Remote Concierge Jobs
Remote concierge jobs are open across the U.S. at remote-first firms and distributed teams in hospitality technology, corporate services, and lifestyle management. Employers hiring remote concierges right now include Jamba Juice, Amplified Wellness, and Wheel. See the openings below and apply to the ones that match your experience.
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Showing 5 of 28+ Remote Concierge jobs
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:
The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience
This is a fully remote position (Work from Home), must be based and authorized to work in the United States.
Support Hours: Some time between 10:30am - 8:00pm ET
Responsibilities:
- Provide ongoing training and support to the Concierge Team on work processes and SOPs.
- Continuously monitor team productivity and quality to ensure client satisfaction.
- Address team inquiries and offer guidance, coaching, and feedback as needed.
- Escalate issues or concerns to the Concierge Operations Manager for resolution.
- Regularly update and refine procedures and protocols to improve efficiency.
- Onboard and integrate new team members, ensuring they understand team processes and expectations.
- Deliver exceptional customer service, ensuring a seamless experience for clients.
- Foster a positive team environment by leading with integrity and setting a strong example.
- Track and manage team performance, ensuring goals and KPIs are consistently met.
What You May Need to be Successful:
- Associate Degree or equivalent work experience; Bachelor’s Degree preferred
- Proven experience in supervising and motivating a team to achieve performance goals.
- Familiarity with healthcare services and understanding of client needs.
- Experience in customer service or call-center environments is a plus.
- Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
- Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
- Proficient in Microsoft Office Suite, internet searches, and database lookups.
- Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
- Capable of following company and customer-specific directions while working autonomously.
- Energetic, self-motivated, and detail-oriented with a strong work ethic.
- Collaborative team player, comfortable working with diverse teams, both locally and remotely.
- Willingness to work overtime as needed to meet team and client needs.
- Experience providing exceptional client support and service.
- Proficient in reading, writing, and speaking English.
- Punctual and dependable, with a strong commitment to meeting job expectations.
Why First Advantage is Your Next Big Career Move:
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
- Ability to work remotely with occasional business travel.
- Medical, Vision, Dental, and supplementary benefit plans
- 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
- Access to tech and growth opportunities, and leaders who want you to succeed!
More About Our Values Code
- Honor Honesty, Consistency, and Responsibility: Do the right thing
- Cultivate an environment of dignity: Show respect for the individual
- Take an Outside-In approach: Put the client first
- Think out-of-the-box: Innovate and create
- Stay Team-Oriented: Collaborate and appreciate each other
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
We have great people here and are looking for more. Come join us!
Follow us:
Facebook
Instagram
LinkedIn
X
YouTube
Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:
The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience
This is a fully remote position (Work from Home), must be based and authorized to work in the United States.
Support Hours: Some time between 10:30am - 8:00pm ET
Responsibilities:
- Provide ongoing training and support to the Concierge Team on work processes and SOPs.
- Continuously monitor team productivity and quality to ensure client satisfaction.
- Address team inquiries and offer guidance, coaching, and feedback as needed.
- Escalate issues or concerns to the Concierge Operations Manager for resolution.
- Regularly update and refine procedures and protocols to improve efficiency.
- Onboard and integrate new team members, ensuring they understand team processes and expectations.
- Deliver exceptional customer service, ensuring a seamless experience for clients.
- Foster a positive team environment by leading with integrity and setting a strong example.
- Track and manage team performance, ensuring goals and KPIs are consistently met.
What You May Need to be Successful:
- Associate Degree or equivalent work experience; Bachelor’s Degree preferred
- Proven experience in supervising and motivating a team to achieve performance goals.
- Familiarity with healthcare services and understanding of client needs.
- Experience in customer service or call-center environments is a plus.
- Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
- Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
- Proficient in Microsoft Office Suite, internet searches, and database lookups.
- Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
- Capable of following company and customer-specific directions while working autonomously.
- Energetic, self-motivated, and detail-oriented with a strong work ethic.
