Remote Client Service Specialist Jobs
Remote client service specialist jobs are in active demand across the U.S., with remote-first firms and distributed teams hiring for roles in industries like financial services, insurance, technology, and healthcare. Employers hiring remotely right now include Grade Potential Tutoring, Beyond Finance, and Gallagher. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 114+ Remote Client Service Specialist jobs
General Information
Location:
Position Type:
Virtual Eligible:
Job Category:
Ref #:
Description and Requirements
Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!
About Us
About the Position
A Client Success Operations Specialist (CSOS) assists the Client Success team by supporting alliance growth strategies that increase visibility with new and existing clients through comprehensive account management initiatives. A CSOS is responsible for customer tracking and reporting on behalf of the Workforce Solutions Group.
What You’ll Do:
1. Provide information to the Client Success and Engagement team within Workforce Solutions so they can execute planned engagement strategies with employer alliances to increase engagement and awareness of university focus, mission, and programs.
2. Execute daily activities and provide insight on department workflow to facilitate effective management and implementation of Client Success operations.
3. Collaborate with department management, to ensure accurate pipeline and new student management reporting.
4. Serve as a support specialist within the department on processes and procedures related to student tracking, data entry, and reporting.
5. Maintain timely, accurate and thorough documentation and reporting of all activities, tasks, and proactive student and activities in the client relationship management system.
6. Perform other duties as assigned or apparent.
NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.
Supervisory responsibilities
None
#LI-Remote
MINIMUM EDUCATION AND RELATED WORK EXPERIENCE:
- High School Diploma or GED
- Three (3) years of customer service experience which includes at least 1 year of administrative experience
ADDITIONAL QUALIFICATIONS:
- Bachelor’s degree in Business or a related field from an accredited institution
- Strong interpersonal skills to communicate professionally, persuasively, and confidently over the phone, virtual, email and in face-to-face appointments
- Highly organized with strong planning, reporting, and time management skills and demonstrated problem solving and decision-making capabilities
- Knowledge of adult learning and development, industry trends, and the post-secondary industry trends a plus
- Experience with Salesforce, Clearslide, MS Office, SharePoint and Outlook
University of Phoenix is an Equal Opportunity employer.
The hourly pay rate range is $19.33 (minimum), $26.97 (midpoint), and $34.62 (maximum). The annualized amount, not including eligible overtime pay, is $40,200 (minimum), $56,100 (midpoint), and $72,000 (maximum).*
- Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Compensation above the midpoint is generally associated with experienced, long-tenured employees who have demonstrated sustained performance and expertise in the role.
- Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
- Competitive 401(k) employer match;
- Substantial tuition discount for you and eligible dependents; and,
- A generous time off package, including paid vacation, sick time and company holidays.*
General Information
Location:
Position Type:
Virtual Eligible:
Job Category:
Ref #:
Description and Requirements
Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!
About Us
About the Position
A Client Success Operations Specialist (CSOS) assists the Client Success team by supporting alliance growth strategies that increase visibility with new and existing clients through comprehensive account management initiatives. A CSOS is responsible for customer tracking and reporting on behalf of the Workforce Solutions Group.
What You’ll Do:
1. Provide information to the Client Success and Engagement team within Workforce Solutions so they can execute planned engagement strategies with employer alliances to increase engagement and awareness of university focus, mission, and programs.
2. Execute daily activities and provide insight on department workflow to facilitate effective management and implementation of Client Success operations.
3. Collaborate with department management, to ensure accurate pipeline and new student management reporting.
4. Serve as a support specialist within the department on processes and procedures related to student tracking, data entry, and reporting.
5. Maintain timely, accurate and thorough documentation and reporting of all activities, tasks, and proactive student and activities in the client relationship management system.
6. Perform other duties as assigned or apparent.
NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.
Supervisory responsibilities
None
#LI-Remote
MINIMUM EDUCATION AND RELATED WORK EXPERIENCE:
- High School Diploma or GED
- Three (3) years of customer service experience which includes at least 1 year of administrative experience
ADDITIONAL QUALIFICATIONS:
- Bachelor’s degree in Business or a related field from an accredited institution
- Strong interpersonal skills to communicate professionally, persuasively, and confidently over the phone, virtual, email and in face-to-face appointments
- Highly organized with strong planning, reporting, and time management skills and demonstrated problem solving and decision-making capabilities
- Knowledge of adult learning and development, industry trends, and the post-secondary industry trends a plus
- Experience with Salesforce, Clearslide, MS Office, SharePoint and Outlook
University of Phoenix is an Equal Opportunity employer.
