Retention Specialist Jobs in Texas
Retention Specialist jobs in Texas are steadily active, with demand concentrated in financial services, telecommunications, healthcare, and subscription-based technology companies serving the state's large consumer base, and openings available from entry-level customer success roles through senior retention manager positions. Houston, Dallas, and Austin are the primary hiring centers, where major employers such as AT&T, USAA, and Humana maintain large retention-focused teams. The most sought-after specialties in Texas are customer lifecycle management, churn reduction analytics, and loyalty program administration. Find a role that fits below and apply directly.
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INTRODUCTION
Magnit Direct Sourcing on behalf of Toyota is currently hiring a Data Governance / Data Retention Specialist for a temporary assignment in Plano, Texas. This is a 12-month contract. The pay range for this role is between $70.00 - $100.00/Hr. Benefits: Medical, Dental, Vision, 401K.
Who we are:
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.
What we’re looking for:
The ideal candidate will have expertise in designing, implementing, and managing data retention policies and systems to ensure compliance with regulatory requirements and organizational standards. This role requires strong analytical skills, attention to detail, and experience with data governance frameworks. The specialist will collaborate with cross-functional teams to develop effective retention strategies, monitor data lifecycle processes, and support audits and reporting related to data retention.
What you’ll be doing:
Data Retention Implementation Specialist will be responsible for executing data retention implementation and remediation activities. This includes analyzing retention assessments and details provided by applications to ensure adherence to corporate policies and standards. The specialist will identify gaps or non-compliance issues related to data retention, and work with the application teams to design remediation plans to address these deficiencies. Additionally, the resource will be expected to make recommendations to improve data retention practices and minimize risks associated with the existing data retention process at TFS.
BASIC QUALIFICATIONS
- Strong knowledge of data retention regulations and compliance requirements
- Experience with data governance frameworks and data lifecycle management
- Proficiency in configuring and managing data retention implementations
- Analytical skills to identify retention gaps and develop effective remediation plans
- Excellent communication and collaboration skills to work with cross-functional teams
PREFERRED QUALIFICATIONS
Certifications applicable to data retention activities: IGP – Information Governance Professional, CRM – Certified Records Manager, CIP – Certified Information Professional, CDMP – Certified Data Management Professional, DGSP – Data Governance & Stewardship Professional.
Talented, dedicated people are an integral part of our mission to build the best workforce, working together to create the future of mobility and make the world a better place. We are always on the lookout for diverse, driven, and collaborative talent interested in performing contract work for Toyota.
LOCATION
Location: Plano, Texas
QUALIFICATION/LICENSURE
Work Authorization: Green Card, US Citizen
Preferred years of experience: 0 years
Travel required: No travel required
Shift timings: 9 AM to 5 PM
Magnit is an equal opportunity employer, and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
INTRODUCTION
Magnit Direct Sourcing on behalf of Toyota is currently hiring a Data Governance / Data Retention Specialist for a temporary assignment in Plano, Texas. This is a 12-month contract. The pay range for this role is between $70.00 - $100.00/Hr. Benefits: Medical, Dental, Vision, 401K.
Who we are:
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.
What we’re looking for:
The ideal candidate will have expertise in designing, implementing, and managing data retention policies and systems to ensure compliance with regulatory requirements and organizational standards. This role requires strong analytical skills, attention to detail, and experience with data governance frameworks. The specialist will collaborate with cross-functional teams to develop effective retention strategies, monitor data lifecycle processes, and support audits and reporting related to data retention.
What you’ll be doing:
Data Retention Implementation Specialist will be responsible for executing data retention implementation and remediation activities. This includes analyzing retention assessments and details provided by applications to ensure adherence to corporate policies and standards. The specialist will identify gaps or non-compliance issues related to data retention, and work with the application teams to design remediation plans to address these deficiencies. Additionally, the resource will be expected to make recommendations to improve data retention practices and minimize risks associated with the existing data retention process at TFS.
