Sales Operations Manager Jobs in Washington, DC

Position Description & Qualifications

We’re seeking a dynamic and experienced Test Operations Support Analyst to join Serco’s Amphibious Ship Section supporting Test and Evaluation (T&E). This is an excellent opportunity for high performing individual to join a team of T&E professionals evaluating and managing the contracts to design, construct, test, and deliver new amphibious ships. Our government support team for this specific opportunity is led by a Program Manager and Deputy Program Manger having decades of experience working within the Department of Defense and the Shipbuilding and Repair Industry.

This government support team falls within our high-performing Naval Acquisition and Sustainment Operation (NASO) which provides critical services to nearly all U.S. Navy surface ships and craft and is achieving truly impactful outcomes. NASO is part of Serco's Maritime Engineering, Technology and Sustainment (METS) business unit. Serco has over 10,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term partnerships and supporting Federal, Provincial, and State government customers to achieve their mission. Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the management, engineering, and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Naval Acquisition and Sustainment Operation Team. This role offers the chance to drive impactful change and achieve our clients’ mission objectives with the highest level of capability and assurance, and at the lowest possible cost.

Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the management, engineering, and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Naval Acquisition and Sustainment Operation Team.

In this role, you will:

• Track the execution of T&E funding
• Manage task planning sheets (TPS)
• Develop out-year business plans
• Work with T&E engineers in the evaluation of new amphibious ship’s performance
• Work closely with Government and industry T&E professionals, Naval Warfare Centers, shipbuilders, and Participating Acquisition Resource Managers (PARMs) to ensure testing requirements and activities are accurately funded

To be successful in this roll, you will have:

• Successfully completed a Bachelor’s degree from accredited college or university, preferably in accounting, finance or business management . Military or DoD experience can be substituted for a degree if five (5) or more years of specific work experience can be demonstrated in an analogous or higher-level position.
• A minimum of 6 years of relevant business management experience.
• A current DoD security clearance or be able to obtain an interim clearance after hire. A condition of employment is based on your ability to obtain and maintain your clearance.
• The ability to operate personal computers and have good knowledge and operational abilities with Microsoft Office tools.
• The ability to work in an office environment.
• The ability to create briefs and documents as needed. Candidate is responsible for monthly business reports and routinely coordinates with testing authorities and warfare centers to ensure TPS are funded.
• The ability to manage a large ACAT 1C program’s division in Navy Enterprise Planning System (NEPS).

Additional desired experience and skills:

• Understanding of the Program Objective Memorandum (POM) Cycles
• Experience supporting a Navy Program Business Financial Manager (BFM).
• Ability to operate POWER BI
• Proficiency in the analytical review of T&E data and knowledge of U.S. Navy Amphibious Warfare Programs is highly desirable.
• DoD/Navy ACAT I Program experience is desired

At Serco, we do important work that really matters, and we strive to bring together the right people, right technology, and right partners to create impactful solutions that address some of the world’s most urgent and complex challenges. It’s an exciting time to join Serco, a place where you can make a difference. If you are interested in supporting our military and working with our sailors and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.