Remote Executive Team Leader Service and Engagement Jobs
Remote Executive Team Leader Service and Engagement jobs are open across the U.S. at remote-first retailers, distributed consumer brands, and omnichannel companies building out virtual leadership teams. Employers hiring right now include IQVIA, Centene, and Veeva Systems. Scan the live roles below and apply to whichever ones fit.
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Open roles256+
Top employerIQVIA
Top industryTechnology
Top credentialBachelor's degree
Companies hiring100+
Showing 5 of 256+ Remote Executive Team Leader Service and Engagement jobs
Director, Product Strategy & Engagement
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New 2h ago
The Cigna Group
Director, Product Strategy & Engagement
Remote
New 2h ago
Sr. Training Manager, Patient Engagement
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New 3h ago
AbbVie
Sr. Training Manager, Patient Engagement
Chicago, Illinois
New 3h ago
Patient Engagement Specialist (Remote)
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New 18h ago
Greater Good Health
Patient Engagement Specialist (Remote)
Remote
New 18h ago
Microsoft Customer Engagement Portfolio Manager:
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New 18h ago
World Wide Technology
Microsoft Customer Engagement Portfolio Manager:
Remote
New 18h ago
Manager, Outreach and Engagement - Complex Care
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New 18h ago
Devoted Health
Manager, Outreach and Engagement - Complex Care
Remote
New 18h ago
New 2h ago
Director, Product Strategy & Engagement
The Cigna Group·Remote
Job functions:
$162k - $270k/yr
Remote (US)
10,000+ employees
Job Description
The Director, Product Strategy Engagement is responsible for shaping and delivering digital product and engagement strategy across an assigned portfolio of products and customer experiences. This leader brings together product strategy, communication strategy, AI and emerging capabilities to create connected experiences, accelerate delivery, and drive measurable customer and business value.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
- Develop and deliver product and engagement strategies aligned to business and enterprise digital priorities.
- Translate business priorities, customer needs, and strategic direction into actionable product roadmaps and engagement plans.
- Lead communication strategists in developing customer engagement approaches across relevant channels and experiences.
- Identify opportunities and recommend solutions based on customer insights, product and engagement performance, market trends, and business needs, enabling faster, informed decisions.
- Lead the strategy and execution of integrated, cross-channel digital experiences across the assigned portfolio.
- Connect what we build with how we engage customers, creating cohesive experiences across products and communications.
- Drive value-based prioritization and clear trade-off decisions based on customer outcomes, business impact, data, feasibility, and speed to value.
- Establish measurable outcomes and use product and engagement performance to continuously optimize strategy and priorities.
- Serve as a trusted strategic partner to business and digital leaders, aligning stakeholders around product and engagement priorities, decisions, and outcomes.
- Partner across product, engineering, design, platform, analytics, operations, and business teams to deliver cohesive end-to-end experiences.
- Navigate a complex, matrixed organization to move initiatives from strategy through execution.
- Champion the practical application of AI, automation, and emerging capabilities to improve customer experiences, team effectiveness, decision-making, and speed to value.
- Incorporate customer, competitive, industry, technology, and channel insights into product and engagement decisions.
- Champion a test, learn, and scale approach that enables teams to rapidly validate ideas, learn from results, and scale solutions that demonstrate value.
- Lead and develop high-performing product and engagement teams, including product leaders, product owners, and communication strategists.
- Create clarity around priorities, outcomes, decision rights, and accountability, empowering teams to make informed decisions and execute with pace.
- Foster a culture of collaboration, innovation, accountability, and continuous improvement.
- Proven experience leading digital product, customer experience, and/or engagement strategy, preferably within healthcare or another complex customer-focused environment.
- Experience leading web, mobile, communications, and integrated omnichannel customer experiences.
- Demonstrated ability to translate business strategy and customer needs into product roadmaps, engagement strategies, and measurable outcomes.
- Strong strategic thinking combined with the ability to drive execution.
- Demonstrated ability to influence senior stakeholders and build alignment across cross-functional teams.
- Experience using product, customer, and engagement data to inform strategy and prioritization.
- Demonstrated ability to apply AI, emerging technologies, and evolving digital capabilities to improve customer experiences, ways of working, and business outcomes.
- Experience leading and developing product and/or engagement talent.
- Ability to operate effectively in a complex, highly matrixed organization.
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
The Cigna Group
Director, Product Strategy & Engagement
Remote
New 2h ago10,000+ employees
Job functions:
$162k - $270k/yr
Remote (US)
Job Description
The Director, Product Strategy Engagement is responsible for shaping and delivering digital product and engagement strategy across an assigned portfolio of products and customer experiences. This leader brings together product strategy, communication strategy, AI and emerging capabilities to create connected experiences, accelerate delivery, and drive measurable customer and business value.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
- Develop and deliver product and engagement strategies aligned to business and enterprise digital priorities.
- Translate business priorities, customer needs, and strategic direction into actionable product roadmaps and engagement plans.
- Lead communication strategists in developing customer engagement approaches across relevant channels and experiences.
- Identify opportunities and recommend solutions based on customer insights, product and engagement performance, market trends, and business needs, enabling faster, informed decisions.
- Lead the strategy and execution of integrated, cross-channel digital experiences across the assigned portfolio.
- Connect what we build with how we engage customers, creating cohesive experiences across products and communications.
