Remote Customer Sales Advisor Jobs
Remote Customer Sales Advisor jobs are open across the U.S. at remote-first firms and distributed teams in insurance, telecom, financial services, and SaaS. Employers hiring remotely right now include Morley, Booksy, and Cable One. See the openings below and apply to the ones that match your experience.
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As a Customer Success Retention Advisor at Booksy, you’ll be instrumental in ensuring our customers not only succeed with our product but also continue to grow their businesses with us. Your primary mission will be to proactively engage with customers, identifying opportunities to enhance their experience, prevent churn, and drive account reactivation through outbound communications. You’ll be a vital link between Booksy and our valued customers, ensuring their long-term satisfaction and loyalty.
This role sits at the heart of our US Retention function, where you’ll actively reach out to customers showing signs of churn risk and implement retention strategies to keep them engaged and thriving. You’ll work across both reactive and proactive outreach motions, supporting customers at key moments in their journey. You’ll also proactively identify upselling and cross-selling opportunities, collaborating with teams across Booksy to develop solutions tailored to customer needs. A key part of your day will involve managing customer relationships, conducting satisfaction conversations to assess experience quality, and identifying areas for improvement. You’ll be responsible for providing product support, managing payment issues, and handling reactivations.
Requirements
Essentially, to ensure you succeed in this role, you’re going to need…
- Proven, hands-on experience in customer success, retention/reactivation, account management, or similar roles.
- Experience with CRM software like Salesforce, Zowie, Google Suite.
- Excellent communication, persuasion, and negotiation skills, with a talent for building strong, long-term relationships with B2B clients.
- Strong problem-solving abilities with a positive and proactive attitude. Team player.
- Demonstrable, repeated experience and success in organisation and time management.
- Fluency or native in Spanish, as you will be supporting bilingual US B2B clients.
- Location in Texas or Florida preferred
Nice to have:
- Experience in the beauty, wellness, or appointment-based business industry.
Salary Range: $40,000 - 50,000 base salary + quarterly bonus.
Please note: This is an exempt role with hourly pay equivalent to the range listed above.
Benefits
The Booksy benefits we offer are:
- Remote work with flexible work schedules. (We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in).
- Remote work with $50/month home phone/internet reimbursement.
- Comprehensive health, dental, and vision coverage with UHC.
- Company paid STD and LTD, and Basic Life Insurance at 1x salary up to $250,000.
- FSA/HSA's available - Booksy contributes $1,000/$2,000 for employee/employee plus.
- Accident/Hospital/Critical Illness voluntary plans available.
- 401k - 50% match up to 8% of contributions paid annually/ 3-year vesting period.
- PTO - Exempt employees - unlimited with manager approval. Non-exempt employees - 160 hours/year (does not roll over).
- 12 Holidays observed.
- Parental Leave - 12 weeks of paid leave.
- EAP (Employee Assistance Program).
- Voluntary Pet Insurance through Fetch.
- Financial wellness tools through SoFi and Ladder.
- Discounts via Perkspot.
- Booksy benefit $50 per month to use on services in our app.
A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.
Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.
Our Diversity and Inclusion Commitment:
We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.
~ Booksy Team
Kindly submit your application and CV in English to ensure it is successfully reviewed.
As a Customer Success Retention Advisor at Booksy, you’ll be instrumental in ensuring our customers not only succeed with our product but also continue to grow their businesses with us. Your primary mission will be to proactively engage with customers, identifying opportunities to enhance their experience, prevent churn, and drive account reactivation through outbound communications. You’ll be a vital link between Booksy and our valued customers, ensuring their long-term satisfaction and loyalty.
This role sits at the heart of our US Retention function, where you’ll actively reach out to customers showing signs of churn risk and implement retention strategies to keep them engaged and thriving. You’ll work across both reactive and proactive outreach motions, supporting customers at key moments in their journey. You’ll also proactively identify upselling and cross-selling opportunities, collaborating with teams across Booksy to develop solutions tailored to customer needs. A key part of your day will involve managing customer relationships, conducting satisfaction conversations to assess experience quality, and identifying areas for improvement. You’ll be responsible for providing product support, managing payment issues, and handling reactivations.
Requirements
Essentially, to ensure you succeed in this role, you’re going to need…
- Proven, hands-on experience in customer success, retention/reactivation, account management, or similar roles.
- Experience with CRM software like Salesforce, Zowie, Google Suite.
- Excellent communication, persuasion, and negotiation skills, with a talent for building strong, long-term relationships with B2B clients.
- Strong problem-solving abilities with a positive and proactive attitude. Team player.