- Collaborative team player, comfortable working with diverse teams, both locally and remotely.
- Willingness to work overtime as needed to meet team and client needs.
- Experience providing exceptional client support and service.
- Proficient in reading, writing, and speaking English.
- Punctual and dependable, with a strong commitment to meeting job expectations.
Why First Advantage is Your Next Big Career Move:
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
- Ability to work remotely with occasional business travel.
- Medical, Vision, Dental, and supplementary benefit plans
- 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
- Access to tech and growth opportunities, and leaders who want you to succeed!
More About Our Values Code
- Honor Honesty, Consistency, and Responsibility: Do the right thing
- Cultivate an environment of dignity: Show respect for the individual
- Take an Outside-In approach: Put the client first
- Think out-of-the-box: Innovate and create
- Stay Team-Oriented: Collaborate and appreciate each other
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
We have great people here and are looking for more. Come join us!
Follow us:
Facebook
Instagram
LinkedIn
X
YouTube
Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
See All 28 Remote Concierge Jobs
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Find Remote Concierge JobsRemote Concierge Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote concierge jobs.
- One or more years of guest services or front desk experience in a hospitality or residential setting
- Strong verbal communication and interpersonal skills for high-volume guest interaction
- Proficiency with property management or reservation software systems
- Ability to multitask and prioritize competing requests in a fast-paced environment
- Professional appearance and demeanor consistent with luxury or full-service property standards
- Availability for flexible scheduling including evenings, weekends, and holidays
Tips for Your Remote Concierge Job Search
Apply early to remote roles that fit
Migrate Mate lists remote concierge openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings at smaller firms fill fast, so checking frequently and applying the same day you find a fit matters.
Show async communication in your application
Remote concierge employers need proof you can communicate clearly in writing without back-and-forth. Use your cover letter and any written sample to demonstrate that you can handle a client request, resolve an issue, or escalate a problem entirely through text, without relying on a phone call or in-person explanation.
Highlight CRM and ticketing tool experience
Remote concierge teams run on tools like Zendesk, Salesforce Service Cloud, and similar platforms. Name the specific tools you've used, describe the volume of requests you managed, and make it easy for a hiring manager to see you can operate independently inside their existing stack from day one.
Build a remote work setup you can describe
Many remote concierge employers ask about your home office setup during screening. Have a clear, quiet workspace, a reliable internet connection, and a backup plan for outages. Being able to describe your setup confidently signals you've worked remotely before and take availability seriously.
Remote Concierge Jobs: Frequently Asked Questions
How do I get a remote concierge job?
Start by targeting companies that have built distributed service teams, including virtual lifestyle management firms, remote-first corporate benefits platforms, and tech-enabled hospitality companies. Remote employers screen heavily for async written communication, self-direction, and the ability to resolve requests without in-person support. A portfolio of client outcomes or testimonials, familiarity with ticketing or CRM tools, and a clean home-office setup all give candidates a clear edge.
Which companies hire remote concierges?
Companies hiring remote concierges right now include Jamba Juice, Amplified Wellness, and Wheel, based on current remote listings on Migrate Mate as of September 2026. These tend to be remote-first lifestyle management platforms, distributed corporate benefits providers, and tech-enabled concierge services operating across multiple time zones.
Can you get a remote concierge job with no experience?
Yes, but remote entry-level concierge roles are harder to land because employers expect you to handle requests independently from day one, with no in-office support. Your best path is through virtual assistant work, customer-facing roles in hospitality technology, or freelance personal assistant projects. Demonstrating strong written communication, familiarity with scheduling and CRM tools, and reliable remote setup can open the door when direct experience is thin.
Do you need a degree for remote concierge jobs?
Not always. Remote concierge employers generally weigh demonstrated service skills, client communication ability, and tool proficiency over formal education. A history of managing complex requests, positive client outcomes, and comfort with remote collaboration platforms carries more weight than a degree in most remote concierge hiring decisions.
See All 28 Remote Concierge Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Concierge Jobs