• Wellness App with reimbursement of up to $500/year
• Profit Sharing

POSITION OVERVIEW

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• In collaboration with other Regional Showroom Manager(s), develop and implement a consistent strategy and process for maintaining all One Workplace physical showrooms (flagship and regional markets), including but not limited to product and decor moves and installs for customer visits, mock-ups, event set-ups, vignette rotations, dealer showroom offers, and refreshes.
• Collaborate closely with leaders from sales and design to understand vision and direction for showrooms that reflect both the overall brand and local environment
• Facilitate participation from IT, Finance, Workplace Experience, Facilities, Marketing, Operations and vendor partners to maintain showrooms and implement rotations and installs
• Manage multiple showroom projects from beginning to completion, including developing work plan, schedules, and logistics, and organizing deliveries based on overall project parameters, project schedule and scope, and showroom goals
• Manage showroom expenditures and budgets with consistency and clarity, working closely with Director of Real Estate & Facilities and Finance Team
• Develop and distribute internal communications related to showroom activities
• Manage strategic vendor programs, including Steelcase offers and rotating vignettes
• Ensure compliance with Steelcase Premier Partners program requirements
• Utilize Hedberg, Oracle Expense, Ensync, Wrike and other existing platforms to support showroom activities
• Manage showroom, mock-up, and demo product inventories
• Support asset tracking, depreciation, sustainability efforts
• Develop and implement a standardized ticket management system to address issues within showroom spaces and ergonomic requests
• Facilitate training for sales and design teams on showroom tour plans and stories
• Work with partners across locations to ensure all spaces remain “photo ready” for clients and visitors
• Align with Workplace Experience around hospitality and seasonal décor across all locations
• In partnership with Marketing and Design, ensure updated collateral is developed and distributed as changes take place in the showrooms

KNOWLEDGE, SKILLS, & ABILITIES

• Collaboration: Demonstrates the ability to work effectively with cross-functional teams including showroom staff, regional leadership, sales teams, merchandising, marketing, logistics, and external partners.
• Communication: Communicates clearly, professionally, and proactively with team members, leadership, customers, and cross-departmental partners.
• Prioritization: Effectively evaluates competing responsibilities across multiple showrooms and determines the most impactful use of time and resources.
• Ability to manage multiple complex projects: Successfully oversees multiple concurrent projects such as showroom openings or remodels, product launches, merchandising updates, operational improvements, and regional initiatives.
• Attention to detail while maintaining big picture perspective: Maintains a high level of precision in showroom operations, visual merchandising standards, inventory management, reporting, and customer experience details.
• Initiative: Proactively identify opportunities for improvement in showroom operations, team performance, and customer experience. Takes ownership of challenges and works independently to develop and implement solutions
• Consistency: Maintains reliable and consistent execution of operational standards, leadership practices, and customer service expectations across all showrooms in the region.
• Reliable transportation is needed to travel between showroom locations within region
• Effectively facilitates conversations and interpersonal engagements.
• Stands up and serves as a champion for challenging ideas or positions and exhibits strong team building skills.

EDUCATION/EXPERIENCE

• Minimum of 5 years of experience in hospitality, sales, or marketing. Bachelor degree in business or marketing, preferred.
• Must possess a growth mindset and the ability to adopt new habits and behaviors.
• Must believe in the ability of physical space to have a positive impact on the lives of others.
• Must have self-awareness and ability to self-assess strengths and opportunities for growth