Service Advisor Jobs in Raleigh, NC
Service Advisor jobs in Raleigh are concentrated in automotive dealerships and multi-point service centers across North Hills, Garner, and the Brier Creek corridor, with steady demand from Holman, Sam's Club, and Blue Compass RV across Automotive. The market is active year-round, with experienced advisors and strong communicators in particularly short supply. Find a role that fits below and apply directly.
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Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Audi Raleigh has an outstanding opportunity for a Service Advisor to join their team!
What will you do?
Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties:
Ability to meet & greet customers with courtesy and efficiency
Responsible for proving an outstanding guest experience!
Determine the course of action to take and obtain customer authorization.
Write up service needs and give customer accurate estimate for dollar amount and completion time of work.
Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.
Knowledge of warranty and service/insurance policies.
Keeping customer informed and advise customer of the prognosis of their vehicle.
Calling customers to set appointments and answer telephones at a timely manner.
Attends/completes required training and department meetings.
What are we looking for?
High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.
Current valid driver’s license
Must have good reading, writing and math skills.
Have excellent interpersonal skills and provide outstanding customer service.
Ability to work retail hours
Computer proficient
#LI-EB1
INDRA
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
Benefits:
Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Artificial Intelligence Statement
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
Misrepresent or embellish qualifications, skills, or experience
Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
See All 104+ Service Advisor Jobs in Raleigh
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Find Service Advisor JobsService Advisor Job Market in Raleigh
Who's Hiring
- Holman13

- Sam's Club13

- Blue Compass RV13

- Chapel Hill Tire13

- Autohaus Import Service13A
Top Industries Hiring
- Automotive
Service Advisor Jobs in Raleigh: Frequently Asked Questions
How do I get a service advisor job in Raleigh?
Focus your search on the dealership clusters along Capital Boulevard, the Brier Creek Parkway corridor, and the Garner and Cary edges of the metro, where franchised and independent service operations run the highest volume. Candidates who can demonstrate repair order management, customer retention, and upsell discipline stand out locally. Familiarity with DMS platforms common in larger dealership groups also gives Raleigh applicants a concrete edge over general applicants.
Which companies hire service advisors in Raleigh?
Employers hiring service advisors in Raleigh right now include Holman, Sam's Club, and Blue Compass RV, based on current listings on Migrate Mate as of September 2026. Raleigh's mix of franchised new-car dealerships, multi-brand used-vehicle groups, and independent specialty shops means openings exist across a wide range of employer sizes and service volumes.
Are there remote service advisor jobs in Raleigh?
Yes, though remote work is limited for service advisors since most of the role involves direct customer and technician interaction at a physical service lane. About 0% of service advisor openings tied to Raleigh are remote or hybrid as of September 2026, and those positions tend to be in warranty administration, service coordination, or customer follow-up roles where phone and digital communication replace in-person contact.
How can I get a service advisor job in Raleigh with little or no experience?
The most realistic entry point in Raleigh is a service porter or cashier role at one of the metro's larger franchised dealerships, which often promote internally once reliability and product knowledge are demonstrated. Raleigh's growing independent shop scene, particularly in Cary and Garner, also hires entry-level writers willing to train on the job. A valid driver's license, basic automotive familiarity, and customer-facing experience from any industry make a meaningful difference at this level.
Which industries hire the most service advisors in Raleigh?
Raleigh service advisor roles concentrate in Automotive, based on current listings on Migrate Mate as of September 2026. Raleigh's continued population growth and high vehicle ownership rates across the Research Triangle suburbs keep service lanes at capacity, sustaining consistent hiring pressure across these sectors.
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