Residential Service Coordinator Jobs
Residential Service Coordinator jobs are open across senior living, behavioral health, nonprofit housing, and property management, from entry-level to senior and program-director roles, with specializations in case management, resident relations, and community outreach. Scan the live roles below and apply to whichever ones fit.
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Under the supervision of the Assistant Director of Housing Operations, the Coordinator of Residential Operations supports the mission of Residential Life through maintaining housing systems, building applications, updating the housing portal and Residential Life website, and coordinating billing and assignments for the academic year, summer housing, and conferences. The coordinator also supports residence hall operations, including openings, closings, room selection, and room assignments.
Essential Functions:
Housing
- Assist with the implementation of a continuous housing program by building applications within the housing portal, assisting with billing and room configurations and creating terms and sessions within the housing software.
- Reconcile student billing accounts, perform data entry, and create advanced reports for key stakeholders in StarRez.
- Aid in the maintenance of housing processes such as withdrawals, room changes requests, appeals, and visitor registration.
- Assist with financial planning and budget creation for the fiscal year.
Software Support
- Serve as a main steward of StarRez Housing Software, including troubleshooting issues or concerns and training staff.
- Learn and utilize the various technologies and programs used to manage housing and student data appropriately and efficiently and provide input in resolving technical issues that arise with all software used by the department.
- Contribute to establishing a workflow to address future improvements to current systems.
- Support and implement system changes related to housing and operations.
- Report on statistical data as needed by the department and develop and process reports as assigned.
Additional Responsibilities
- Provide information to students, parents and/or other departments within the College on established policies and procedures related to housing operations and occupancy.
- Communicate effectively with parents and other departments within the college.
- Work collaboratively with operations colleagues and staff throughout the department to ensure effective implementation of policies and procedures.
- Aid in the maintenance and updating of the Residential Life Webpages.
- Serve on departmental committees and participate in special initiatives and projects.
- Participate in departmental training and development opportunities.
- Seek professional growth and development and maintain awareness of critical issues and trends within housing operations.
- Other duties as assigned.
Additional Information
- The Coordinator of Residential Operations will keep regular office hours. Evening and weekend commitments will be required to fulfill duties of the position from time to time.
- This position is considered an essential personnel position for the department, and as such, The Coordinator of Residential Operations may be required to report to work/remain at work even if classes are canceled, and/or the campus is working on limited operations in an emergency.
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.
Job Requirements:
Minimum Qualifications:
- Bachelor's degree required.
- 2-4 years of experience working in residence life or related student affairs areas at the paraprofessional or professional level.
- Proficient in Microsoft Word, PowerPoint, Excel, and Outlook and have knowledge of both Windows and Mac operating systems.
Preferred Qualifications:
- Master's degree in Education, Student Affairs, or related field preferred.
- Prior experience in data management and software maintenance.
Knowledge, Skills, & Abilities:
- Knowledge of StarRez Housing Software or the ability to quickly and independently learn new software.
- Excellent project management skills and the ability to work independently, adhere to strict timelines, propose and implement effective alternative solutions for difficult issues.
- Ability to work with a diverse and creative student population and a commitment to those values.
- Customer service oriented, imaginative and resourceful, and must be able to work independently and as part of a closely-knit team.
- Effective written and verbal communication skills and communicate effectively with a range of stakeholders.
Additional Information:
Please note all offers of employment are contingent upon successful completion of the background check process.
Salary
Salary: $70,000 - $80,000 per year; commensurate with experience and qualifications.
Staff in Residential Life are employees of the FIT Student Housing Corporation, a 501(c)(3) entity. Compensation and benefits are determined through the Housing Corporation governance process and are subject to change as such.
Work Schedule
Days/Hours: M-F, 9am-5pm with occasional evenings/weekends, in person; work schedule subject to change based on needs of the department.
Benefits
The Fashion Institute of Technology (FIT) provides comprehensive employee benefit programs designed to help keep our faculty and staff and their families healthy, safe, happy, and productive. Our programs also include a variety of components to help our employees improve the quality and balance of their work and family lives, and to help them prepare for their futures.
- Retirement Plans
- Health Care Plan and Dental Plan
- Employee Assistance Program
- Flexible Spending Account
- Commuter Benefit Plan
- FIT Tuition Exemption Program
- Paid Time Off (Vacation, Personal, Sick and Holidays)
- 4-day Summer Workweek
- Qualifying Employer for the Public Service Loan Forgiveness (PSLF) Program
For a full list of FIT benefits, visit our benefits webpage.
Pay Equity by State Employers
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
Visa Sponsorship
This position is not eligible for visa sponsorship by the Fashion Institute of Technology.
Equal Employment Opportunity (EEO) Statement
FIT is firmly committed to creating an environment that will attract and retain people from a range of backgrounds. FIT is firmly committed to creating a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability. The FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether on the basis of race, color, creed, age, national origin, immigration or citizenship status, gender, sexual orientation, disability, marital status, partnership status, caregiver status, sexual and reproductive health decisions, uniformed service, height, weight, any lawful source of income, status as a victim of domestic violence or as a victim of sex offenses or stalking, whether children are, may be or would be residing with a person or conviction or arrest record, or any other characteristic protected by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from veterans and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Chief Equal Employment Opportunity Officer/Title IX Coordinator, 212.217.3360.
