Remote Client Service Specialist Jobs
Remote client service specialist jobs are in active demand across the U.S., with remote-first firms and distributed teams hiring for roles in industries like financial services, insurance, technology, and healthcare. Employers hiring remotely right now include Ameriprise Financial, Gallagher, and Marsh Agency. Scan the live roles below and apply to whichever ones fit.
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Company:
Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff , a division of Marsh Agency.
Marsh Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh Agency (NYSE: MRSH).
A day in the life.
As our Client Service Specialist on the Transportation team, you’ll work within a team dedicated to providing exceptional client service. You’ll support the team by updating and maintaining information in the client management system, issuing certificates of insurance and auto ID cards, invoicing, policy reviews, process endorsements and many other client service needs as they arise.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- You are adaptable, flexible and love to learn.
- You are a curious person motivated by solving problems.
- High school diploma or equivalent
- Demonstrated proficiency in computer applications such as Microsoft Office Suite and aptitude to quickly learn and utilize multiple applications.
- Demonstrate strong organizational and project skills
- Strong communication and interpersonal skills (written and verbal)
- Act with responsiveness, urgency, and professionalism in all matters
- Prioritize work to achieve timely completion of the most critical and sensitive activities
- Respond quickly to client requests and work to provide appropriate information
- Accept accountability for the quality of work
These additional qualifications are a plus, but not required to apply:
- Property and Casualty insurance license
- One - Two years of industry specific experience
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Remote Work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about McGriff, a division of Marsh Agency, check us out online: https://www.mcgriff.com/
For more information on careers, visit: http://marshmma.com/careers
Follow us on social media to meet our colleagues and see what makes us tick:
- https://www.linkedin.com/company/mcgriff
- https://www.linkedin.com/company/marsh-mclennan-agency
- https://www.instagram.com/lifeatmma/
- https://www.facebook.com/LifeatMMA
- https://twitter.com/marsh_mma
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh Agency and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
The applicable base salary range for this role is $35,600 to $66,200. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: October 27, 2027See All 11 Remote Client Service Specialist Jobs
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Who's Hiring



What Employers Look For
The qualifications that appear most often in remote client service specialist jobs.
- Two or more years of client-facing service or account support experience
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Strong written and verbal communication skills across email and phone
- Ability to manage multiple client accounts or cases simultaneously
- Bachelor's degree in business, communications, or a related field
- Experience with ticketing systems or helpdesk software
Tips for Your Remote Client Service Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote client service specialist openings from across the U.S. in one place. Search by role, find positions that match your background, and apply directly. Remote roles at distributed companies fill quickly, so early applications carry more weight.
Show your async communication skills upfront
Remote client service specialists resolve issues almost entirely through written channels. Include a work sample, a summary of client email resolution rates, or a short writing example in your application to show employers you communicate clearly without back-and-forth clarification.
Highlight the CRM tools you know
Remote hiring managers screen for hands-on CRM and ticketing tool experience before scheduling interviews. Name the specific platforms you've used, like Salesforce, Zendesk, or HubSpot, and describe what you actually did in each one, not just that you used them.
Prepare for a fully remote interview process
Most remote client service specialist interviews happen entirely over video. Practice answering client scenario questions on camera, check your audio and lighting before each round, and treat every written follow-up as part of the assessment since employers watch how you communicate in writing.
Remote Client Service Specialist Jobs: Frequently Asked Questions
How do I get a remote client service specialist job?
Target companies built around distributed teams, including insurance carriers, SaaS platforms, and financial services firms, since they hire client service specialists remotely most consistently. Remote employers screen hard for written communication, self-direction, and the ability to resolve client issues without in-person escalation paths. Demonstrating comfort with async tools like ticketing systems, CRM platforms, and video conferencing gives your application a real edge.
Which companies hire remote client service specialists?
Remote client service specialist roles are posted by Ameriprise Financial, Gallagher, and Marsh Agency and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms, distributed financial services teams, and technology companies with national client bases are among the most consistent hirers of this role.
Can you get a remote client service specialist job with no experience?
Yes, but remote entry-level roles are more competitive because employers expect you to handle client interactions independently from day one, without in-office coaching. Companies in insurance and fintech occasionally hire entry-level remote client service specialists. Showing strong written communication samples, familiarity with CRM or ticketing tools, and any volunteer or freelance client-facing work can open the door without formal experience.
Do you need a degree for remote client service specialist jobs?
Not always. Remote employers in this role weigh demonstrated client communication skills, CRM proficiency, and a history of resolving issues accurately and professionally more heavily than formal education. A degree can help with certain regulated industries like financial services, but candidates who can show concrete results from past client-facing work often compete on equal footing.
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