BASIC QUALIFICATIONS
- Strong knowledge of data retention regulations and compliance requirements
- Experience with data governance frameworks and data lifecycle management
- Proficiency in configuring and managing data retention implementations
- Analytical skills to identify retention gaps and develop effective remediation plans
- Excellent communication and collaboration skills to work with cross-functional teams
PREFERRED QUALIFICATIONS
Certifications applicable to data retention activities: IGP – Information Governance Professional, CRM – Certified Records Manager, CIP – Certified Information Professional, CDMP – Certified Data Management Professional, DGSP – Data Governance & Stewardship Professional.
Talented, dedicated people are an integral part of our mission to build the best workforce, working together to create the future of mobility and make the world a better place. We are always on the lookout for diverse, driven, and collaborative talent interested in performing contract work for Toyota.
LOCATION
Location: Plano, Texas
QUALIFICATION/LICENSURE
Work Authorization: Green Card, US Citizen
Preferred years of experience: 0 years
Travel required: No travel required
Shift timings: 9 AM to 5 PM
Magnit is an equal opportunity employer, and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
See All 11 Retention Specialist Jobs in Texas
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Find Retention Specialist JobsRetention Specialist Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Retention Specialist Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- State Farm8
- Beyond Finance1
- Harmony Public Schools1
- Magnit Global1
Top Industries Hiring
- Insurance8
- Banking & Financial Services3
- Consulting & Professional Services1
- Education1
- Human Resources1
What Texas Employers Look For
The qualifications that appear most often in retention specialist jobs across Texas.
- Bachelor's degree in business, communications, marketing, or a related field
- Two or more years of experience in customer retention, success, or account management
- Demonstrated ability to analyze customer data and identify churn risk patterns
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Zendesk
- Strong verbal and written communication skills for outbound customer outreach
- Experience meeting or exceeding retention targets in a quota-driven environment
Retention Specialist Jobs in Texas: Frequently Asked Questions
How do you become a retention specialist in Texas?
Most retention specialist roles in Texas require a bachelor's degree in business, marketing, communications, or a closely related field, though some employers accept an associate degree paired with relevant experience. Texas does not require a state-issued license for this role. Employers typically look for prior customer-facing experience in account management, customer service, or sales, and familiarity with CRM tools strengthens any application considerably in the Texas market.
Which companies hire retention specialists in Texas?
Employers hiring retention specialists in Texas right now include State Farm, Beyond Finance, and Harmony Public Schools, based on current listings on Migrate Mate as of June 2026. Texas-based financial services firms, telecommunications companies, and regional health insurers consistently maintain some of the largest retention teams in the state.
Which Texas cities have the most retention specialist jobs?
Austin, Coldspring, and Houston have the most retention specialist openings in Texas. Dallas and Houston lead because of their dense concentrations of financial services, telecommunications, and insurance headquarters, while Austin's fast-growing technology and SaaS sector drives strong demand there for customer lifecycle and churn-reduction specialists.
Are there remote retention specialist jobs in Texas?
Yes, and they are more common than in many other fields, since retention work is largely phone- and computer-based rather than hands-on. About 9% of retention specialist openings tied to Texas are remote or hybrid as of June 2026, reflecting how well the role translates to distributed teams. Outbound retention calling, CRM management, and customer data analysis are the functions most frequently performed fully remote.
How can I get hired as a retention specialist in Texas with little or no experience?
The most realistic entry path is moving into a retention role from a customer service or inside sales position at a large Texas employer such as a regional bank, insurance carrier, or telecommunications company, where internal transfers into retention teams are common. Companies like AT&T and USAA regularly post associate-level retention and customer loyalty roles that accept candidates with customer-facing experience instead of direct retention history. Building proficiency in a CRM platform and completing a recognized customer success certificate course strengthens a first application significantly.
Where can I find and apply to retention specialist jobs in Texas?
You can find and apply to retention specialist jobs in Texas on Migrate Mate, which lists current openings across the state. Search the available roles, find positions that match your experience and preferred location, and apply directly to the ones that fit.
See All 11 Retention Specialist Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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