INTRODUCTION

DISASTER RECOVERY AND CRISIS MANAGEMENT RISK MANAGER

WHAT IS THE OPPORTUNITY?
The Second Line of Defense (2LOD) Disaster Recovery & Crisis Management Risk Manager provides independent oversight, credible challenge, and subject matter expertise across the enterprise's Disaster Recovery (DR), Crisis Management (CM), and broader Operational Resilience programs. This individual contributor role is responsible for evaluating the design and effectiveness of first line controls, ensuring alignment with regulatory expectations, and advising senior leaders on resilience risks.

WHAT WILL YOU DO?

- Provides 2LOD challenge over DR and CM strategies, plans, controls, and testing activities.
- Assess alignment of DR capabilities with enterprise risk appetite, impact tolerances, and regulatory requirements.
- Ensures DR entities' roles and responsibilities, timelines, and requirements are clear.
- Monitor adherence to DR policies, standards, and frameworks; recommend enhancements to strengthen governance and accountability.
- Provide independent oversight of crisis management and major incident response processes.
- Subject matter expertise on regulatory requirements, defining threats, and risk scenarios in order to provide recommendations on changes or program enhancements required to address such requirements and threats.
- Review and challenge the design, execution, and outcomes of DR and CM exercises.
- Assesses DR risks and policy/standard/procedure compliance relating to controls design, FLoD DR testing processes, FLoD DR testing results.
- Provides support of Internal Audits and Regulatory Exams.
- Understand and apply internal policies/procedures, laws and regulations and managing to regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve.
- Assess the effectiveness of escalation protocols, communication pathways, and decision making structures.

BASIC QUALIFICATIONS

- Bachelor's Degree or equivalent.
- Minimum 10 years practical Business Continuity, Disaster Recovery, and/Crisis and Critical Incident Management experience.
- Minimum 10 years technical experience with data center operations and infrastructure recovery, including cloud platforms, network architecture and failover mechanisms, and database replication and backup strategies.
- Minimum 5 years of experience in risk and controls, appropriately scoping assessments, providing credible challenges, and performing assurance testing.
- Minimum 5 years of financial services experience.
- Minimum 3 years of project management experience.

PREFERRED QUALIFICATIONS

- BS in Computer Science or demonstrated equivalent experience.
- Professional certification from the Disaster Recovery Institute, International or from The Business Continuity Institute (e. g. ABCP, CBCP, MBCP, MBCI, CRP and/or other Business Continuity or industry related certifications preferred.
- Demonstrated strong skills in applying Business Continuity and Disaster Recovery planning principles to various levels (staff, management and executive) of the company.
- Demonstrated human relation skills to effectively interact with peers, subordinates, internal and external customers and vendors.
- Excellent interpersonal, organization, analytical, problem solving, communication, and prioritization skills.
- Demonstrated ability to influence and motivate individuals and teams.
- Excellent oral and written communications skills; experience performing both detailed and executive-level documentation.
- Experience using business continuity or Governance, Risk and Compliance (GRC) systems.
- Strong project management skills.
- Demonstrated analytical skills with follow-up and problem solving capability to improve quality, controls, and efficiency.
- Self-starter with the ability to work independently.
- Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Visio, and PowerPoint.
- Provide technical guidance and help lead the coordination of all corporate activities related to crisis and emergency management.
- May require some evening or weekend work.
- Crisis situations may require longer than normal work days and weeks.

COMPENSATION

Starting base salary: $90,000 - $160,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date.
- Generous 401(k) company matching contribution.
- Career Development through Tuition Reimbursement and other internal upskilling and training resources.
- Valued Time Away benefits including vacation, sick and volunteer time.
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs.
- Career Mobility support from a dedicated recruitment team.
- Colleague Resource Groups to support networking and community engagement.

About us

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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