Service Coordinator Jobs in Indianapolis, IN
Service Coordinator jobs in Indianapolis are concentrated in the Meridian-Kessler corridor, downtown, and the North Meridian Street medical district, with strong demand across healthcare, social services, and logistics. Employers hiring right now include Ricoh, The Refinery, and Campus Classics. Scan the live roles below and apply to whichever ones fit.
Find Service Coordinator JobsOverview
Showing 5 of 14+ Service Coordinator jobs
Coordinate the complaint and grievance process. Assist in internal and external Service Excellence initiatives. Produce reports. Coordinate the Service Excellence Program. These are just a few of the things that Service Excellence Coordinator handles. Think you’re up for the challenge?
WHO WE ARE
With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Hours/Days: 11am-4pm Monday-Thursday and Fridays are 12pm-4pm
Coordinate the intake and distribution of complaints and grievances.
Monitor, document, & distribute messages on the Physician and Nurse’s comment lines and other internal comment lines.
Provide training for staff related to the complaint and grievance process through formal and informal education and training.
Create materials necessary for effective and timely training of staff and others.
Produce reports regarding complaint and grievances, and patient satisfaction surveys, and distribute them to appropriate personnel.
Maintain knowledge of all essential operations of the Service Excellence Department and work with the manager to coordinate efforts.
Recognize inefficiencies and work with manager to correct.
Work with Cultural/Mission Coordinator to assure effective operation of interpreting requests.
Coordinate the intake and distribution of Service Excellence Employee Recognition awards.
QUALIFICATIONS
Required High School Diploma/GED
5 years Customer Service Required
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Coordinate the complaint and grievance process. Assist in internal and external Service Excellence initiatives. Produce reports. Coordinate the Service Excellence Program. These are just a few of the things that Service Excellence Coordinator handles. Think you’re up for the challenge?
WHO WE ARE
With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Hours/Days: 11am-4pm Monday-Thursday and Fridays are 12pm-4pm
Coordinate the intake and distribution of complaints and grievances.
Monitor, document, & distribute messages on the Physician and Nurse’s comment lines and other internal comment lines.
Provide training for staff related to the complaint and grievance process through formal and informal education and training.
Create materials necessary for effective and timely training of staff and others.
Produce reports regarding complaint and grievances, and patient satisfaction surveys, and distribute them to appropriate personnel.
Maintain knowledge of all essential operations of the Service Excellence Department and work with the manager to coordinate efforts.
Recognize inefficiencies and work with manager to correct.
Work with Cultural/Mission Coordinator to assure effective operation of interpreting requests.
Coordinate the intake and distribution of Service Excellence Employee Recognition awards.
QUALIFICATIONS
Required High School Diploma/GED
5 years Customer Service Required
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
See All 14 Service Coordinator Jobs in Indianapolis
Find roles in Indianapolis that match your experience and apply in just a few clicks.
Find Service Coordinator JobsService Coordinator Job Market in Indianapolis
Who's Hiring
Service Coordinator Jobs in Indianapolis: Frequently Asked Questions
How do I get a service coordinator job in Indianapolis?
Focus your search on Indianapolis's largest hiring sectors: healthcare systems along the North Meridian Street corridor, social services nonprofits on the near-east and near-north sides, and logistics and distribution employers near the I-465 belt. Candidates who stand out typically have case management experience, strong documentation habits, and familiarity with the care coordination or dispatch workflows common to Indianapolis's major hospital networks and community organizations.
Which companies hire service coordinators in Indianapolis?
Indianapolis service coordinator roles are posted by Ricoh, The Refinery, and Campus Classics and others right now, based on current listings on Migrate Mate as of July 2026. Indianapolis's mix of large hospital systems, behavioral health agencies, and regional logistics companies makes it one of Indiana's most active markets for this role.
Are there remote service coordinator jobs in Indianapolis?
Yes, though availability depends heavily on the role type. Hands-on positions in healthcare or field-based social services are almost always on-site, while desk-based coordination roles in insurance, logistics dispatch, and administrative services are more commonly remote or hybrid. About 0% of service coordinator openings tied to Indianapolis are remote or hybrid as of July 2026, with scheduling and insurance coordination roles representing the largest share of those flexible listings.
How can I get a service coordinator job in Indianapolis with little or no experience?
The most realistic entry path in Indianapolis is through administrative or customer service roles at one of the city's major healthcare systems or nonprofit social service agencies, which regularly hire entry-level coordinators and promote from within. Positions like patient access representative, community health worker, or dispatch associate at Indianapolis-area employers give you the workflow exposure hiring managers look for. Volunteering with United Way of Central Indiana or similar local organizations also builds the case management context that sets newer candidates apart.
Related Jobs in Indiana
See All 14 Service Coordinator Jobs in Indianapolis
Find roles in Indianapolis that match your experience and apply in just a few clicks.
Find Service Coordinator Jobs