Release of Information Specialist Jobs
Release of Information Specialist jobs are open across healthcare systems, hospitals, and health information management organizations, from entry-level to senior and lead roles, with specializations in medical records, HIPAA compliance, and patient privacy. See the openings below and apply to the ones that match your experience.
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Showing 5 of 26+ Release of Information Specialist jobs
This position is Onsite. Our office is located at 75 Rowland Way, Suite 300, Novato, CA 94945.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
A Release of Information (ROI) Technician in Health Information Management (HIM) is responsible for processing requests for patient health records while ensuring compliance with healthcare privacy regulations such as HIPAA and state laws.
The Release of Information Technician is responsible for receiving, validating, processing, and documenting requests for protected health information (PHI). This role ensures that medical records are disclosed accurately, timely, and in accordance with federal, state, and organizational privacy policies.
This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 7:30 am - 4:00 pm. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of paid training. The hours during training will be 7:30 am to 4:00 pm, Monday - Friday.
Primary Responsibilities:
Release of Information Processing
- Receive and review requests for medical records from patients, providers, attorneys, insurance companies, and government agencies.
- Verify patient identity and authorization validity before releasing records.
- Determine appropriate records for disclosure based on the request scope and legal requirements.
- Process paper, electronic, fax, and portal-based record requests.
- Track and document all disclosures in the electronic health record (EHR) and ROI systems.
Compliance and Privacy
- Ensure compliance with HIPAA, HITECH, CMS, Joint Commission, and state privacy regulations.
- Protect patient confidentiality and safeguard PHI.
- Identify incomplete, invalid, or expired authorizations and communicate deficiencies to requestors.
- Maintain accurate audit trails of disclosures.
Customer Service
- Respond to inquiries regarding record requests and disclosure requirements.
- Educate patients, providers, and staff regarding ROI processes.
- Resolve issues related to delayed, incomplete, or denied requests.
Record Management
- Retrieve, prepare, scan, and organize medical records for disclosure.
- Perform quality reviews to ensure completeness and accuracy.
- Support the record amendment process.
- Coordinate with clinical departments when clarification or additional documentation is needed.
- Maintain record retention and destruction practices according to organizational policy.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED
- Must be 18 years of age OR older
- 1+ years of experience in healthcare, medical records, ROI, or HIM
- 1+ years of customer service experience
- Understanding of medical record documentation practices
- Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 7:30 am - 4:00 pm. It may be necessary, given the business need, to work occasional overtime
Preferred Qualifications:
- Experience with Epic, Cerner, Meditech, or other EHR systems
- Knowledge of HIPAA and patient privacy regulations
Soft Skills:
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Ability to work independently and handle high-volume workloads
- Proficiency with Microsoft Office applications and document imaging systems
Physical and Work Environment:
- Frequent sitting and computer use
- Ability to review detailed documentation for extended periods
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
This position is Onsite. Our office is located at 75 Rowland Way, Suite 300, Novato, CA 94945.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
A Release of Information (ROI) Technician in Health Information Management (HIM) is responsible for processing requests for patient health records while ensuring compliance with healthcare privacy regulations such as HIPAA and state laws.
The Release of Information Technician is responsible for receiving, validating, processing, and documenting requests for protected health information (PHI). This role ensures that medical records are disclosed accurately, timely, and in accordance with federal, state, and organizational privacy policies.
This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 7:30 am - 4:00 pm. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of paid training. The hours during training will be 7:30 am to 4:00 pm, Monday - Friday.
Primary Responsibilities:
Release of Information Processing
- Receive and review requests for medical records from patients, providers, attorneys, insurance companies, and government agencies.
- Verify patient identity and authorization validity before releasing records.
- Determine appropriate records for disclosure based on the request scope and legal requirements.
- Process paper, electronic, fax, and portal-based record requests.
- Track and document all disclosures in the electronic health record (EHR) and ROI systems.
Compliance and Privacy
- Ensure compliance with HIPAA, HITECH, CMS, Joint Commission, and state privacy regulations.
- Protect patient confidentiality and safeguard PHI.
- Identify incomplete, invalid, or expired authorizations and communicate deficiencies to requestors.
- Maintain accurate audit trails of disclosures.
Customer Service
- Respond to inquiries regarding record requests and disclosure requirements.
- Educate patients, providers, and staff regarding ROI processes.
- Resolve issues related to delayed, incomplete, or denied requests.
Record Management
- Retrieve, prepare, scan, and organize medical records for disclosure.
- Perform quality reviews to ensure completeness and accuracy.
- Support the record amendment process.