- Demonstrable, repeated experience and success in organisation and time management.
- Fluency or native in Spanish, as you will be supporting bilingual US B2B clients.
- Location in Texas or Florida preferred
Nice to have:
- Experience in the beauty, wellness, or appointment-based business industry.
Salary Range: $40,000 - 50,000 base salary + quarterly bonus.
Please note: This is an exempt role with hourly pay equivalent to the range listed above.
Benefits
The Booksy benefits we offer are:
- Remote work with flexible work schedules. (We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in).
- Remote work with $50/month home phone/internet reimbursement.
- Comprehensive health, dental, and vision coverage with UHC.
- Company paid STD and LTD, and Basic Life Insurance at 1x salary up to $250,000.
- FSA/HSA's available - Booksy contributes $1,000/$2,000 for employee/employee plus.
- Accident/Hospital/Critical Illness voluntary plans available.
- 401k - 50% match up to 8% of contributions paid annually/ 3-year vesting period.
- PTO - Exempt employees - unlimited with manager approval. Non-exempt employees - 160 hours/year (does not roll over).
- 12 Holidays observed.
- Parental Leave - 12 weeks of paid leave.
- EAP (Employee Assistance Program).
- Voluntary Pet Insurance through Fetch.
- Financial wellness tools through SoFi and Ladder.
- Discounts via Perkspot.
- Booksy benefit $50 per month to use on services in our app.
A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.
Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.
Our Diversity and Inclusion Commitment:
We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.
~ Booksy Team
Kindly submit your application and CV in English to ensure it is successfully reviewed.
See All 9 Remote Customer Sales Advisor Jobs
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Find JobsRemote Customer Sales Advisor Job Market
Who's Hiring
Top Industries Hiring
- Telecommunications
What Employers Look For
The qualifications that appear most often in remote customer sales advisor jobs.
- Proven experience meeting or exceeding sales targets in a customer-facing role
- Strong verbal communication and active listening skills with customers
- Ability to navigate CRM software such as Salesforce or similar platforms
- High school diploma or equivalent, with a bachelor's degree preferred
- Experience handling inbound and outbound calls in a sales or service environment
- Comfort working in a metrics-driven environment with daily and monthly quotas
Tips for Your Remote Customer Sales Advisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer sales advisor openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings.
Prove async communication skills upfront
Remote sales employers read your cover message before they meet you. Write it the way you'd handle a customer inquiry: clear, concise, and action-oriented. Weak written communication is a faster disqualifier remotely than it ever is in an office.
Document your results with specific numbers
Remote hiring managers can't observe you working, so your resume has to do more. Quantify call volume, close rates, upsell percentages, or customer satisfaction scores. Numbers replace the visibility you'd have in a shared office.
Prepare your home setup before interviews start
Remote customer sales advisors are expected to be ready to work on day one. Test your headset, internet connection, and video background before your first screen. Mentioning your setup during interviews signals you won't need a ramp-up period.
Remote Customer Sales Advisor Jobs: Frequently Asked Questions
How do I get a remote customer sales advisor job?
Target companies that already run distributed sales teams, such as remote-first insurers, subscription software companies, and online financial services providers. Remote employers screen for self-direction, strong written communication, and comfort using CRM tools and video platforms without in-person support. Candidates who can show quota attainment, call volume metrics, or customer retention results in a resume have a clear edge over those who only list responsibilities.
Which companies hire remote customer sales advisors?
Companies hiring remote customer sales advisors right now include Morley, Booksy, and Cable One, based on current remote listings on Migrate Mate as of September 2026. Remote-first firms and distributed teams in insurance, telecom, and SaaS account for the largest share of these openings.
Can you get a remote customer sales advisor job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage your own schedule and troubleshoot independently from day one. Companies in insurance and subscription services are among the most willing to hire entry-level remotely. Showing completed sales training courses, mock call recordings, or volunteer customer-facing work gives you something concrete to reference instead of job history.
Do you need a degree for remote customer sales advisor jobs?
Not always. Most remote employers weigh demonstrated sales skills, communication ability, and measurable results over formal education for this role. A strong record of hitting targets, handling objections, or retaining customers carries more weight than a diploma in many remote hiring decisions, particularly at remote-first companies and growing SaaS teams.
Which industries hire the most remote customer sales advisors?
Remote customer sales advisor roles concentrate in Telecommunications, based on current remote listings on Migrate Mate as of September 2026. These sectors rely on distributed sales teams to reach customers across time zones without maintaining a local office presence.
See All 9 Remote Customer Sales Advisor Jobs
Find roles that match your experience and apply in just a few clicks.
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