Remote Support Coordinator Jobs
Remote support coordinator jobs are actively hiring across the U.S., with remote-first firms and distributed teams bringing on coordinators in healthcare, software, and social services. Employers hiring remotely right now include DrHouse, 2nd Family, and Canon. Find a role that fits below and apply directly.
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Jim Thompson is an internationally recognized luxury textile and home furnishings brand, known for exceptional craftsmanship and innovative design. Headquartered in Bangkok, Thailand, our North American corporate office is in West Midtown Atlanta.
Overview
Jim Thompson America is seeking a highly organized, detail-oriented professional to support our contract and hospitality business. The ideal candidate brings experience in interior design, textiles, luxury furnishings, or project coordination, along with advanced Excel skills and a commitment to exceptional customer service.
This role requires strong communication and problem-solving skills, plus the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Support design and procurement firms and sales representatives with product information, pricing, availability, project coordination, and product substitutions based on client needs.
- Coordinate custom textile and wall covering projects, including specifications, sampling, pricing, and production timelines.
- Manage quotations, purchase orders, order processing, and project tracking through delivery.
- Maintain accurate Excel reports tracking orders and project deadlines.
- Proactively address client needs and challenges, ensuring timely solutions and an exceptional customer experience.
- Coordinate sample requests, sales reporting, and related administrative support.
Required Qualifications
- Advanced Microsoft Excel proficiency, including formulas, pivot tables, and reporting.
- Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.
- Strong written and verbal communication skills.
- Experience in sales support, purchasing, customer service, or project coordination.
- Resourceful, self-motivated, and solutions-oriented with the ability to work independently and collaboratively.
Preferred Qualifications
- Experience in contract, hospitality, interior design, textiles, or luxury furnishings.
- Knowledge of procurement processes, purchasing, and commercial project coordination.
- Familiarity with textiles, wall coverings, product specifications, or custom product development.
- Experience working with designers, hospitality procurement firms, or contract sales teams.
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k) 3% Match
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Work Location: In person
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Find JobsRemote Support Coordinator Job Market
Who's Hiring
- DrHouse14D
- 2nd Family5
- Canon1
- OnTrac1
- 1nHealth1
What Employers Look For
The qualifications that appear most often in remote support coordinator jobs.
- Bachelor's degree in social work, psychology, human services, or a related field
- Experience with case management software and electronic health records
- Knowledge of Medicaid waiver programs, community resources, or disability services
- Strong documentation skills and ability to maintain accurate client records
- CPR certification and state-required background clearance
- Ability to manage a caseload of multiple clients and coordinate with multidisciplinary teams
Tips for Your Remote Support Coordinator Job Search
Apply early to remote roles that fit
Migrate Mate lists remote support coordinator openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote roles close fast, so checking current listings regularly and applying as soon as a fit appears gives you a real advantage.
Show your async communication skills upfront
Remote support coordinator employers screen for written clarity before anything else. Use your resume summary and cover letter to show how you document client needs, hand off cases in writing, and keep distributed teams informed without needing real-time check-ins.
Highlight remote-ready tools in your resume
Name the platforms you have used: case management systems like Salesforce, Apricot, or Therap, communication tools like Slack or Microsoft Teams, and documentation tools like Google Workspace. Listing these specifically signals you can contribute on a distributed team from day one.
Prepare for a remote-first interview format
Remote employers often run multi-stage async interviews, including written scenario responses or recorded video answers before a live call. Practice describing a time you managed a complex caseload or resolved a client issue without in-person access, using specific details and outcomes.
Remote Support Coordinator Jobs: Frequently Asked Questions
How do I get a remote support coordinator job?
Remote support coordinator roles go to candidates who can demonstrate self-direction and clear written communication from day one. Remote employers screen heavily for async skills, the ability to manage caseloads or client needs without in-person oversight, and familiarity with tools like Slack, Zendesk, or case management platforms. A portfolio of documented client outcomes or a sample care plan gives you a concrete edge over candidates who list responsibilities without results.
Which companies hire remote support coordinators?
Companies hiring remote support coordinators right now include DrHouse, 2nd Family, and Canon, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms, healthcare tech companies, and distributed nonprofits account for a large share of these openings, with demand especially strong in behavioral health, disability services, and customer success.
Can you get a remote support coordinator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage workflows independently without in-person guidance early on. Healthcare tech startups and remote nonprofits are the most likely to hire entry-level candidates. Showing completed coursework in social work or human services, volunteer coordination experience, and comfort with remote tools like Google Workspace or Zoom opens the door even without formal job history.
Do you need a degree for remote support coordinator jobs?
Not always. Many remote employers weigh demonstrated case coordination skills, familiarity with care management software, and verifiable client outcomes alongside or instead of a degree. A background in community health, social work, or customer support, combined with strong written communication skills, can carry significant weight, particularly at remote-first companies and health tech firms where practical results matter more than credentials.
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