- Coordinate with clinical departments when clarification or additional documentation is needed.
- Maintain record retention and destruction practices according to organizational policy.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED
- Must be 18 years of age OR older
- 1+ years of experience in healthcare, medical records, ROI, or HIM
- 1+ years of customer service experience
- Understanding of medical record documentation practices
- Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 7:30 am - 4:00 pm. It may be necessary, given the business need, to work occasional overtime
Preferred Qualifications:
- Experience with Epic, Cerner, Meditech, or other EHR systems
- Knowledge of HIPAA and patient privacy regulations
Soft Skills:
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Ability to work independently and handle high-volume workloads
- Proficiency with Microsoft Office applications and document imaging systems
Physical and Work Environment:
- Frequent sitting and computer use
- Ability to review detailed documentation for extended periods
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Release of Information Specialist Jobs by Experience Level
See All 26 Release of Information Specialist Jobs
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Find JobsRelease of Information Specialist Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in release of information specialist jobs.
- Knowledge of HIPAA privacy regulations and patient authorization requirements
- Experience processing medical records requests in a hospital or clinic setting
- Proficiency with an electronic health record system such as Epic, Cerner, or Meditech
- High school diploma or GED required, associate or bachelor's degree in health information preferred
- RHIT, RHIA, or health information management certification from AHIMA preferred
- Strong attention to detail and ability to meet strict legal response deadlines
Tips for Your Release of Information Specialist Job Search
Tailor your resume to HIPAA specifics
Generic privacy language won't stand out. List the specific HIPAA provisions you've worked under, the types of authorizations you've processed, and any audit or compliance experience. Recruiters for release of information roles scan for these details immediately.
List your certifications prominently
Credentials like RHIT, RHIA, or a release of information certificate from AHIMA carry real weight in this field. Put them above your work history so hiring managers see them before reading your experience, especially when applicant volume is high.
Apply early to roles that fit
Migrate Mate lists release of information specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target openings by EHR platform experience
Many postings specify Epic, Cerner, or Meditech by name. When you've used those systems, call them out in your resume with the specific modules you handled, like ROI or Health Information Management, to pass automated screening filters accurately.
Prepare concrete examples of turnaround times
Interviewers for release of information roles often ask how you've managed high-volume request queues. Have a specific scenario ready that describes the volume you handled, how you prioritized urgent requests, and how you stayed within legal response deadlines.
Negotiate start date around credentialing windows
If you're awaiting an RHIT or RHIA exam result, mention it upfront during offer discussions. Many employers will adjust your start date or onboard you in a limited capacity while credentialing completes, so don't let an upcoming exam cost you an offer.
Release of Information Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most release of information specialists?
The companies hiring the most release of information specialists right now include MRO Corporation, Strategic Insight, and US Department of Veterans Affairs, with the largest share of openings in Illinois, Virginia, and California, based on current listings on Migrate Mate as of November 2026. Health systems, hospital networks, and third-party health information management vendors consistently account for the majority of postings.
How many release of information specialist jobs are remote?
About 7% of release of information specialist openings are fully remote or hybrid as of November 2026, reflecting steady growth in remote roles across health information management. Sub-areas like third-party ROI processing and insurance correspondence tend to offer the most remote flexibility, while positions requiring on-site access to physical records remain predominantly in-person.
How do you become a release of information specialist?
Start by earning a high school diploma and gaining familiarity with medical records or health information systems, often through an administrative or medical records clerk role. Completing an associate's degree in health information technology strengthens your candidacy. Earning a credential like the RHIT from AHIMA signals formal competency to employers and opens doors to higher-responsibility positions.
Can I get a release of information specialist job with little or no experience?
Yes, some entry-level release of information specialist roles accept candidates with a health information technology degree or coursework in lieu of direct experience. Front-office, medical records clerk, or patient services roles provide transferable exposure to EHR systems and patient data handling. Highlighting any HIPAA training, relevant coursework, or volunteer work in a clinical setting strengthens an entry-level application considerably.
What does the release of information specialist interview process look like?
The process typically starts with a phone screen focused on HIPAA knowledge and EHR familiarity, followed by an in-person or video interview with a health information manager. Expect scenario questions about handling sensitive requests, managing turnaround deadlines, and resolving disputes over authorization validity. Some employers include a short written exercise or a walkthrough of their records request workflow before extending an offer.
Where can I find and apply to release of information specialist jobs?
You can find and apply to release of information specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your experience, location, and schedule, then apply directly to each listing that matches what you're looking for.
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Find roles that match your experience and apply in just a few clicks.
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