Sales Manager Jobs in Cincinnati, OH

Job Title: Event Sales ManagerLocation: Cincinnati, OhioCompany: DelightMoreReports to: Director of Sales and Marketing

Position Overview

DelightMore, Cincinnati’s premier catering service, is seeking an Event Sales Manager who thrives in a fast-paced, client-focused environment. In this role, you will be the first point of contact for event inquiries and the key person responsible for guiding clients through the event planning process. You will lead a dedicated Event Sales Coordinator who will support you in managing client communications, event planning, and vendor coordination. Your leadership and collaboration with internal teams will ensure that all details are organized and executed flawlessly. Your work will directly contribute to the success of our catering operations and create memorable experiences for our clients.

Key ResponsibilitiesSales and Client Acquisition

• Respond to inbound inquiries and qualify potential clients for catering services.
• Conduct engaging sales presentations, site tours, and menu tastings to convert leads into clients.
• Prepare tailored proposals, pricing, and event packages, ensuring alignment with client needs and expectations.
• Cultivate long-term relationships to secure repeat business and drive customer satisfaction.

Team Leadership and Coordination

• Oversee and mentor the Event Sales Coordinator, providing guidance and support in all areas of event management, client communications, and vendor coordination.
• Ensure that the Event Sales Coordinator is effectively supporting the sales team by managing administrative tasks, tracking event details, and maintaining accurate records.
• Foster collaboration between the Event Sales Coordinator, clients, and internal teams to ensure that all event details are communicated and executed smoothly.

Event Planning and Coordination

• Initial Meetings (IDMs): Schedule and lead detailed discovery meetings to understand client needs, timelines, and logistics. Accurately record all event details for internal coordination.
• Tasting Coordination: Manage client tastings, guide menu selections, and update proposals based on client feedback.
• Final Meetings (FDMs): Conduct final meetings to confirm all event details, ensuring smooth communication with the Event Manager and other teams.
• Event Execution: Serve as the main point of contact for clients throughout the planning process. Ensure all event details—timelines, menus, décor, staffing—are documented and shared with the Event Manager for seamless day-of execution.

Financial Management and Client Billing

• Prepare and send detailed invoices to clients based on finalized event packages and contracts.
• Track client payments, including initial deposits, progress payments, and final balances.
• Follow up with clients on overdue payments and work with the finance team to ensure timely collection of all amounts due.
• Maintain accurate records of all financial transactions related to client events, ensuring compliance with company policies.
• Collaborate with the finance team to resolve any billing discrepancies or issues in a timely and professional manner.

Utilizing Catering Software (Total Party Planner)

• Manage event details, client communications, and payments through Total Party Planner (TPP).
• Create and update proposals, contracts, and event documents within TPP to ensure smooth planning and execution.
• Track event timelines, menu selections, and payments, ensuring all information is accurately recorded.
• Collaborate with the Event Sales Coordinator and internal teams through TPP for seamless event coordination.

Sales Reporting and Forecasting

• Track sales activities and progress using CRM tools to ensure timely follow-ups and record accuracy.
• Meet or exceed monthly and quarterly sales targets.
• Provide detailed sales reports, trend analysis, and forecasts to management.

Collaboration and Teamwork

• Partner with the kitchen, service, and operations teams to ensure flawless execution of events.
• Attend team meetings to share client updates and contribute to sales strategies.
• Stay informed on industry trends to continually refine sales techniques.

Event Handoff & Documentation

• Ensure all event details are thoroughly handed off to the Event Manager, including timelines, menu choices, floor plans, and any last-minute changes.
• Maintain open communication to ensure smooth event execution.

Qualifications

• Education: Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field (preferred).
• Experience: Minimum of 2-3 years in event sales, catering, or the hospitality industry. Previous experience with leadership or team management is a plus.
• Skills:
• Strong organizational and multitasking skills with the ability to manage multiple events at once.
• Exceptional verbal and written communication skills, with the ability to build strong relationships with clients, vendors, and internal teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and event management software (Total Party Planner, or similar tools).
• Proven ability to lead and mentor a team, ensuring high performance and accountability.
• Strong understanding of invoicing, financial tracking, and vendor management.
• Other:
• Proactive, self-motivated, and team-oriented.
• Creative with a keen eye for detail in event design and presentation.
• Ability to work under pressure and meet deadlines while maintaining a high level of client satisfaction.

Compensation and Benefits

• Competitive salary plus commission.
• Performance-based bonuses and incentives.
• Health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Professional development and career growth opportunities.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off

Work Location: In person