Remote Customer Sales Advisor Jobs
Remote Customer Sales Advisor jobs are open across the U.S. at remote-first firms and distributed teams in insurance, telecom, financial services, and SaaS. Employers hiring remotely right now include Cable One, PerfectServe, and Safe Security. See the openings below and apply to the ones that match your experience.
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See related jobsWhat makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Customer Support Advisor where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Customer Support Advisor enjoys robust benefits:
- Hybrid OR Remote work schedule!
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous match.
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Customer Support Advisor:
- Serve as a welcoming and professional first point of contact for customers and agency partners calling Frontline Insurance.
- Manage a high volume of inbound calls within an assigned phone queue and place outbound follow-up calls as needed, while maintaining a consistent focus on service, accuracy, and efficiency.
- Assist customers with billing inquiries, payment questions, basic account and policy servicing requests, and other general customer service needs.
- Listen actively, ask thoughtful questions, and communicate information in a clear and easy-to-understand manner.
- Take ownership of each customer interaction, working toward first-call resolution whenever possible and ensuring clear next steps when additional follow-up is required.
- Research customer questions, identify accurate solutions, and use available systems and resources to resolve routine needs in a timely manner.
- Demonstrate empathy, patience, and professionalism when assisting customers, including during difficult or sensitive conversations.
- Educate customers and agency partners on billing processes, payment options, basic policy servicing procedures, and available self-service resources.
- Accurately document customer interactions, actions taken, commitments made and required follow-up in accordance with company standards and regulatory requirements.
- Collaborate with underwriting, accounting, claims, and other internal teams to coordinate solutions and provide a seamless customer experience.
- Recognize when an inquiry requires specialized assistance and transfer or escalate it appropriately while maintaining ownership of the customer experience.
- Meet established expectations for call availability, schedule adherence, service quality, accuracy, productivity, and customer experience.
- Assist with limited processing activities, including policy changes, cancellations, endorsements, and other assigned service transactions.
- Identify recurring customer questions or service barriers and share feedback with leadership to support process improvements and a better customer experience.
- Remain current on company procedures, products, systems, and regulatory requirements needed to provide accurate support.
- Support departmental projects and continuous improvement efforts that enhance service, efficiency, and operational effectiveness.
- Perform other duties as assigned.
What we are looking for as a Customer Support Advisor:
- High school diploma or equivalent required.
- One or more years of customer service, call center, billing, insurance, or related experience preferred.
- An equivalent combination of education and relevant experience may be considered.
- Experience working in a high-volume, service-focused environment and using multiple systems to research and resolve customer needs is preferred.
- Must obtain and maintain an applicable insurance license within six months of hire.
- Florida-based employees must obtain a Florida 4-40, 20-44, or 2-20 license.
- Employees residing outside Florida must obtain and maintain the appropriate resident or nonresident insurance license required for their state of residence and assigned responsibilities.
- An insurance industry designation is preferred.
Why work for Frontline Insurance?
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Customer Support Advisor where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Customer Support Advisor enjoys robust benefits:
- Hybrid OR Remote work schedule!
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous match.
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Customer Support Advisor:
- Serve as a welcoming and professional first point of contact for customers and agency partners calling Frontline Insurance.
- Manage a high volume of inbound calls within an assigned phone queue and place outbound follow-up calls as needed, while maintaining a consistent focus on service, accuracy, and efficiency.
- Assist customers with billing inquiries, payment questions, basic account and policy servicing requests, and other general customer service needs.
- Listen actively, ask thoughtful questions, and communicate information in a clear and easy-to-understand manner.
- Take ownership of each customer interaction, working toward first-call resolution whenever possible and ensuring clear next steps when additional follow-up is required.
- Research customer questions, identify accurate solutions, and use available systems and resources to resolve routine needs in a timely manner.
- Demonstrate empathy, patience, and professionalism when assisting customers, including during difficult or sensitive conversations.
- Educate customers and agency partners on billing processes, payment options, basic policy servicing procedures, and available self-service resources.
