Restaurant Operations Management Jobs in Scottsdale, AZ

Job description:

We are looking for rock star Restaurant Managers to start ASAP!

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers, and balance seating capacity. Back-of-the-house management experience is essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality
• Appraise staff performance and provide feedback to improve productivity
• Control and monitor purchasing
• Estimate future needs for goods, kitchen utensils, and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Promote the brand in the local community through word-of-mouth and restaurant events
• Hire and train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Ability to lift 25-50 pounds is required
• Available to work morning/daytime and weekends

Skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role (at least 2 years)
• Proven customer service experience as a manager
• Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivation, and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person