- Drive value-based prioritization and clear trade-off decisions based on customer outcomes, business impact, data, feasibility, and speed to value.
- Establish measurable outcomes and use product and engagement performance to continuously optimize strategy and priorities.
- Serve as a trusted strategic partner to business and digital leaders, aligning stakeholders around product and engagement priorities, decisions, and outcomes.
- Partner across product, engineering, design, platform, analytics, operations, and business teams to deliver cohesive end-to-end experiences.
- Navigate a complex, matrixed organization to move initiatives from strategy through execution.
- Champion the practical application of AI, automation, and emerging capabilities to improve customer experiences, team effectiveness, decision-making, and speed to value.
- Incorporate customer, competitive, industry, technology, and channel insights into product and engagement decisions.
- Champion a test, learn, and scale approach that enables teams to rapidly validate ideas, learn from results, and scale solutions that demonstrate value.
- Lead and develop high-performing product and engagement teams, including product leaders, product owners, and communication strategists.
- Create clarity around priorities, outcomes, decision rights, and accountability, empowering teams to make informed decisions and execute with pace.
- Foster a culture of collaboration, innovation, accountability, and continuous improvement.
- Proven experience leading digital product, customer experience, and/or engagement strategy, preferably within healthcare or another complex customer-focused environment.
- Experience leading web, mobile, communications, and integrated omnichannel customer experiences.
- Demonstrated ability to translate business strategy and customer needs into product roadmaps, engagement strategies, and measurable outcomes.
- Strong strategic thinking combined with the ability to drive execution.
- Demonstrated ability to influence senior stakeholders and build alignment across cross-functional teams.
- Experience using product, customer, and engagement data to inform strategy and prioritization.
- Demonstrated ability to apply AI, emerging technologies, and evolving digital capabilities to improve customer experiences, ways of working, and business outcomes.
- Experience leading and developing product and/or engagement talent.
- Ability to operate effectively in a complex, highly matrixed organization.
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
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Find JobsRemote Executive Team Leader Service and Engagement Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software11
- Consulting & Professional Services4
- Insurance3
- Biotechnology & Pharmaceuticals3
- Healthcare & Medical Services2
What Employers Look For
The qualifications that appear most often in remote executive team leader service and engagement jobs.
- Two or more years of retail or service team leadership experience
- Proven ability to coach and develop frontline team members
- Experience managing guest escalations and service recovery situations
- Familiarity with scheduling tools and labor hour planning
- Strong working knowledge of inventory and in-store fulfillment processes
- High school diploma or equivalent required, bachelor's degree preferred
Tips for Your Remote Executive Team Leader Service and Engagement Job Search
Apply early to remote roles that fit
Migrate Mate lists remote executive team leader service and engagement openings from across the U.S. in one place. Search the current listings, find roles that match your experience and sector, and apply directly before postings fill.
Prove you lead distributed teams well
Remote employers want to see that you have managed geographically dispersed reports, resolved service issues asynchronously, and kept engagement metrics on track without in-person presence. Quantify those results specifically in your resume and cover letter.
Demonstrate strong async communication skills
Remote executive team leader service and engagement roles rely on clear written communication through tools like Slack, Teams, and project management platforms. Show you can align a team, deliver feedback, and escalate issues effectively in writing, not just in meetings.
Prepare for remote-focused interview questions
Expect interviewers to ask how you maintain team accountability, coach performance, and sustain service standards without physical oversight. Prepare specific examples of outcomes you achieved leading remote or hybrid teams, and be ready to describe your preferred async workflow.
Remote Executive Team Leader Service and Engagement Jobs: Frequently Asked Questions
How do I get a remote executive team leader service and engagement job?
Remote employers hiring executive team leader service and engagements screen heavily for self-direction, async communication skills, and the ability to coach and develop teams without in-person oversight. Demonstrating experience leading distributed or cross-functional teams gives you a clear edge. Highlight results you drove with minimal supervision, your comfort with digital collaboration tools, and any history managing remote direct reports or service metrics from a distance.
Which companies hire remote executive team leader service and engagements?
Companies hiring remote executive team leader service and engagements right now include IQVIA, Centene, and Veeva Systems, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first retailers, large distributed consumer organizations, and omnichannel brands that run service and engagement functions across geographically dispersed teams.
Can you get a remote executive team leader service and engagement job with no experience?
Yes, but remote entry-level openings in this role are limited because employers expect you to operate with less day-to-day supervision than an in-office counterpart. Remote-first consumer brands and growing e-commerce companies are most likely to take on candidates with limited experience. Showing strong written communication, demonstrated leadership in any setting, and familiarity with remote collaboration tools can open doors when direct experience is thin.
Do you need a degree for remote executive team leader service and engagement jobs?
Not always. Many remote employers weigh demonstrated leadership performance, service metrics ownership, and cross-functional team management results alongside or instead of a formal degree. Candidates who can show measurable improvements in customer satisfaction, team retention, or engagement scores often compete effectively without a four-year credential, particularly at remote-first or rapidly scaling consumer brands.
Which industries hire the most remote executive team leader service and engagements?
Most remote executive team leader service and engagement openings sit in Technology & Software, Consulting & Professional Services, and Insurance, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed leadership structures, making it practical to manage service and engagement functions without requiring executives to be on-site.
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Find roles that match your experience and apply in just a few clicks.
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