- Accurately document customer interactions, actions taken, commitments made and required follow-up in accordance with company standards and regulatory requirements.
- Collaborate with underwriting, accounting, claims, and other internal teams to coordinate solutions and provide a seamless customer experience.
- Recognize when an inquiry requires specialized assistance and transfer or escalate it appropriately while maintaining ownership of the customer experience.
- Meet established expectations for call availability, schedule adherence, service quality, accuracy, productivity, and customer experience.
- Assist with limited processing activities, including policy changes, cancellations, endorsements, and other assigned service transactions.
- Identify recurring customer questions or service barriers and share feedback with leadership to support process improvements and a better customer experience.
- Remain current on company procedures, products, systems, and regulatory requirements needed to provide accurate support.
- Support departmental projects and continuous improvement efforts that enhance service, efficiency, and operational effectiveness.
- Perform other duties as assigned.
What we are looking for as a Customer Support Advisor:
- High school diploma or equivalent required.
- One or more years of customer service, call center, billing, insurance, or related experience preferred.
- An equivalent combination of education and relevant experience may be considered.
- Experience working in a high-volume, service-focused environment and using multiple systems to research and resolve customer needs is preferred.
- Must obtain and maintain an applicable insurance license within six months of hire.
- Florida-based employees must obtain a Florida 4-40, 20-44, or 2-20 license.
- Employees residing outside Florida must obtain and maintain the appropriate resident or nonresident insurance license required for their state of residence and assigned responsibilities.
- An insurance industry designation is preferred.
Why work for Frontline Insurance?
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Find JobsRemote Customer Sales Advisor Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote customer sales advisor jobs.
- Proven experience meeting or exceeding sales targets in a customer-facing role
- Strong verbal communication and active listening skills with customers
- Ability to navigate CRM software such as Salesforce or similar platforms
- High school diploma or equivalent, with a bachelor's degree preferred
- Experience handling inbound and outbound calls in a sales or service environment
- Comfort working in a metrics-driven environment with daily and monthly quotas
Tips for Your Remote Customer Sales Advisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer sales advisor openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings.
Prove async communication skills upfront
Remote sales employers read your cover message before they meet you. Write it the way you'd handle a customer inquiry: clear, concise, and action-oriented. Weak written communication is a faster disqualifier remotely than it ever is in an office.
Document your results with specific numbers
Remote hiring managers can't observe you working, so your resume has to do more. Quantify call volume, close rates, upsell percentages, or customer satisfaction scores. Numbers replace the visibility you'd have in a shared office.
Prepare your home setup before interviews start
Remote customer sales advisors are expected to be ready to work on day one. Test your headset, internet connection, and video background before your first screen. Mentioning your setup during interviews signals you won't need a ramp-up period.
Remote Customer Sales Advisor Jobs: Frequently Asked Questions
How do I get a remote customer sales advisor job?
Target companies that already run distributed sales teams, such as remote-first insurers, subscription software companies, and online financial services providers. Remote employers screen for self-direction, strong written communication, and comfort using CRM tools and video platforms without in-person support. Candidates who can show quota attainment, call volume metrics, or customer retention results in a resume have a clear edge over those who only list responsibilities.
Which companies hire remote customer sales advisors?
Companies hiring remote customer sales advisors right now include Cable One, PerfectServe, and Safe Security, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms and distributed teams in insurance, telecom, and SaaS account for the largest share of these openings.
Can you get a remote customer sales advisor job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage your own schedule and troubleshoot independently from day one. Companies in insurance and subscription services are among the most willing to hire entry-level remotely. Showing completed sales training courses, mock call recordings, or volunteer customer-facing work gives you something concrete to reference instead of job history.
Do you need a degree for remote customer sales advisor jobs?
Not always. Most remote employers weigh demonstrated sales skills, communication ability, and measurable results over formal education for this role. A strong record of hitting targets, handling objections, or retaining customers carries more weight than a diploma in many remote hiring decisions, particularly at remote-first companies and growing SaaS teams.
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