Senior Solution Architect Jobs in Dallas, TX
Senior Solution Architect jobs in Dallas are concentrated in Uptown, the Platinum Corridor along the North Dallas Tollway, and the Las Colinas business district, with strong demand from employers across enterprise technology, financial services, and healthcare. Companies actively posting roles include Bain & Company, Deloitte, and Capgemini. See the openings below and apply to the ones that match your experience.
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Showing 5 of 23+ Senior Solution Architect jobs
INTRODUCTION
The Solution Architect is responsible for leading large-scale U.S. healthcare payer contact center operations across Member Services, Provider Services, Claims, Enrollment, and Eligibility. This role owns end-to-end delivery excellence including SLAs, regulatory compliance, financial performance, workforce productivity, and transformation initiatives across Commercial, Medicare, and Medicaid lines of business. The role serves as a senior client-facing leader managing complex multi-LOB healthcare operations while driving cost optimization, quality, and AI-led transformation.
ROLE AND RESPONSIBILITIES:
- Provide hands on leadership for 200 - 400+ FTE U.S. healthcare contact center operations across Member Services, Provider Services, Claims, Enrollment, and Eligibility
- Act as a U.S. payer domain SME with deep understanding of member and provider journeys
- Own end to end KPIs and SLAs including AHT, ASA, FCR, quality, accuracy, grievance TAT, and appeals resolution
- Ensure compliance with U.S. healthcare regulations including HIPAA, CMS, Medicare, Medicaid, ACA, and state mandates
- Lead governance with U.S. payer leadership across Operations, CX, Compliance, and Medical Management
- Drive cost to serve reduction through workforce optimization, automation, and AI led interventions
- Lead U.S. healthcare transformation initiatives including digital self service, contact reduction, intelligent routing, and agent assist
- Proactively identify and mitigate operational, regulatory, and compliance risks
- Support U.S. healthcare pursuits and expansions with SME ownership for solutioning, pricing, and operating model design
- Own delivery financials including budgeting, productivity targets, and P&L performance
- Build leadership capability across Managers and Senior Managers and drive a high performance delivery culture
BASIC QUALIFICATIONS:
- Bachelor’s or master’s degree in business administration or related discipline
- 13+ years BPO and contact center delivery operations
- 10+ years in U.S. healthcare contact center leadership roles
- Mandatory experience in U.S. Member Services across Commercial, Medicare, or Medicaid
- Strong exposure to Provider Services and payer back-office integration
- Hands-on experience with payer platforms such as Facets, QNXT, WGS, PEGA, and portals
- Strong knowledge of CMS audits, HEDIS, STAR ratings, and G&A processes
- Lean Six Sigma Green or Black Belt Certification preferred
COMPENSATION
- Salary Range: $138,600 - $187,500 a year
LOCATION
Dallas, TX
Job Function
CONSULTANCY
Role
Solution Architect
Job Id
418380
Desired Skills
Healthcare_CMS Grievances, Fraud, Waste and Abuse
INTRODUCTION
The Solution Architect is responsible for leading large-scale U.S. healthcare payer contact center operations across Member Services, Provider Services, Claims, Enrollment, and Eligibility. This role owns end-to-end delivery excellence including SLAs, regulatory compliance, financial performance, workforce productivity, and transformation initiatives across Commercial, Medicare, and Medicaid lines of business. The role serves as a senior client-facing leader managing complex multi-LOB healthcare operations while driving cost optimization, quality, and AI-led transformation.
