Retail Parts Professional Jobs
Retail Parts Professional jobs are open across automotive dealerships, auto parts retailers, and fleet maintenance operations, from entry-level counter roles to senior parts specialist and department supervisor positions, with common specializations in OEM parts sourcing, inventory control, and wholesale customer service. Find a role that fits below and apply directly.
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Showing 5 of 19+ Retail Parts Professional jobs
Purpose:
The Parts Sales Professional supports customers by selling parts, attachments, and related products while helping maintain accurate inventory and efficient parts operations. This role combines customer service, sales support, inventory handling, and order fulfillment responsibilities. The Parts Sales Professional works closely with customers and team members to ensure parts are available, orders are processed accurately, and the department remains organized and efficient.
Responsibilities:
- Assist customers in identifying and purchasing parts, attachments, and related products that meet their needs.
- Promote products and services while delivering a positive customer experience.
- Process and communicate customer online parts orders through the company’s customer portal.
- Receive incoming shipments and verify inventory received against shipment documentation.
- Stock inventory in designated storage locations and maintain organized inventory areas.
- Assist with the preparation, maintenance, and presentation of merchandise displays.
- Monitor and report inventory shortages, order discrepancies, and urgent customer needs to the appropriate team lead or manager.
- Support the fulfillment of customer orders, including machine-down and stock orders.
- Help maintain a clean, safe, and organized parts department, warehouse, and work areas.
- Assist in the care and maintenance of departmental tools, equipment, and vehicles.
- Answer incoming calls and respond to customer inquiries and voicemail messages in a timely manner.
- Collaborate with coworkers to support daily department operations and customer service goals.
- Perform other job-related duties as assigned.
Experience, Education, Skills and Knowledge:
- High school diploma or equivalent; or an equivalent combination of education and experience.
- Basic computer skills, including data entry and keyboarding.
- Basic knowledge of parts, equipment, machinery, or related products.
- Ability to learn and use parts catalog and inventory management systems.
- Ability to work effectively as part of a team.
- Strong customer service and communication skills.
- Ability to maintain attention to detail when processing orders and handling inventory.
- Experience in parts sales, inventory management, agriculture equipment, construction equipment, or a related industry.
- Experience using electronic parts catalog systems, including the John Deere Parts Catalog application.
- Forklift certification.
- Customer service and relationship-building skills.
- Verbal and written communication skills.
- Basic sales and product recommendation skills.
- Inventory organization and stock handling abilities.
- Problem-solving and follow-up skills.
- Ability to prioritize tasks and manage multiple responsibilities.
- Ability to work accurately in a technology-supported environment.
- Ability to regularly stand and walk for extended periods.
- Ability to frequently move throughout office, retail, and warehouse areas.
- Ability to lift, carry, push, or pull materials weighing up to 75 pounds, with or without reasonable accommodation.
- Ability to operate standard office equipment, including a computer, keyboard, and mouse.
- Ability to visually inspect inventory, parts, and shipment documentation.
- Work is performed in both office and warehouse environments.
- Regular use of computers and inventory management systems.
- Exposure to warehouse conditions, including moving equipment, stored inventory, and varying temperatures.
- Requires adherence to established safety procedures and use of appropriate personal protective equipment when required.
Disclaimer
This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Responsibilities may change based on business needs. Employees may be required to perform other job-related duties as assigned.
Purpose:
The Parts Sales Professional supports customers by selling parts, attachments, and related products while helping maintain accurate inventory and efficient parts operations. This role combines customer service, sales support, inventory handling, and order fulfillment responsibilities. The Parts Sales Professional works closely with customers and team members to ensure parts are available, orders are processed accurately, and the department remains organized and efficient.
Responsibilities:
- Assist customers in identifying and purchasing parts, attachments, and related products that meet their needs.
- Promote products and services while delivering a positive customer experience.
- Process and communicate customer online parts orders through the company’s customer portal.
- Receive incoming shipments and verify inventory received against shipment documentation.
- Stock inventory in designated storage locations and maintain organized inventory areas.
- Assist with the preparation, maintenance, and presentation of merchandise displays.
- Monitor and report inventory shortages, order discrepancies, and urgent customer needs to the appropriate team lead or manager.
- Support the fulfillment of customer orders, including machine-down and stock orders.
- Help maintain a clean, safe, and organized parts department, warehouse, and work areas.
- Assist in the care and maintenance of departmental tools, equipment, and vehicles.
- Answer incoming calls and respond to customer inquiries and voicemail messages in a timely manner.
- Collaborate with coworkers to support daily department operations and customer service goals.
- Perform other job-related duties as assigned.
Experience, Education, Skills and Knowledge:
- High school diploma or equivalent; or an equivalent combination of education and experience.
- Basic computer skills, including data entry and keyboarding.
- Basic knowledge of parts, equipment, machinery, or related products.
- Ability to learn and use parts catalog and inventory management systems.
- Ability to work effectively as part of a team.
- Strong customer service and communication skills.
- Ability to maintain attention to detail when processing orders and handling inventory.
- Experience in parts sales, inventory management, agriculture equipment, construction equipment, or a related industry.
- Experience using electronic parts catalog systems, including the John Deere Parts Catalog application.
- Forklift certification.
