Remote Concierge Jobs
Remote concierge jobs are open across the U.S. at remote-first firms and distributed teams in hospitality technology, corporate services, and lifestyle management. Employers hiring remote concierges right now include Jamba Juice, Wheel, and Collectors. See the openings below and apply to the ones that match your experience.
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Showing 5 of 20+ Remote Concierge jobs
Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.
We are looking for someone passionate about customer experience with strong existing knowledge of what it takes to be the most high-value-add concierge. The ideal candidate will be an energetic, ambitious, and determined person who wants to take their career in the customer service and concierge space to the next level.
General Responsibilities:
- Communicating with clients, restaurants, vendors, and team members to deliver great service across dining, experiences, travel and luxury goods.
- Sourcing content ideas to submit to our Content Team on a weekly basis
- Completing end-to-end member requests
What we are looking for:
- Adaptability and multitasking
- ‘Yes first’ mentality
- General knowledge of high end experiences, luxury goods, and restaurants
- Experience working with high net worth individuals and clients
- Entrepreneurial, problem-solving attitude
- Excellent, clear and effective verbal and written communication skills
- Experience in a collaborative and transparent environment
- Ability to work in high-pressure environment with tight deadlines
- Flexible working hours - available to work on evenings and weekends
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Luxury Hospitality experience
Preferred Qualifications:
- Bachelors Degree
- 2+ years of experience in Luxury hospitality
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent IRichmond, VA: $56,800 - $64,800 for Premium Customer Agent I
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.
We are looking for someone passionate about customer experience with strong existing knowledge of what it takes to be the most high-value-add concierge. The ideal candidate will be an energetic, ambitious, and determined person who wants to take their career in the customer service and concierge space to the next level.
General Responsibilities:
- Communicating with clients, restaurants, vendors, and team members to deliver great service across dining, experiences, travel and luxury goods.
- Sourcing content ideas to submit to our Content Team on a weekly basis
- Completing end-to-end member requests
What we are looking for:
- Adaptability and multitasking
- ‘Yes first’ mentality
- General knowledge of high end experiences, luxury goods, and restaurants
- Experience working with high net worth individuals and clients
- Entrepreneurial, problem-solving attitude
- Excellent, clear and effective verbal and written communication skills
- Experience in a collaborative and transparent environment
- Ability to work in high-pressure environment with tight deadlines
- Flexible working hours - available to work on evenings and weekends
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Luxury Hospitality experience
Preferred Qualifications:
- Bachelors Degree
- 2+ years of experience in Luxury hospitality
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent IRichmond, VA: $56,800 - $64,800 for Premium Customer Agent I
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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Find Remote Concierge JobsRemote Concierge Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote concierge jobs.
- One or more years of guest services or front desk experience in a hospitality or residential setting
- Strong verbal communication and interpersonal skills for high-volume guest interaction
- Proficiency with property management or reservation software systems
- Ability to multitask and prioritize competing requests in a fast-paced environment
- Professional appearance and demeanor consistent with luxury or full-service property standards
- Availability for flexible scheduling including evenings, weekends, and holidays
Tips for Your Remote Concierge Job Search
Apply early to remote roles that fit
Migrate Mate lists remote concierge openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings at smaller firms fill fast, so checking frequently and applying the same day you find a fit matters.
Show async communication in your application
Remote concierge employers need proof you can communicate clearly in writing without back-and-forth. Use your cover letter and any written sample to demonstrate that you can handle a client request, resolve an issue, or escalate a problem entirely through text, without relying on a phone call or in-person explanation.
Highlight CRM and ticketing tool experience
Remote concierge teams run on tools like Zendesk, Salesforce Service Cloud, and similar platforms. Name the specific tools you've used, describe the volume of requests you managed, and make it easy for a hiring manager to see you can operate independently inside their existing stack from day one.
Build a remote work setup you can describe
Many remote concierge employers ask about your home office setup during screening. Have a clear, quiet workspace, a reliable internet connection, and a backup plan for outages. Being able to describe your setup confidently signals you've worked remotely before and take availability seriously.
Remote Concierge Jobs: Frequently Asked Questions
How do I get a remote concierge job?
Start by targeting companies that have built distributed service teams, including virtual lifestyle management firms, remote-first corporate benefits platforms, and tech-enabled hospitality companies. Remote employers screen heavily for async written communication, self-direction, and the ability to resolve requests without in-person support. A portfolio of client outcomes or testimonials, familiarity with ticketing or CRM tools, and a clean home-office setup all give candidates a clear edge.
Which companies hire remote concierges?
Companies hiring remote concierges right now include Jamba Juice, Wheel, and Collectors, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first lifestyle management platforms, distributed corporate benefits providers, and tech-enabled concierge services operating across multiple time zones.
Can you get a remote concierge job with no experience?
Yes, but remote entry-level concierge roles are harder to land because employers expect you to handle requests independently from day one, with no in-office support. Your best path is through virtual assistant work, customer-facing roles in hospitality technology, or freelance personal assistant projects. Demonstrating strong written communication, familiarity with scheduling and CRM tools, and reliable remote setup can open the door when direct experience is thin.
Do you need a degree for remote concierge jobs?
Not always. Remote concierge employers generally weigh demonstrated service skills, client communication ability, and tool proficiency over formal education. A history of managing complex requests, positive client outcomes, and comfort with remote collaboration platforms carries more weight than a degree in most remote concierge hiring decisions.
See All 20 Remote Concierge Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Concierge Jobs