Annual Security Report
The safety and well-being of FIT's students, faculty, staff, and visitors is of paramount importance. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, FIT publishes an annual report containing crime statistics and statements of security policy, accessible here: Safety Statistics. A paper copy of the report will be provided upon request by contacting Public Safety's administrative office number at (212) 217-4999.
Physical Requirements and Work Environment
The working conditions for this position will be primarily in an office space. The physical requirement for this position will require constant sitting, occasional standing, occasional bending, occasional walking, and occasionally lifting 10 lbs. or less.
Under the supervision of the Assistant Director of Housing Operations, the Coordinator of Residential Operations supports the mission of Residential Life through maintaining housing systems, building applications, updating the housing portal and Residential Life website, and coordinating billing and assignments for the academic year, summer housing, and conferences. The coordinator also supports residence hall operations, including openings, closings, room selection, and room assignments.
Essential Functions:
Housing
- Assist with the implementation of a continuous housing program by building applications within the housing portal, assisting with billing and room configurations and creating terms and sessions within the housing software.
- Reconcile student billing accounts, perform data entry, and create advanced reports for key stakeholders in StarRez.
- Aid in the maintenance of housing processes such as withdrawals, room changes requests, appeals, and visitor registration.
- Assist with financial planning and budget creation for the fiscal year.
Software Support
- Serve as a main steward of StarRez Housing Software, including troubleshooting issues or concerns and training staff.
- Learn and utilize the various technologies and programs used to manage housing and student data appropriately and efficiently and provide input in resolving technical issues that arise with all software used by the department.
- Contribute to establishing a workflow to address future improvements to current systems.
- Support and implement system changes related to housing and operations.
- Report on statistical data as needed by the department and develop and process reports as assigned.
Additional Responsibilities
- Provide information to students, parents and/or other departments within the College on established policies and procedures related to housing operations and occupancy.
- Communicate effectively with parents and other departments within the college.
- Work collaboratively with operations colleagues and staff throughout the department to ensure effective implementation of policies and procedures.
- Aid in the maintenance and updating of the Residential Life Webpages.
- Serve on departmental committees and participate in special initiatives and projects.
- Participate in departmental training and development opportunities.
- Seek professional growth and development and maintain awareness of critical issues and trends within housing operations.
- Other duties as assigned.
Additional Information
- The Coordinator of Residential Operations will keep regular office hours. Evening and weekend commitments will be required to fulfill duties of the position from time to time.
- This position is considered an essential personnel position for the department, and as such, The Coordinator of Residential Operations may be required to report to work/remain at work even if classes are canceled, and/or the campus is working on limited operations in an emergency.
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.
Job Requirements:
Minimum Qualifications:
- Bachelor's degree required.
- 2-4 years of experience working in residence life or related student affairs areas at the paraprofessional or professional level.
- Proficient in Microsoft Word, PowerPoint, Excel, and Outlook and have knowledge of both Windows and Mac operating systems.
Preferred Qualifications:
- Master's degree in Education, Student Affairs, or related field preferred.
- Prior experience in data management and software maintenance.
Knowledge, Skills, & Abilities:
- Knowledge of StarRez Housing Software or the ability to quickly and independently learn new software.
- Excellent project management skills and the ability to work independently, adhere to strict timelines, propose and implement effective alternative solutions for difficult issues.
- Ability to work with a diverse and creative student population and a commitment to those values.
- Customer service oriented, imaginative and resourceful, and must be able to work independently and as part of a closely-knit team.
- Effective written and verbal communication skills and communicate effectively with a range of stakeholders.
Additional Information:
Please note all offers of employment are contingent upon successful completion of the background check process.
Salary
Salary: $70,000 - $80,000 per year; commensurate with experience and qualifications.
Staff in Residential Life are employees of the FIT Student Housing Corporation, a 501(c)(3) entity. Compensation and benefits are determined through the Housing Corporation governance process and are subject to change as such.
Work Schedule
Days/Hours: M-F, 9am-5pm with occasional evenings/weekends, in person; work schedule subject to change based on needs of the department.
Benefits
The Fashion Institute of Technology (FIT) provides comprehensive employee benefit programs designed to help keep our faculty and staff and their families healthy, safe, happy, and productive. Our programs also include a variety of components to help our employees improve the quality and balance of their work and family lives, and to help them prepare for their futures.
- Retirement Plans
- Health Care Plan and Dental Plan
- Employee Assistance Program
- Flexible Spending Account
- Commuter Benefit Plan
- FIT Tuition Exemption Program
- Paid Time Off (Vacation, Personal, Sick and Holidays)
- 4-day Summer Workweek
- Qualifying Employer for the Public Service Loan Forgiveness (PSLF) Program
For a full list of FIT benefits, visit our benefits webpage.