- Customer service and relationship-building skills.
- Verbal and written communication skills.
- Basic sales and product recommendation skills.
- Inventory organization and stock handling abilities.
- Problem-solving and follow-up skills.
- Ability to prioritize tasks and manage multiple responsibilities.
- Ability to work accurately in a technology-supported environment.
- Ability to regularly stand and walk for extended periods.
- Ability to frequently move throughout office, retail, and warehouse areas.
- Ability to lift, carry, push, or pull materials weighing up to 75 pounds, with or without reasonable accommodation.
- Ability to operate standard office equipment, including a computer, keyboard, and mouse.
- Ability to visually inspect inventory, parts, and shipment documentation.
- Work is performed in both office and warehouse environments.
- Regular use of computers and inventory management systems.
- Exposure to warehouse conditions, including moving equipment, stored inventory, and varying temperatures.
- Requires adherence to established safety procedures and use of appropriate personal protective equipment when required.
Disclaimer
This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Responsibilities may change based on business needs. Employees may be required to perform other job-related duties as assigned.
Retail Parts Professional Jobs by Experience Level
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Find JobsRetail Parts Professional Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in retail parts professional jobs.
- Proficiency with dealer management systems such as CDK or Reynolds and Reynolds
- One or more years of experience in a parts counter or automotive retail role
- Ability to look up parts using electronic catalogs and cross-reference superseded numbers
- Strong knowledge of OEM and aftermarket parts for domestic or import vehicles
- Valid driver's license for occasional parts delivery or lot movement duties
- High school diploma or equivalent with preference for ASE Parts Specialist certification
Tips for Your Retail Parts Professional Job Search
Tailor your resume to parts catalog systems
List every catalog and inventory software you've used by name, whether that's Reynolds and Reynolds, CDK, or a manufacturer-specific DMS. Hiring managers scan for these tools immediately, and a generic 'inventory management' line won't pass that first read.
Apply early to roles that fit
Migrate Mate lists retail parts professional openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight cross-reference skills on your resume
Parts counter roles live and die on cross-referencing ability. Call out experience matching superseded part numbers, handling interchange lookups, and resolving discrepancies between catalog listings and what's physically on the shelf. That specificity sets you apart from applicants with general retail backgrounds.
Target listings by vehicle segment, not just title
Filter openings by the segment you know best, whether that's domestic, import, heavy-duty, or powersports. Dealerships and specialty retailers often want someone whose parts knowledge fits their core vehicle lines, so matching your experience to their inventory is a real differentiator in your cover note.
Prepare concrete answers about warranty and core returns
Interviewers for parts counter roles almost always ask how you've handled warranty claims, core charge disputes, or vendor returns. Walk in with two or three specific examples of transactions you resolved correctly and efficiently, including the steps you followed and the outcome.
Negotiate schedule and pay grade separately
Many parts departments post a pay range tied to shifts, with counter roles, delivery routes, and wholesale desk positions carrying different rates. Clarify the shift structure and which pay band applies to your target role before you accept an offer, so you're negotiating on the right baseline.
Retail Parts Professional Jobs: Frequently Asked Questions
Which companies are hiring the most retail parts professionals?
HERITAGE TRACTOR, KIBBLE EQUIPMENT, and Valley Plains Equipment are hiring the most retail parts professionals right now, with openings concentrated in Kansas, Idaho, and Illinois, based on current listings on Migrate Mate as of November 2026. Franchise dealership groups and national auto parts chains consistently post the highest volume of openings nationwide.
How many retail parts professional jobs are remote?
About 0% of retail parts professional openings are fully remote or hybrid as of November 2026, reflecting the hands-on, inventory-centered nature of most counter roles. The sub-areas most compatible with remote work include wholesale account management, parts procurement coordination, and catalog data entry for large retailers with centralized inventory teams.
How do you become a retail parts professional?
Start by building familiarity with automotive parts through hands-on work, whether that is a service advisor role, parts delivery, or working in a shop. Learn to use electronic parts catalogs and a dealer management system. Earning an ASE Parts Specialist certification strengthens your candidacy significantly. Apply to entry-level counter positions at dealerships or auto parts retailers to build your lookup and customer service skills from the ground up.
Can you get hired as a retail parts professional with little experience?
Yes, many dealerships and auto parts retailers hire candidates with minimal formal experience if you can demonstrate parts knowledge, comfort with catalog systems, and a customer-focused attitude. Emphasize any mechanical hobby background, familiarity with vehicle makes, or experience in a retail counter environment. Entry-level roles focused on pulling and stocking parts are the most accessible starting point and naturally build toward a full counter position.
What does the retail parts professional interview process look like?
Most interviews for retail parts professional roles include an initial phone screen with HR or a hiring manager, followed by an in-person or video interview at the parts department. Expect practical questions about how you look up parts, handle returns, and deal with a customer who disputes a price or fitment. Some employers do a brief walk-through of their parts counter to assess your comfort with the environment before extending an offer.
Where can I find and apply to retail parts professional jobs?
You can find and apply to retail parts professional jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and vehicle segment knowledge, then apply directly to each opening that fits. No separate step is needed between finding a role and submitting your application.
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Find roles that match your experience and apply in just a few clicks.
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