Mid Level Retail Operations Manager Jobs
Mid level retail operations manager jobs go to professionals ready to own store or regional processes end to end, mentor junior staff, and drive day-to-day decisions with limited oversight. Openings run predominantly on-site across Retail, Consumer Goods, and Energy, with employers like PetSmart, Sodexo, and Suburban Propane hiring at this level now.
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About the job
This role puts you at the center of retail operations, where your ability to lead teams, manage priorities, and drive customer satisfaction will be key to success. You’ll play a hands-on role in shaping both team performance and customer experience.
Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.
Pay Range: $66895 per year - $86570 per year
What’s in it for you
- You’ll drive daily operations to deliver smooth, efficient, and high-impact retail experiences
- Lead, coach, and grow a motivated team of frontline staff and supervisors
- Build strong connections with customers and ensure their needs are met with care and consistency
- Manage cash handling procedures and ensure POS systems are running accurately and efficiently
- You’ll partner with vendors to keep products flowing and compliance on track
- Bring merchandising and marketing strategies to life, keeping displays fresh and engaging
- Champion a safe, clean, and organized space by upholding all sanitation and safety standards
What you’ll bring
- A sharp eye for detail and a passion for delivering consistent, customer-first service
- Solid experience managing cash handling processes and POS systems with accuracy and accountability
- Strong time management skills with the ability to plan, prioritize, and adapt in a fast-paced environment
- A track record of coaching and developing high-performing teams to achieve operational excellence
- Creative thinking and a willingness to try new ideas to enhance merchandising, marketing, or customer engagement
Requirements
- Education Requirement: Bachelor’s degree or equivalent experience
- Management Experience: 3 years
- Related Experience: 3 years
What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
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Who's Hiring



Top Industries Hiring
- Retail
- Consumer Goods
- Energy
- Food & Beverage
- Healthcare & Medical Services
Mid Level Retail Operations Manager Jobs: Frequently Asked Questions
How do I get a mid level retail operations manager job?
Position your experience around ownership and measurable outcomes rather than task completion. Highlight projects where you managed vendor relationships, reduced shrinkage, improved inventory accuracy, or increased team productivity. Applications that demonstrate you have led cross-functional initiatives, made data-informed decisions, and operated with minimal oversight consistently stand out at this level. Tailor each application to the retailer's specific format, volume, and operational priorities.
Which companies hire mid level retail operations managers?
Companies hiring mid level retail operations managers right now include PetSmart, Sodexo, and Suburban Propane, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a broad mix of multi-unit specialty retailers, big-box operators, grocery chains, and omnichannel brands that need experienced managers who can run operations independently across one or more locations.
Are there remote mid level retail operations manager jobs?
Yes, though the majority of roles remain on-site given the hands-on nature of retail operations. About 0% of mid level retail operations manager openings are remote or hybrid as of November 2026, and these tend to sit in support functions like supply chain coordination, e-commerce fulfillment oversight, or multi-site analytics rather than direct store management roles.
How do I move up to a mid level retail operations manager role?
Moving into a mid level role comes from deliberately deepening your ownership over your first few years. Take on inventory control, scheduling, or loss prevention beyond your original scope. Volunteer to lead store resets, vendor onboarding, or seasonal planning cycles. Document measurable results from those efforts. Employers promoting into mid level roles look for consistent evidence that you have driven outcomes independently, not just supported a supervisor's decisions.
Which industries hire the most mid level retail operations managers?
Mid Level retail operations manager roles concentrate in Retail, Consumer Goods, and Energy, based on current listings on Migrate Mate as of November 2026. These sectors drive the most mid level hiring because they operate at significant scale, require experienced managers who can maintain operational standards across high-traffic locations, and face constant pressure to control costs and improve customer experience simultaneously.