Sales Operations Manager Jobs in San Jose, CA

Job Overview

Ms. Sweet Satty's is seeking an energetic, organized, and people-focused Part-Time Manager to support daily operations and help drive business growth. This role is ideal for someone with strong leadership skills, a warm and friendly personality, and a passion for customer service, team development, and sales growth.

The Part-Time Manager will work closely with the Owner to lead team members, coordinate schedules, oversee operations, support events, and help expand sales opportunities and revenue streams.
Responsibilities

Team Leadership & Development

• Lead, motivate, and support team members in a positive and professional manner
• Train new employees on company policies, procedures, product knowledge, and customer service standards
• Foster a collaborative and welcoming work environment
• Monitor team performance and provide coaching and feedback

Operations & Scheduling

• Coordinate staff schedules and ensure adequate coverage for events, production, and sales activities
• Assist with organizing daily operations and workflow
• Maintain communication between team members and ownership
• Support inventory management and operational efficiency

Sales & Business Development

• Work alongside the Owner to identify opportunities to increase sales and revenue
• Assist with booking events, pop-ups, vendor markets, and community engagements
• Build and maintain positive relationships with customers, partners, and vendors
• Support corporate gifting, wholesale, and business-to-business sales initiatives

Customer Experience

• Deliver exceptional customer service and represent the Ms. Sweet Satty's brand with enthusiasm
• Address customer inquiries and concerns professionally
• Ensure every customer interaction reflects the company's values and mission

Requirements

• Previous leadership, management, retail, food service, hospitality, or small business experience preferred
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Ability to lead, train, and inspire a team
• Self-motivated and able to work independently
• Comfortable working flexible schedules, including occasional evenings and weekends for events
• Passion for community engagement and supporting a growing business

Desired Traits

• Warm, friendly, and approachable personality
• Positive attitude and solution-oriented mindset
• Strong attention to detail
• Dependable and trustworthy
• Entrepreneurial spirit with a desire to help grow the business

To Apply

Please submit your resume and a brief introduction explaining why you would be a great fit for the Ms. Sweet Satty's family.

Work Location: In person