About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an "enterprise startup to bet your career on"
• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are seeking an exceptional Senior Sales Compensation Analyst to join our expanding team. In this role, you will be involved in administering compensation for hires on variable compensation plans.

In this role, you will also be responsible to:

• Assist in the administration of compensation programs within current and future ICM tools and/or processes
• Develop and document compensation procedures to streamline processes and ensure compliance with regulatory requirements
• Manage and understand all commission plans according to documented sales plans and ensure compensation is properly accounted for and settled in the appropriate timeframes
• Manage the accuracy of commission expense outputs as well as the reconciliations, adjustments, and commission modifications
• Ensure accuracy of data and inputs; both within an ICM tool and through any manual audit processes
• Support the sales team by resolving commission payment inquiries within a timely manner
• Maintain a deep understanding of future and existing tools, platforms, and source data (Salesforce, Snowflake)
• Develop commission communication materials, train members of sales and field operations departments regarding commission calculations and policy changes as appropriate
• Draft and maintain commission plans and statements
• Proactively identify issues and make recommendations for new programs and process improvements
• Conduct what-if scenarios and/or assumptions (when necessary) for commission expense calculations
• Communicate effectively, both written and orally, to satisfy commission requests with high understanding of inquiry resolution and our current processes
• Work in partnership with GTM Sales Compensation Manager in modeling, developing, and modifying sales commission plans and Rules of Engagement
• Analyze sales compensation performance and effectiveness
• Ad Hoc reporting requests supporting both Compensation and other team initiatives (ie turnover reporting, headcount reporting, diversity reporting etc.)

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Human Resources, Finance, or related field, or equivalent training and/or experience.
• Experience in commission systems is required for this role (must be able to enter new hires, update existing employees, pull reports, update the commission system, and perform monthly audits). Experience with CaptivateIQ Admin is a plus, and ICM tool admin certification is highly preferred.
• Must have three to five years of Sales Compensation experience working with multifaceted, complex plans.
• Must have experience in hyper-growth environments and the ability to context-switch regularly.
• Experience with implementing and maintaining an ICM tool is preferred.

Soft Skills / Personal Characteristics

• Must possess strong analytical skills with attention to detail.
• Excellent interpersonal skills with the ability to work with all levels of management.
• Ability to produce reports and analytical presentations with oversight from the hiring manager.

(REQ ID: 2843)

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