Remote Solution Manager Jobs
Remote solution manager jobs are open across technology, enterprise software, and professional services sectors, at remote-first companies and distributed teams scaling their client-facing and implementation functions. Employers hiring remotely right now include Canonical USA, Huron Consulting, and Imubit, with openings from associate to senior levels. Scan the live roles below and apply to whichever ones fit.
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About GenScript
Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.
Job Scope:
The Technical Solution Manager provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Solution Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management.
This position is fully remote, with occasional travel. This role can reside anywhere in the United States. The estimated salary range is $80,000 - $85,000 based on experience level.
Key Responsibilities:
- Provide primary business, technical and product/service advice to customers, include providing effective solutions to customer's project inquiries and generating price quotes for project design
- Analyze customers' needs, resolve customers' troubleshooting and/or complaints with a technical issue and advise them of additional services and product solutions when necessary
- Identify potential areas of concern for customers. Make recommendations based on recognizing customers' current and future needs during continued business relationship
- Maintain close communication with customers as well as facilitate communication with technical support when necessary
- Collaborate with internal teams/departments to achieve sustainable growth
- Organize and provide training for internal sales and external distributors by delivering presentations or/and demos
Qualifications:
- The ideal candidate holds a PhD in a relevant life science discipline, such as cell biology, immunology, molecular biology and peptide therapeutics or those with a Master of Science degree with relevant industry experience will be considered.
- Exceptional verbal and written communication and presentation skills
- Must be customer-centered and proactive/action-oriented
- Excellent analytical skills & problem solving skills, able to grasp new concepts quickly
- Strong organization skills with great attention to detail
- Enjoy working in a fast-paced and team-oriented environment
#LI-EB1
#GS
Benefits:
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
About GenScript
Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.
Job Scope:
The Technical Solution Manager provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Solution Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management.
This position is fully remote, with occasional travel. This role can reside anywhere in the United States. The estimated salary range is $80,000 - $85,000 based on experience level.
Key Responsibilities:
- Provide primary business, technical and product/service advice to customers, include providing effective solutions to customer's project inquiries and generating price quotes for project design
- Analyze customers' needs, resolve customers' troubleshooting and/or complaints with a technical issue and advise them of additional services and product solutions when necessary
- Identify potential areas of concern for customers. Make recommendations based on recognizing customers' current and future needs during continued business relationship
- Maintain close communication with customers as well as facilitate communication with technical support when necessary
- Collaborate with internal teams/departments to achieve sustainable growth
- Organize and provide training for internal sales and external distributors by delivering presentations or/and demos
Qualifications:
- The ideal candidate holds a PhD in a relevant life science discipline, such as cell biology, immunology, molecular biology and peptide therapeutics or those with a Master of Science degree with relevant industry experience will be considered.
- Exceptional verbal and written communication and presentation skills
- Must be customer-centered and proactive/action-oriented
- Excellent analytical skills & problem solving skills, able to grasp new concepts quickly
- Strong organization skills with great attention to detail
- Enjoy working in a fast-paced and team-oriented environment
#LI-EB1
#GS
Benefits:
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
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Find Remote Solution Manager JobsRemote Solution Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Manufacturing
- Agriculture & Farming
- Electronics & Hardware
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote solution manager jobs.
- 3 to 7 years of experience in solution consulting, pre-sales, or technical account management
- Demonstrated ability to map business requirements to software or service capabilities
- Experience delivering product demos, proof-of-concept engagements, or solution presentations to enterprise buyers
- Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Bachelor's degree in business, information systems, computer science, or a related field
- Relevant certifications such as AWS, Salesforce, or ITIL are commonly preferred
Tips for Your Remote Solution Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote solution manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through general listings that mix in on-site positions.
Reframe your resume around async delivery
Remote employers want to see that you have driven solution design and client outcomes without relying on in-person presence. Highlight work you completed over video calls, written documentation, and digital collaboration tools like Confluence, Slack, or JIRA.
Target remote-first companies in your sector
Companies built around distributed teams already have the workflows and management practices for remote solution managers. Look for organizations that list remote-first in their about pages or job postings, as they hire and onboard remote solution managers more effectively than hybrid-first firms.
Prepare for remote-specific interview formats
Remote solution manager interviews often include async components, such as written case responses or recorded solution presentations, before you reach live rounds. Practice presenting a solution narrative clearly on video, and have a clean, professional setup ready before your first screen.
Remote Solution Manager Jobs: Frequently Asked Questions
How do I get a remote solution manager job?
Target companies with distributed sales engineering, customer success, or implementation teams, as these organizations are built to manage solution managers without an office. Remote employers screen heavily for written communication, the ability to run client discovery calls and solution presentations over video, and self-directed project management. Candidates who can show they have closed or delivered solutions without in-person contact consistently get further in remote hiring processes.
Which companies hire remote solution managers?
Employers currently hiring remote solution managers include Canonical USA, Huron Consulting, and Imubit, per current remote listings on Migrate Mate as of August 2026. Remote-first software companies, enterprise SaaS vendors, and professional services firms with distributed delivery teams make up the majority of remote solution manager openings.
Can you get a remote solution manager job with no experience?
Yes, but remote entry-level solution manager roles are harder to land because you need to work independently from day one with minimal in-person coaching. Smaller SaaS companies and startups with distributed teams are more open to early-career candidates. Showing hands-on product knowledge, a history of client-facing communication, or a portfolio of solution design work can open the door when direct experience is limited.
Do you need a degree for remote solution manager jobs?
Not always. Remote employers weigh demonstrable solution design skills, familiarity with CRM and implementation tools, and a clear record of working through complex client problems over formal credentials. A degree in business, engineering, or a related field helps at larger enterprises, but many remote-first companies prioritize what you can show over what you studied.
Which industries hire the most remote solution managers?
Remote solution manager roles concentrate in Technology & Software, Manufacturing, and Agriculture & Farming, based on current remote listings on Migrate Mate as of August 2026. These sectors hire solution managers remotely because their products and client engagements are delivered digitally, making distributed delivery teams the standard operating model.
See All 35 Remote Solution Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Solution Manager Jobs