Remote Medical Assistant Jobs
Remote medical assistant jobs are open across telehealth platforms, digital health companies, and virtual care practices, with roles ranging from entry-level patient support positions to senior care coordination roles on distributed clinical teams. Employers hiring remote medical assistants right now include FalconTek, Summit Medical Consultants, and Optum. See the openings below and apply to the ones that match your experience.
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Showing 5 of 16+ Remote Medical Assistant jobs
Position Summary
The Medical Support Assistant (MSA) provides remote administrative and scheduling support to the Department of Veterans Affairs (VA), VISN 19 Office of Community Care. The MSA supports the care and treatment of Veterans by coordinating appointment scheduling, processing and tracking Community Care consults, reviewing and responding to electronic orders, maintaining patient information, and communicating with Veterans, VA staff, and community healthcare providers.
This role requires strong customer service, accuracy, professionalism, confidentiality, and the ability to independently manage a high-volume workload in a remote healthcare environment while meeting VA scheduling, quality, timeliness, and information-security requirements.
Location Assignment & Compensation
This position is 100% remote; however, employees must work within 50 miles of one of the authorized facilities below.
Locations/Base Wages:
- Fort Harrison, MT - $18.74/hr
- Cheyenne, WY - $18.45/hr
- Loveland, CO - $19.00/hr
- Aurora, CO - $24.34/hr
- Grand Junction, CO - $21.63/hr
- Muskogee, OK - $15.99/hr
- Tulsa, OK - $16.27/hr
- Oklahoma City, OK - $16.00/hr
- Salt Lake City, UT - $19.15/hr
- Sheridan, WY - $18.53/hr
Essential Duties & Responsibilities
- Serve as a designated MSA scheduler responsible for coordinating Veteran appointment scheduling in accordance with VA outpatient scheduling and consult-management requirements.
- Schedule, track, review, and coordinate patient appointments, including required pre-appointment and post-appointment contacts.
- Review, track, and respond to electronic orders and Community Care consults.
- Process Community Care consults through HealthShare Referral Manager (HSRM), Provider Profile Management System (PPMS), and other VA systems as required.
- Coordinate Veteran care with community providers when services are unavailable through the VA or cannot be supplied timely.
- Communicate with internal medical providers regarding VA Community Care requirements, rules, regulations, and appropriate processes.
- Validate and update patient demographics, including contact information, next of kin, emergency contacts, and insurance information.
- Process received health and administrative records for integration into CPRS and VistA.
- Screen and receive telephone calls courteously and timely; respond to inquiries regarding delivery of services and route calls appropriately.
- Use Microsoft Excel, Word, Outlook, and Teams daily and work in applicable VA systems such as VistA, CPRS, HSRM, RefDoc, EPSI, Cisco Call Center, CTM, PPMS, ICB, and ISS/VSE scheduling applications.
- Work collaboratively with Lead MSAs, schedulers, clinical personnel, and administrative teams to maintain efficient workflow and timely patient communications.
- Notify the appropriate supervisor or Lead MSA when automated systems are unavailable or not functioning as required.
- Provide high-quality customer service to Veterans, families, VA staff, contractors, physicians, fellows, residents, and community providers.
- Protect sensitive Veteran and VA information in accordance with HIPAA, privacy, confidentiality, and information-security requirements.
- Meet VA productivity, workload, timeliness, scheduling, quality, and performance standards; perform other duties as assigned.
Minimum Qualifications
- Must be a resident of the United States of America.
- High school diploma or GED equivalent.
- Oral and written proficiency in English.
- Basic computer skills.
- Ability to type at least 50 words per minute.
- Basic knowledge of medical terminology.
- Minimum six months of customer service experience.
- Ability to perform assigned duties without health or physical restrictions that interfere with required responsibilities.
- Strong communication, telephone, customer-service, organizational, and data-entry skills.
- Ability to work independently in a remote environment while maintaining productivity, accuracy, and confidentiality.
Security & Background Requirements
Selected personnel must successfully complete VA personnel security and credentialing requirements. The position is designated Low Risk and requires a NACI-level background investigation. Personnel requiring access to VA computer systems must receive a favorable VA adjudication and may be required to complete fingerprinting and obtain a Personal Identity Verification (PIV) credential.
Required Training
Selected MSAs must complete all VA-required onboarding, privacy, information security, HIPAA, compliance, and scheduling training. Training may include VA Appointment Scheduling, VHA Scheduler, Consult Toolbox, VA Video Connect, Insurance Information Buffer, Privacy and Information Security Awareness, HIPAA, CPRS orientation, Referral Coordination Team/Consult Toolbox, and additional courses assigned for the work area. Scheduling training provided by the Government may require up to two weeks.