ROLE AND RESPONSIBILITIES:
- Provide hands on leadership for 200 - 400+ FTE U.S. healthcare contact center operations across Member Services, Provider Services, Claims, Enrollment, and Eligibility
- Act as a U.S. payer domain SME with deep understanding of member and provider journeys
- Own end to end KPIs and SLAs including AHT, ASA, FCR, quality, accuracy, grievance TAT, and appeals resolution
- Ensure compliance with U.S. healthcare regulations including HIPAA, CMS, Medicare, Medicaid, ACA, and state mandates
- Lead governance with U.S. payer leadership across Operations, CX, Compliance, and Medical Management
- Drive cost to serve reduction through workforce optimization, automation, and AI led interventions
- Lead U.S. healthcare transformation initiatives including digital self service, contact reduction, intelligent routing, and agent assist
- Proactively identify and mitigate operational, regulatory, and compliance risks
- Support U.S. healthcare pursuits and expansions with SME ownership for solutioning, pricing, and operating model design
- Own delivery financials including budgeting, productivity targets, and P&L performance
- Build leadership capability across Managers and Senior Managers and drive a high performance delivery culture
BASIC QUALIFICATIONS:
- Bachelor’s or master’s degree in business administration or related discipline
- 13+ years BPO and contact center delivery operations
- 10+ years in U.S. healthcare contact center leadership roles
- Mandatory experience in U.S. Member Services across Commercial, Medicare, or Medicaid
- Strong exposure to Provider Services and payer back-office integration
- Hands-on experience with payer platforms such as Facets, QNXT, WGS, PEGA, and portals
- Strong knowledge of CMS audits, HEDIS, STAR ratings, and G&A processes
- Lean Six Sigma Green or Black Belt Certification preferred
COMPENSATION
- Salary Range: $138,600 - $187,500 a year
LOCATION
Dallas, TX
Job Function
CONSULTANCY
Role
Solution Architect
Job Id
418380
Desired Skills
Healthcare_CMS Grievances, Fraud, Waste and Abuse
See All 23 Senior Solution Architect Jobs in Dallas
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Find JobsSenior Solution Architect Job Market in Dallas
Who's Hiring
- Bain & Company3
- Deloitte2
- Capgemini2
- Bristlecone2
- EY1
Top Industries Hiring
- Consulting & Professional Services10
- Technology & Software8
- Accounting & Auditing3
- Investment & Asset Management2
- Energy1
Senior Solution Architect Jobs in Dallas: Frequently Asked Questions
How do I get a senior solution architect job in Dallas?
Focus your search on the enterprise technology firms, regional banks, and large health systems concentrated in North Dallas, Uptown, and Las Colinas, as these employer types drive the bulk of local demand. Candidates with hands-on cloud platform experience, vendor certifications such as AWS or Azure, and a background aligning technical architecture to business outcomes stand out in Dallas's market. Networking through local tech groups and targeting firms undergoing digital transformation gives you a concrete edge.
Which companies hire senior solution architects in Dallas?
Companies currently hiring senior solution architects in Dallas include Bain & Company, Deloitte, and Capgemini, per current listings on Migrate Mate as of June 2026. Dallas attracts a broad mix of Fortune 500 corporations, regional financial institutions, and mid-size technology consultancies, all of which regularly seek experienced solution architects to lead enterprise initiatives.
Are there remote senior solution architect jobs in Dallas?
Yes, though availability depends on the nature of the role, since solution architects who work closely with on-site infrastructure or client data centers tend to require in-person presence, while those focused on cloud strategy and pre-sales design work more remotely. About 50% of senior solution architect openings tied to Dallas are remote or hybrid as of June 2026. Cloud-focused and pre-sales architecture roles within Dallas's technology and financial services sectors are the most likely to offer remote flexibility.
How can I get a senior solution architect job in Dallas with little or no experience?
The most realistic entry path in Dallas is moving up from a solutions engineer, systems engineer, or technical account manager role at one of the city's many technology consultancies or managed service providers in the North Dallas corridor. Mid-size Dallas IT services firms and regional insurers frequently hire associate architects or pre-sales engineers who can grow into solution architect responsibilities. Building cloud certifications and contributing to client-facing proof-of-concept work accelerates that transition locally.
Which industries hire the most senior solution architects in Dallas?
The sectors hiring the most senior solution architects in Dallas are Consulting & Professional Services, Technology & Software, and Accounting & Auditing, based on current listings on Migrate Mate as of June 2026. Dallas's position as a major hub for corporate headquarters, financial back-office operations, and large regional health networks creates sustained demand for architects who can bridge complex infrastructure needs with long-term business strategy.
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