Remote Patient Account Manager Jobs
Remote patient account manager jobs are open across the U.S. at healthcare organizations, revenue cycle management firms, and distributed billing teams that have shifted to fully remote operations. Employers hiring remotely right now include Accendra Health, FMS, and MagicForce. See the openings below and apply to the ones that match your experience.
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About SHERLOQ Solutions
Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide.
Position Summary
This position will require team members to discuss patient responsibilities after insurance or straight self-pay balances, establish payment in full or monthly payment arrangements, obtain and verify insurance coverages and accurately provide general information on healthcare balances and notate accurate communications with patients and maintain HIPAA confidentiality while working accounts.
Essential Duties and Responsibilities
- Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
- Resolve customer issues and complaints concerning billing.
- Comply with HIPAA and State Consumer Protection Laws.
- Record accurate and detailed notes; update account status and consumer's information into the FACS computer system, fill out accurate dispute forms and update the client's system, if required.
- Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives.
Preferred Attributes
- Excellent verbal and written communication skills.
- Excellent interpersonal and negotiation skills.
- Excellent patients and stress management.
- Problem solving and critical thinking skills.
- Self-motivated and strong customer services skills.
- Ability to adapt to the needs of the organization and employees.
- Proficient with Microsoft Office Suite or related software.
Experience and Education
- High school graduate or equivalent required.
- One (1) year customer service or collections experience preferred.
Pay Range: $18+ per hour
Schedule: Monday- Friday
We value our employees and offer a comprehensive benefits package including medical insurance, 401(k), paid time off, paid holidays, tuition reimbursement, and additional supplemental benefits.
SHERLOQ is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status.
If you feel this is the right opportunity for you, we encourage you to apply. We look forward to meeting you!
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Who's Hiring


Top Industries Hiring
- Healthcare & Medical Services
- Hospitality & Tourism
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote patient account manager jobs.
- Two or more years of experience in medical billing, collections, or revenue cycle management
- Working knowledge of ICD-10 and CPT coding conventions
- Experience with electronic health record and practice management software
- Familiarity with Medicare, Medicaid, and commercial insurance billing guidelines
- Strong written and verbal communication skills for patient and payer contact
- High school diploma or equivalent required, associate or bachelor's degree preferred
Tips for Your Remote Patient Account Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote patient account manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings often fill faster than on-site ones, so acting early improves your chances.
Show your async communication skills upfront
Remote patient account managers handle insurance follow-up, denial appeals, and patient correspondence almost entirely through written channels. Your resume and cover letter should reflect that, citing specific examples of resolving billing issues through email or ticketing systems without back-and-forth escalation.
Highlight your EHR and billing platform experience
Remote employers can't watch you navigate their systems, so name every EHR, clearinghouse, and practice management tool you've used, such as Epic, Athenahealth, or Waystar. Specific platform fluency signals that you'll need less remote onboarding time.
Prepare for a remote-focused interview round
Many remote patient account manager interviews include a scenario question about handling a denied claim or a difficult patient billing call without a supervisor nearby. Prepare a clear walkthrough of how you investigate, document, and resolve issues independently using payer portals and internal tracking systems.
Remote Patient Account Manager Jobs: Frequently Asked Questions
How do I get a remote patient account manager job?
Target revenue cycle management companies, health insurance payers, and healthcare staffing firms that have built distributed billing teams, as these employers are most likely to hire patient account managers remotely. Remote hiring managers screen for self-directed follow-through, clear written communication, and proficiency with electronic health record systems like Epic or Cerner. Demonstrating that you can resolve complex billing issues independently, without in-office supervision, gives you a real edge.
Which companies hire remote patient account managers?
Companies hiring remote patient account managers right now include Accendra Health, FMS, and MagicForce, based on current remote listings on Migrate Mate as of November 2026. Remote-first revenue cycle firms, national health systems with distributed billing departments, and third-party medical billing companies are among the most consistent sources of remote openings in this role.
Can you get a remote patient account manager job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to handle billing disputes and insurance follow-up independently from day one. Third-party medical billing companies and smaller remote-first RCM firms are more open to entry-level candidates. Completed coursework in medical billing, familiarity with claim submission workflows, and any hands-on experience with patient-facing or insurance-related tasks can substitute for direct experience.
Do you need a degree for remote patient account manager jobs?
Not always. Remote employers in revenue cycle and medical billing weigh practical skills, including insurance verification, accounts receivable follow-up, and denial management, more heavily than a specific degree. A certificate in medical billing or coding, combined with demonstrated ability to work through claim issues independently, is often enough to qualify for remote openings at many healthcare organizations.
Which industries hire the most remote patient account managers?
Most remote patient account manager openings sit in Healthcare & Medical Services, Hospitality & Tourism, and Consulting & Professional Services, per current remote listings on Migrate Mate as of November 2026. These sectors rely heavily on distributed billing and collections teams because revenue cycle work is documentation-driven and does not require physical presence.
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