Work Schedule & Remote Requirements
Regular business hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., excluding federal holidays. Employees will work an eight-hour shift within these hours, with schedules coordinated with the Government. Routine travel is not authorized; limited travel to the nearest appropriate VA facility may be required for fingerprinting, PIV pickup, or receipt of Government IT equipment.
.
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you within 50 miles of one of the listed locations?
- Do you have a REAL ID (w/ star) or a valid US Passport? If so, which one?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service/Call Center, Receptionist or Front-desk: 1 year (Required)
Work Location: Remote
Position Summary
The Medical Support Assistant (MSA) provides remote administrative and scheduling support to the Department of Veterans Affairs (VA), VISN 19 Office of Community Care. The MSA supports the care and treatment of Veterans by coordinating appointment scheduling, processing and tracking Community Care consults, reviewing and responding to electronic orders, maintaining patient information, and communicating with Veterans, VA staff, and community healthcare providers.
This role requires strong customer service, accuracy, professionalism, confidentiality, and the ability to independently manage a high-volume workload in a remote healthcare environment while meeting VA scheduling, quality, timeliness, and information-security requirements.
Location Assignment & Compensation
This position is 100% remote; however, employees must work within 50 miles of one of the authorized facilities below.
Locations/Base Wages:
- Fort Harrison, MT - $18.74/hr
- Cheyenne, WY - $18.45/hr
- Loveland, CO - $19.00/hr
- Aurora, CO - $24.34/hr
- Grand Junction, CO - $21.63/hr
- Muskogee, OK - $15.99/hr
- Tulsa, OK - $16.27/hr
- Oklahoma City, OK - $16.00/hr
- Salt Lake City, UT - $19.15/hr
- Sheridan, WY - $18.53/hr
Essential Duties & Responsibilities
- Serve as a designated MSA scheduler responsible for coordinating Veteran appointment scheduling in accordance with VA outpatient scheduling and consult-management requirements.
- Schedule, track, review, and coordinate patient appointments, including required pre-appointment and post-appointment contacts.
- Review, track, and respond to electronic orders and Community Care consults.
- Process Community Care consults through HealthShare Referral Manager (HSRM), Provider Profile Management System (PPMS), and other VA systems as required.
- Coordinate Veteran care with community providers when services are unavailable through the VA or cannot be supplied timely.
- Communicate with internal medical providers regarding VA Community Care requirements, rules, regulations, and appropriate processes.
- Validate and update patient demographics, including contact information, next of kin, emergency contacts, and insurance information.
- Process received health and administrative records for integration into CPRS and VistA.
- Screen and receive telephone calls courteously and timely; respond to inquiries regarding delivery of services and route calls appropriately.
- Use Microsoft Excel, Word, Outlook, and Teams daily and work in applicable VA systems such as VistA, CPRS, HSRM, RefDoc, EPSI, Cisco Call Center, CTM, PPMS, ICB, and ISS/VSE scheduling applications.
- Work collaboratively with Lead MSAs, schedulers, clinical personnel, and administrative teams to maintain efficient workflow and timely patient communications.
- Notify the appropriate supervisor or Lead MSA when automated systems are unavailable or not functioning as required.
- Provide high-quality customer service to Veterans, families, VA staff, contractors, physicians, fellows, residents, and community providers.
- Protect sensitive Veteran and VA information in accordance with HIPAA, privacy, confidentiality, and information-security requirements.
- Meet VA productivity, workload, timeliness, scheduling, quality, and performance standards; perform other duties as assigned.
Minimum Qualifications
- Must be a resident of the United States of America.
- High school diploma or GED equivalent.
- Oral and written proficiency in English.
- Basic computer skills.
- Ability to type at least 50 words per minute.
- Basic knowledge of medical terminology.
- Minimum six months of customer service experience.
- Ability to perform assigned duties without health or physical restrictions that interfere with required responsibilities.
- Strong communication, telephone, customer-service, organizational, and data-entry skills.
- Ability to work independently in a remote environment while maintaining productivity, accuracy, and confidentiality.
Security & Background Requirements
Selected personnel must successfully complete VA personnel security and credentialing requirements. The position is designated Low Risk and requires a NACI-level background investigation. Personnel requiring access to VA computer systems must receive a favorable VA adjudication and may be required to complete fingerprinting and obtain a Personal Identity Verification (PIV) credential.
