Retail Relationship Banker Jobs
Retail Relationship Banker jobs are open across community banks, credit unions, and regional financial institutions, at every level from entry-level teller to senior banker, with specializations in personal banking, small business banking, and consumer lending. Find a role that fits below and apply directly.
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Application Deadline:
Address:
5309 W Centinela AveJob Family Group:
Retail Banking Sales & ServiceJoin us in building something new. This Retail Relationship Banker requisition supports our DeNovo branch expansion, where you’ll have the opportunity to help launch new locations, shape team culture, and drive client growth from day one. We’re looking for individuals who bring creativity, a passion for business development, and an entrepreneurial mindset with a focus on building strong community and networking relationships.
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall customer experience.
- Contributes to business results and the overall experience delivered.
- May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
- Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.
Salary :
$50,000.00 - $100,000.00Pay Type:
SalariedThe above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at http://jobs.bmo.com/us/en
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Retail Relationship Banker Jobs by Experience Level
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Find JobsRetail Relationship Banker Job Market
Who's Hiring
- U.S. Bank364

- JPMorganChase299

- Bank of America238

- Regions Financial173

- Truist165

Top Industries Hiring
- Banking & Financial Services233
- Fintech3
- Technology & Software3
- Investment & Asset Management3
What Employers Look For
The qualifications that appear most often in retail relationship banker jobs.
- Bachelor's degree in finance, business, or a related field or equivalent banking experience
- Active NMLS registration or willingness to obtain one after hire
- Demonstrated experience meeting sales or cross-sell goals in a retail banking environment
- Proficiency with core banking platforms and CRM tools used for client relationship tracking
- Strong knowledge of consumer deposit products, personal loans, and basic investment referrals
- Series 6 or Series 7 license preferred for roles with investment or brokerage referral responsibilities
Tips for Your Retail Relationship Banker Job Search
Quantify your cross-sell and retention results
Hiring managers for retail relationship banker roles want to see numbers behind your client work. Pull your average products-per-household ratio, deposit growth figures, or referral conversion rates from past roles and put them front and center on your resume.
Highlight your NMLS registration status early
Many retail relationship banker postings require an active NMLS license for mortgage or consumer loan discussions. List your registration number and state authorizations near the top of your resume so recruiters don't have to dig for it.
Target banks by their community reinvestment focus
Community banks and credit unions with active CRA commitments often post more retail relationship banker openings and prioritize candidates with local market experience. Search filings and press releases to identify institutions actively expanding their branch footprint in your area.
Apply early to roles that fit
Migrate Mate lists retail relationship banker openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a client scenario for your interview
Retail relationship banker interviews almost always include a role-play where you pitch a product to a reluctant client. Walk in with a rehearsed scenario that shows needs discovery first, then a recommendation, so you're not improvising under pressure.
Negotiate your incentive structure, not just base pay
Retail relationship banker compensation often includes branch-level bonuses, referral incentives, and product-specific commissions. Ask specifically how the incentive plan is calculated and what top performers in the branch actually earn before you accept an offer.
Retail Relationship Banker Jobs: Frequently Asked Questions
Which companies are hiring the most retail relationship bankers?
The companies hiring the most retail relationship bankers right now include U.S. Bank, JPMorganChase, and Bank of America, with the largest share of openings in California, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. Regional banks and credit unions account for a significant portion of active postings alongside national institutions.
How many retail relationship banker jobs are remote?
About 19% of retail relationship banker openings are fully remote or hybrid as of November 2026, reflecting the branch-based nature of most roles in this field. Sub-areas with the most remote flexibility tend to be small business outreach, phone-based banking, and certain digital-first financial institutions that operate without a traditional branch network.
How do you become a retail relationship banker?
Start by earning a bachelor's degree in finance, business administration, or a related field, though some employers accept equivalent banking experience in lieu of a degree. Build foundational experience in a teller or customer service representative role, then pursue your NMLS registration and any required state licenses. From there, focus on demonstrating consistent cross-sell performance and client retention to move into a full relationship banking seat.
Can you get a retail relationship banker job with little experience?
Yes, many banks hire entry-level retail relationship bankers from internal teller pipelines or directly from college. Focus your resume on any client-facing sales experience, even from outside banking, and emphasize your NMLS eligibility. Smaller community banks and credit unions are often more open to developing candidates who show strong interpersonal skills and a genuine interest in personal finance than large national institutions.
What does the retail relationship banker interview process look like?
Most retail relationship banker interviews involve an initial phone screen with a recruiter, followed by one or two in-branch interviews with a branch manager or district sales leader. Expect at least one behavioral question about a time you handled a client objection and a product knowledge check covering deposit accounts, lending basics, and referral protocols. Some employers include a live role-play where you pitch a product to an evaluator playing a hesitant client.
Where can I find and apply to retail relationship banker jobs?
You can find and apply to retail relationship banker jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and location, then apply directly to each listing from the page.
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