Senior Technical Support Specialist Jobs in Bellevue, WA

DESCRIPTION

The Senior Financial Analyst will serve as a dedicated Finance partner within the WW DSP Finance Central Team, reporting to the Senior Finance Manager, and will own three interconnected workstreams critical to the team's ability to deliver rigorous financial oversight across WW DSP cost base. The role owns the end-to-end monthly headcount controllership cycle for both the Corp and Fixed Field organizations — maintaining leader wise HC target files and controllership around it, running monthly outlook simulations, modeling HC OpEx across leaders, levels, and regions, and preparing HC controllership narratives for MBR and OP reviews. Beyond HC, the SFA will own the DSP Finance cost-out mechanism end-to-end — building and maintaining an initiative tracker across payments, operations, HC, and pricing; validating savings against baseline; owning the cost-out MBR narrative; and partnering with business teams on cross-initiative benchmarking. On the Pricing and Payments front, the role will establish Finance as a governance partner — building the NA rate card audit framework, engaging with the PRICE tool teams, establishing Finance review checkpoints in the pricing change process, and supporting EU pricing controllership groundwork in close partnership with the Payments & Pricing analyst.

In addition, the SFA will support the WW DSP planning and reporting workstream, working alongside the WW DSP Finance team to help standardize and simplify the WW DSP planning process — contributing to the consolidation of planning inputs across geographies and carriers, supporting P&L structure alignment, and driving consistency in reporting outputs across NA, EU, and ROW. This is a high-impact, cross-functional role for a Finance professional who combines strong controllership instincts with the ability to simplify complex data into clear financial narratives — and who can operate with equal confidence at the detail level and in front of senior leadership.

Key job responsibilities
Own end-to-end headcount controllership for the WW DSP organization — maintaining leaderwise HC target files, running monthly outlook simulations and highlighting risks/opportunities against OP2 targets, and modeling HC OpEx across leaders, levels, and regions for both Corp and Fixed Field organizations.
Own the DSP Finance cost-out mechanism — building and maintaining a consolidated initiative tracker, validating savings against baseline, owning the cost-out narrative in the monthly MBR, and partnering with business teams on cross-initiative benchmarking and opportunity identification.
Serve as the dedicated Finance partner to the Pricing workstream — building the NA rate card audit framework, establishing Finance review checkpoints in the pricing change process, engaging with the PRICE tool, and supporting EU pricing controllership groundwork in partnership with the Payments & Pricing teams.
Provide structured Finance support on Payments controllership — covering backup on payment approvals and dispute resolution, supporting execution of the Finance Approval Framework, and assisting with Internal Audit action items on fixed and variable payments.
Support standardization and simplification of the WW DSP planning process — partnering with the DSP Finance team to consolidate planning inputs across geographies and carriers, drive P&L structure alignment, and improve consistency of financial reporting outputs across NA, EU, and ROW

A day in the life
Reviews roster and HC data — reconciling headcount movements, flagging risks, and updating Opex outlook simulations
Partners cross-functionally across Payments, Pricing, and business teams — tracking cost-out initiatives, supporting rate card validations, and ensuring Finance governance checkpoints are met
Owns financial narratives for leadership — translating complex data into concise, action-oriented insights for MBR, HC controllership summaries, and pricing deep-dives
Collaborates with the broader WW DSP Finance team on planning cycles — consolidating inputs across geographies, driving standardization, and ensuring the team delivers with rigour and on time

BASIC QUALIFICATIONS

• 3+ years of tax, finance or a related analytical field experience
• 4+ years of applying key financial performance indicators (KPIs) to analyses experience
• 4+ years of creating process improvements with automation and analysis experience
• 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience
• 3+ years of dissecting financial data and identifying patterns that support business strategy experience
• 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience
• Bachelor's degree

PREFERRED QUALIFICATIONS

• 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
• MBA, or CPA
• Knowledge of Tableau
• Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 82,700.00 - 117,100.00 USD annually