Required Training
Selected MSAs must complete all VA-required onboarding, privacy, information security, HIPAA, compliance, and scheduling training. Training may include VA Appointment Scheduling, VHA Scheduler, Consult Toolbox, VA Video Connect, Insurance Information Buffer, Privacy and Information Security Awareness, HIPAA, CPRS orientation, Referral Coordination Team/Consult Toolbox, and additional courses assigned for the work area. Scheduling training provided by the Government may require up to two weeks.
Work Schedule & Remote Requirements
Regular business hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., excluding federal holidays. Employees will work an eight-hour shift within these hours, with schedules coordinated with the Government. Routine travel is not authorized; limited travel to the nearest appropriate VA facility may be required for fingerprinting, PIV pickup, or receipt of Government IT equipment.
.
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you within 50 miles of one of the listed locations?
- Do you have a REAL ID (w/ star) or a valid US Passport? If so, which one?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service/Call Center, Receptionist or Front-desk: 1 year (Required)
Work Location: Remote
See All 16 Remote Medical Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Medical Assistant JobsRemote Medical Assistant Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote medical assistant jobs.
- Active CMA, RMA, or CCMA certification from an accredited program
- Proficiency with an electronic health record system such as Epic or Athenahealth
- Demonstrated clinical skills including phlebotomy, injections, and vital signs
- High school diploma or GED plus completion of an accredited medical assistant program
- Current CPR and Basic Life Support certification
- One or more years of clinical or ambulatory care experience in a patient-facing role
Tips for Your Remote Medical Assistant Job Search
Apply early to remote roles that fit
Migrate Mate lists remote medical assistant openings from across the U.S. in one place, so you can find roles that match your skills and apply directly. Remote positions at telehealth companies fill fast, so applying within the first few days of a posting going live improves your chances.
Highlight your EHR platform experience
Remote medical assistant employers screen for specific platforms like Athenahealth, Epic, or eClinicalWorks before they review anything else. Name every EHR you have worked in, the workflows you handled, and whether you supported virtual or in-person visits so hiring managers can match you to their tech stack immediately.
Demonstrate async communication skills upfront
Remote clinical teams rely on written handoffs, secure messaging, and detailed documentation because real-time in-person check-ins are not available. Write your resume bullet points in full, precise sentences, respond promptly to recruiter emails, and reference specific documentation or patient communication tasks you have owned independently.
Set up a distraction-free remote workspace before interviewing
Telehealth employers evaluate your remote setup during video interviews because patient-facing virtual roles require a professional, quiet, and HIPAA-aware environment. Show a clean background, use a wired internet connection if possible, and be ready to describe how you handle patient privacy at home.
Remote Medical Assistant Jobs: Frequently Asked Questions
How do I get a remote medical assistant job?
Target telehealth companies, virtual primary care practices, and digital health startups, since those employers build their clinical support teams entirely remotely. Remote hiring managers screen for async written communication skills, the ability to manage patient workflows without in-person supervision, and familiarity with electronic health record platforms. Showing comfort with video visit support and remote patient triage documentation gives candidates a real edge over applicants with only in-clinic experience.
Which companies hire remote medical assistants?
Employers currently hiring remote medical assistants include FalconTek, Summit Medical Consultants, and Optum, per current remote listings on Migrate Mate as of August 2026. Remote medical assistant roles are most common at telehealth providers, distributed virtual care organizations, and digital health companies that staff their clinical teams across multiple time zones.
Can you get a remote medical assistant job with no experience?
Yes, but remote entry-level medical assistant roles are harder to land because employers expect you to work independently from day one without on-site supervision. Telehealth startups and virtual administrative support companies are more likely to consider entry-level candidates. Completing a recognized medical assistant certificate program, showing proficiency in EHR platforms, and demonstrating strong written communication skills can open doors when direct clinical experience is limited.
Do you need a degree for remote medical assistant jobs?
Not always. Remote employers typically weigh a certified medical assistant credential, hands-on clinical or virtual patient support experience, and demonstrated EHR skills more heavily than a four-year degree. Candidates who can show they have managed patient intake, documentation, or care coordination in a remote or hybrid setting often move forward without a formal degree beyond a diploma or certificate program.
Which industries hire the most remote medical assistants?
Remote medical assistant roles concentrate in Healthcare & Medical Services, based on current remote listings on Migrate Mate as of August 2026. Those sectors hire medical assistants remotely because their clinical and administrative workflows are built around distributed teams serving patients across multiple regions from centralized virtual support hubs.
See All 16 Remote Medical Assistant Jobs
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