Remote Customer Sales Advisor Jobs
Remote Customer Sales Advisor jobs are open across the U.S. at remote-first firms and distributed teams in insurance, telecom, financial services, and SaaS. Employers hiring remotely right now include Morley, Cable One, and Pearson. See the openings below and apply to the ones that match your experience.
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This is a work-from-home customer service role in a structured contact center environment.
You’ll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.
You’ll need to listen carefully, empathize and evaluate each situation to determine next steps – while staying calm and focused across interactions.
During calls, you’ll navigate multiple computer systems and resources to resolve questions, communicating in a courteous, personable and professional way.
Pay Transparency
Why Apply
- Full-time role with benefits
- Paid time off
- Training provided
- Leadership development program available
- Team environment with access to experienced coworkers
What to Expect Day-to-Day
- Steady call volume: Calls come in consistently throughout your shift with limited downtime.
- Emotionally demanding moments: You’ll support customers through a range of feelings and situations with patience, empathy and professionalism.
- Monitored environment: Calls may be recorded and reviewed for quality and compliance.
- Repetitive work: You’ll follow the same processes and have similar conversations throughout the day.
- Set schedules: Schedules are assigned and flexibility is limited – best for someone who values consistency and reliability.
- Documentation required: You’ll record details during and after each interaction.
- Multiple channels: Phone is primary, with email support as needed.
People who tend to do well in this role stay patient and emotionally steady over time, even when the work is repetitive and the pace is consistent.
What You’ll Do
- Research and handle questions about benefits, eligibility, payments, quality-of-care concerns and other issues
- Provide accurate information to customers, managers and clients
- Create and send status updates or service recovery communications
- Route or escalate inquiries when needed
- Explain policies, procedures and benefit details
- Document each interaction clearly in the tracking system
- Offer timely and accurate solutions through inbound and outbound conversations (e.g., phone calls, chats, emails) while keeping a positive and upbeat attitude
Questions Before You Apply?
- Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
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Chat hours:
- M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
- Closed on some holidays. TA will respond to after-hours questions the next business day.
Skills for Success:
- Clear written and verbal communication
- Able to review in-depth info and reach logical conclusions
- Basic math skills (for payment-related questions)
- Empathy and dependability
- Strong listening, organization, multitasking and time management
- Ability to work in a changing environment
- Basic computer skills, including Microsoft Office
- Typing speed of 30+ words per minute (Take a free typing test here: www.typingtest.com)
Eligibility Requirements
- Must have the ability to pass a pre-employment background check and drug screen
- High school diploma or equivalent
- 2+ years of customer service experience (call center, retail, restaurant/fast food, hotel, or any role where you regularly worked with customers)
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Availability within operating hours:
- Monday - Friday | 8 a.m. - 9 p.m. Eastern time (7 a.m. - 8 p.m. Central / 6 a.m. - 7 p.m. Mountain / 5 a.m. - 6 p.m. Pacific)
- Possible weekends (from October through March)
- (shifts are assigned based on schedule bid using performance metrics)
- Reliable attendance and ability to follow a set schedule (queues are time-sensitive)
Nice to Have
- Experience with medical claims reimbursements or billing
- Familiarity with health insurance terminology
- Understanding of health care policies, procedures, applicable certificates and riders, and benefits as related to inquiry processing
- Knowledge of customer service practices
Remote Work Requirements
- Alabama resident
- Secluded, distraction-free workspace
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Internet requirements:
- High-speed internet from a wired provider (cable or fiber)
- Your computer must be physically connected to your modem/router using an Ethernet cable*
- Wireless, 5G and satellite internet aren’t supported
Morley provides a six-foot Ethernet cable with the equipment for this role. If you need a longer cable for your setup, you will need to supply it.
The Remote Experience
(direct link to video: https://mrly.info/h4b)
Why Morley?:
Health & Wellness Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company-paid short- and long-term disability insurance
Benefits to Make Your Life Easier
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
About Morley
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
- Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
- Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
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Who's Hiring



Top Industries Hiring
- Telecommunications
What Employers Look For
The qualifications that appear most often in remote customer sales advisor jobs.
- Proven experience meeting or exceeding sales targets in a customer-facing role
- Strong verbal communication and active listening skills with customers
- Ability to navigate CRM software such as Salesforce or similar platforms
- High school diploma or equivalent, with a bachelor's degree preferred
- Experience handling inbound and outbound calls in a sales or service environment
- Comfort working in a metrics-driven environment with daily and monthly quotas
Tips for Your Remote Customer Sales Advisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer sales advisor openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings.
Prove async communication skills upfront
Remote sales employers read your cover message before they meet you. Write it the way you'd handle a customer inquiry: clear, concise, and action-oriented. Weak written communication is a faster disqualifier remotely than it ever is in an office.
Document your results with specific numbers
Remote hiring managers can't observe you working, so your resume has to do more. Quantify call volume, close rates, upsell percentages, or customer satisfaction scores. Numbers replace the visibility you'd have in a shared office.
Prepare your home setup before interviews start
Remote customer sales advisors are expected to be ready to work on day one. Test your headset, internet connection, and video background before your first screen. Mentioning your setup during interviews signals you won't need a ramp-up period.
Remote Customer Sales Advisor Jobs: Frequently Asked Questions
How do I get a remote customer sales advisor job?
Target companies that already run distributed sales teams, such as remote-first insurers, subscription software companies, and online financial services providers. Remote employers screen for self-direction, strong written communication, and comfort using CRM tools and video platforms without in-person support. Candidates who can show quota attainment, call volume metrics, or customer retention results in a resume have a clear edge over those who only list responsibilities.
Which companies hire remote customer sales advisors?
Companies hiring remote customer sales advisors right now include Morley, Cable One, and Pearson, based on current remote listings on Migrate Mate as of August 2026. Remote-first firms and distributed teams in insurance, telecom, and SaaS account for the largest share of these openings.
Can you get a remote customer sales advisor job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage your own schedule and troubleshoot independently from day one. Companies in insurance and subscription services are among the most willing to hire entry-level remotely. Showing completed sales training courses, mock call recordings, or volunteer customer-facing work gives you something concrete to reference instead of job history.
Do you need a degree for remote customer sales advisor jobs?
Not always. Most remote employers weigh demonstrated sales skills, communication ability, and measurable results over formal education for this role. A strong record of hitting targets, handling objections, or retaining customers carries more weight than a diploma in many remote hiring decisions, particularly at remote-first companies and growing SaaS teams.
Which industries hire the most remote customer sales advisors?
Remote customer sales advisor roles concentrate in Telecommunications, based on current remote listings on Migrate Mate as of August 2026. These sectors rely on distributed sales teams to reach customers across time zones without maintaining a local office presence.
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