Service Advisor Jobs in Indianapolis, IN
Service Advisor jobs in Indianapolis are concentrated in the dealership corridors along the northwest side near Eagle Creek, the suburban strips in Castleton and Fishers, and the commercial clusters around the south side, with strong demand in automotive retail, RV and powersports, and fleet services. Employers hiring right now include Goodyear, Micro Center, and Kia of Carmel. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 70+ Service Advisor jobs
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.Job Responsibilities
Lead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Shares family concerns with rest of the SCI team
Minimum Requirements
Education
- High school diploma or equivalent
- 1-2 years of college or an equivalent of education and experience
Experience
- High school equivalency and 1-2 years of college or an equivalent of education and experience
- 1-2 years of customer service or sales industry experience preferred
Licenses
- Current state/province issued driver’s license with an acceptable driving record
- Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
- Must be able to pass the Company’s internal presentation certification within thirty days of hire
- Ability to work a number of evenings and or weekends every month
- Ability to drive frequently
- Ability to obtain and maintain an insurance license if required by state/province
- Flexible hours but, at times must have the ability to work up to 12 hours in a day
- Ability to treat others with empathy and respect
- Knowledge of computers and some software
- Customer service skills
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.Job Responsibilities
Lead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Shares family concerns with rest of the SCI team
Minimum Requirements
Education
- High school diploma or equivalent
- 1-2 years of college or an equivalent of education and experience
Experience
- High school equivalency and 1-2 years of college or an equivalent of education and experience
- 1-2 years of customer service or sales industry experience preferred
Licenses
- Current state/province issued driver’s license with an acceptable driving record
- Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
- Must be able to pass the Company’s internal presentation certification within thirty days of hire
- Ability to work a number of evenings and or weekends every month
- Ability to drive frequently
- Ability to obtain and maintain an insurance license if required by state/province
- Flexible hours but, at times must have the ability to work up to 12 hours in a day
- Ability to treat others with empathy and respect
- Knowledge of computers and some software
- Customer service skills
See All 70 Service Advisor Jobs in Indianapolis
Find roles in Indianapolis that match your experience and apply in just a few clicks.
Find Service Advisor JobsService Advisor Job Market in Indianapolis
Who's Hiring
Service Advisor Jobs in Indianapolis: Frequently Asked Questions
How do I get a service advisor job in Indianapolis?
Focus your search on Indianapolis's dense dealership corridors, particularly along Michigan Road, the Shadeland Avenue auto row on the east side, and the Greenwood and Avon suburbs where high-volume franchises cluster. Automotive, RV, and fleet-service employers here value candidates who can manage repair orders and communicate technical details to customers. A background in automotive service, even as a technician's assistant or parts counter associate, gives you a meaningful edge in this market.
Which companies hire service advisors in Indianapolis?
Employers hiring service advisors in Indianapolis right now include Goodyear, Micro Center, and Kia of Carmel, based on current listings on Migrate Mate as of November 2026. Indianapolis's market is anchored by large franchise dealership groups, fleet management operations tied to the city's logistics sector, and specialty powersports retailers serving the surrounding region.
Are there remote service advisor jobs in Indianapolis?
Yes, though remote work is rare for service advisors since most of the role involves physically receiving vehicles, walking customers through inspections, and coordinating with on-site technicians. About 0% of service advisor openings tied to Indianapolis are remote or hybrid as of November 2026, and those positions tend to be in warranty administration, customer retention, or service coordination roles at larger dealer groups with centralized back-office functions.
How can I get a service advisor job in Indianapolis with little or no experience?
The most realistic entry path in Indianapolis is starting at a high-volume dealership in a customer-facing support role, such as service lane porter, parts counter associate, or cashier, where managers can evaluate your communication skills before promoting you to advisor. Large franchise groups on the northwest and south sides regularly hire and develop entry-level staff internally. Completing an automotive service advisor certificate through Ivy Tech Community College in Indianapolis also signals commitment to local hiring managers.
See All 70 Service Advisor Jobs in Indianapolis
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