Pay Equity by State Employers
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
Visa Sponsorship
This position is not eligible for visa sponsorship by the Fashion Institute of Technology.
Equal Employment Opportunity (EEO) Statement
FIT is firmly committed to creating an environment that will attract and retain people from a range of backgrounds. FIT is firmly committed to creating a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability. The FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether on the basis of race, color, creed, age, national origin, immigration or citizenship status, gender, sexual orientation, disability, marital status, partnership status, caregiver status, sexual and reproductive health decisions, uniformed service, height, weight, any lawful source of income, status as a victim of domestic violence or as a victim of sex offenses or stalking, whether children are, may be or would be residing with a person or conviction or arrest record, or any other characteristic protected by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from veterans and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Chief Equal Employment Opportunity Officer/Title IX Coordinator, 212.217.3360.
Annual Security Report
The safety and well-being of FIT's students, faculty, staff, and visitors is of paramount importance. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, FIT publishes an annual report containing crime statistics and statements of security policy, accessible here: Safety Statistics. A paper copy of the report will be provided upon request by contacting Public Safety's administrative office number at (212) 217-4999.
Physical Requirements and Work Environment
The working conditions for this position will be primarily in an office space. The physical requirement for this position will require constant sitting, occasional standing, occasional bending, occasional walking, and occasionally lifting 10 lbs. or less.
Residential Service Coordinator Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Education
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in residential service coordinator jobs.
- Bachelor's degree in social work, human services, psychology, or a related field
- Experience conducting resident assessments and developing individualized service plans
- Proficiency with case management software and electronic health record systems
- Knowledge of community resources, benefits programs, and social service referral networks
- Strong verbal and written communication skills for coordinating with families and outside agencies
- Current or eligible state licensure in social work preferred for clinical settings
Tips for Your Residential Service Coordinator Job Search
Tailor your resume for care coordination
Highlight direct experience coordinating services between residents, families, and outside agencies. Recruiters for this role scan for intake assessments, care plan documentation, and community referral networks, so list those explicitly rather than burying them under general administrative duties.
Certify in a recognized coordination credential
Many employers prefer candidates with a Certified Case Manager credential or a Social Work license, even at entry level. If you're still building credentials, completing a certificate program in human services or gerontology meaningfully strengthens your application against candidates with similar experience.
Apply early to roles that fit
Migrate Mate lists residential service coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by resident population served
Job titles vary widely: some postings say housing coordinator, others say resident services specialist. When searching, also filter by population keywords like seniors, adults with disabilities, or transitional housing to surface openings that match your actual experience.
Prepare scenario answers about difficult residents
Interviewers almost always ask how you handle a resident in crisis or a family dispute. Prepare two or three specific examples using the situation, your action, and the outcome, pulled from real cases where you de-escalated tension or arranged emergency support services.
Negotiate for professional development in your offer
Base pay in nonprofit and senior living settings can be narrow, but many employers will fund continuing education, conference attendance, or licensure exam fees if you ask during negotiation. Identify which credentials your next employer values and request support for them before you accept.
Residential Service Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most residential service coordinators?
The companies hiring the most residential service coordinators right now include Sheppard Pratt, Dungarvin, and Volunteers of America Mid-States, with the largest share of openings in California, Maryland, and New York, based on current listings on Migrate Mate as of November 2026. Senior living operators, affordable housing nonprofits, and regional behavioral health agencies consistently post the highest volume of openings.
How many residential service coordinator jobs are remote?
About 29% of residential service coordinator openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most roles in this field. Administrative and care-coordination functions tied to scattered-site housing programs or virtual case management tend to offer the most flexibility compared to on-site community or senior living positions.
How do you become a residential service coordinator?
Start by earning a bachelor's degree in social work, psychology, human services, or a closely related field, since most employers require at least that level of education. Gain direct experience through internships or entry-level roles in senior living, housing nonprofits, or community mental health agencies. Building familiarity with case management software and community referral systems makes you a stronger candidate before applying to coordinator positions.
Can you get hired as a residential service coordinator with little experience?
Yes, some employers hire candidates with limited direct experience if you've completed relevant coursework, volunteer work, or an internship in a human services or housing setting. Highlighting transferable skills like resident advocacy, documentation, and working with vulnerable populations helps bridge the gap. Smaller nonprofit housing organizations and affordable housing programs often provide more entry-level pathways than large senior living corporations.
What does the residential service coordinator interview process look like?
Most employers conduct a phone screen followed by one or two in-person or video interviews. Expect scenario-based questions about handling resident crises, navigating family conflicts, and coordinating with outside agencies under time pressure. Some organizations include a panel interview with a program director and a social work supervisor, and larger employers may ask you to complete a written case study or service plan exercise.
Where can I find and apply to residential service coordinator jobs?
You can find and apply to residential service coordinator jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your experience and specialty, then apply directly to each listing that fits your background and location preferences.
See All 112+ Residential Service Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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