The hourly pay rate range is $19.33 (minimum), $26.97 (midpoint), and $34.62 (maximum). The annualized amount, not including eligible overtime pay, is $40,200 (minimum), $56,100 (midpoint), and $72,000 (maximum).*
- Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Compensation above the midpoint is generally associated with experienced, long-tenured employees who have demonstrated sustained performance and expertise in the role.
- Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
- Competitive 401(k) employer match;
- Substantial tuition discount for you and eligible dependents; and,
- A generous time off package, including paid vacation, sick time and company holidays.*
See All 114+ Remote Client Service Specialist Jobs
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Find JobsRemote Client Service Specialist Job Market
Who's Hiring
- Grade Potential Tutoring13
- Beyond Finance5
- Gallagher4
- LocaliQ3
- Dart Bank & Mortgage3
Top Industries Hiring
- Education
- Banking & Financial Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote client service specialist jobs.
- Two or more years of client-facing service or account support experience
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Strong written and verbal communication skills across email and phone
- Ability to manage multiple client accounts or cases simultaneously
- Bachelor's degree in business, communications, or a related field
- Experience with ticketing systems or helpdesk software
Tips for Your Remote Client Service Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote client service specialist openings from across the U.S. in one place. Search by role, find positions that match your background, and apply directly. Remote roles at distributed companies fill quickly, so early applications carry more weight.
Show your async communication skills upfront
Remote client service specialists resolve issues almost entirely through written channels. Include a work sample, a summary of client email resolution rates, or a short writing example in your application to show employers you communicate clearly without back-and-forth clarification.
Highlight the CRM tools you know
Remote hiring managers screen for hands-on CRM and ticketing tool experience before scheduling interviews. Name the specific platforms you've used, like Salesforce, Zendesk, or HubSpot, and describe what you actually did in each one, not just that you used them.
Prepare for a fully remote interview process
Most remote client service specialist interviews happen entirely over video. Practice answering client scenario questions on camera, check your audio and lighting before each round, and treat every written follow-up as part of the assessment since employers watch how you communicate in writing.
Remote Client Service Specialist Jobs: Frequently Asked Questions
How do I get a remote client service specialist job?
Target companies built around distributed teams, including insurance carriers, SaaS platforms, and financial services firms, since they hire client service specialists remotely most consistently. Remote employers screen hard for written communication, self-direction, and the ability to resolve client issues without in-person escalation paths. Demonstrating comfort with async tools like ticketing systems, CRM platforms, and video conferencing gives your application a real edge.
Which companies hire remote client service specialists?
Remote client service specialist roles are posted by Grade Potential Tutoring, Beyond Finance, and Gallagher and others right now, based on current remote listings on Migrate Mate as of August 2026. Remote-first firms, distributed financial services teams, and technology companies with national client bases are among the most consistent hirers of this role.
Can you get a remote client service specialist job with no experience?
Yes, but remote entry-level roles are more competitive because employers expect you to handle client interactions independently from day one, without in-office coaching. Companies in insurance and fintech occasionally hire entry-level remote client service specialists. Showing strong written communication samples, familiarity with CRM or ticketing tools, and any volunteer or freelance client-facing work can open the door without formal experience.
Do you need a degree for remote client service specialist jobs?
Not always. Remote employers in this role weigh demonstrated client communication skills, CRM proficiency, and a history of resolving issues accurately and professionally more heavily than formal education. A degree can help with certain regulated industries like financial services, but candidates who can show concrete results from past client-facing work often compete on equal footing.
Which industries hire the most remote client service specialists?
Remote client service specialist roles concentrate in Education, Banking & Financial Services, and Consulting & Professional Services, based on current remote listings on Migrate Mate as of August 2026. These sectors hire client service specialists remotely because their distributed teams serve national or regional client bases where in-person service delivery isn't required.
See All 114+ Remote Client Service Specialist Jobs
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