Service Planner Jobs
Service planner jobs are open across manufacturing, logistics, field services, and utilities, at every level from entry-level scheduler to senior planning manager, with specializations in production planning, maintenance scheduling, and supply chain coordination. Find a role that fits below and apply directly.
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Novaspect, Inc., an Emerson Impact Partner, is seeking a Senior Service Coordinator – Reliability Solutions to lead the planning, scheduling, and coordination of field service resources. This role owns the service schedule and aligns customer commitments with technician availability, capabilities, workload, geography, travel requirements, and business priorities.
This is more than a dispatching role. You enjoy turning a complicated workload into a clear, executable plan. You look beyond today’s schedule, anticipate conflicts, and act before they become problems. Most importantly, you take ownership: ensuring the right resource is assigned to the right work, properly prepared, at the right time The Senior Service Coordinator looks ahead, identifies resource conflicts and capacity constraints, adjusts plans as conditions change, and ensures technicians have the information and prerequisites needed to execute their work successfully. The role also supports complex service engagements, quoting, service-order administration, customer communication, and continuous improvement.
Senior Service Planner Essential Duties and Responsibilities
- Plan and assign field resources based on customer requirements, technician availability, technical capabilities, workload, geography, travel, and service priorities
- Maintain forward visibility of service demand and capacity; proactively identify conflicts, coverage gaps, and resource constraints before they impact customers
- Rebalance and reassign work as priorities, customer requirements, and technician availability change; clearly communicate impacts to technicians, customers, Sales, supervisors, and service leadership
- Review service scope and scheduling requirements before assignment and confirm job readiness, including customer timing, site access, travel, documentation, and other prerequisites
- Coordinate larger, multi-technician, multi-site, or multi-day service engagements, including resource plans, milestones, stakeholder communication, and schedule dependencies
- Provide supervisors and service leadership with scheduling and capacity visibility to support workload, staffing, overtime, travel, and resource-allocation decisions
- Prepare and coordinate complex service-support quotations in Salesforce; reconcile customer purchase orders with service details and incorporate anticipated work into planning
- Set up and track service orders in IFS and coordinate required handoffs through service completion, customer reporting, and invoicing
- Lead customer conversations—including kickoff, schedule updates, issue resolution, and other complex or critical discussions—with professionalism and clarity
- Develop and maintain planning and scheduling best practices; identify opportunities to improve schedule stability, resource utilization, communication, and service execution
Senior Service Planner Qualifications
- High school diploma or equivalent required; bachelor’s degree preferred
- 4+ years of experience in industrial service, field-service scheduling, workforce planning, service coordination, dispatch, project coordination, or a related environment
- Demonstrated ability to plan and schedule multiple field resources across competing customer requirements and changing priorities
- Strong organizational, prioritization, problem-solving, communication, and customer-service skills
- Ability to understand service scope and translate it into resource, schedule, and execution requirements
- Proficiency with Microsoft Office and experience with ERP, CRM, order-processing, field-service-management, or workforce-scheduling systems; IFS and Salesforce experience preferred
- Industrial reliability, maintenance, condition monitoring, rotating equipment, automation, mechanical service, outage, or shutdown coordination experience is a plus
Senior Service Coordinator Physical Requirements
- Ability to work extended periods at a computer and manage multiple priorities in a dynamic service environment
What Success Looks Like
- Service work is planned through a consistent, centralized scheduling process with clear ownership
- Capacity constraints and scheduling conflicts are identified early and resolved proactively
- Technicians are appropriately assigned, prepared, and equipped with the information needed to execute scheduled work
- Customer priorities are reflected in resource decisions, and schedule changes are communicated clearly
- Supervisors and technical leaders spend less time on routine scheduling and more time supporting people, technical quality, and customers
Senior Service PlannerPay:
- Base Salary Range: $80,000 - 90,000
- Potential Bonus: 5%
The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.
Senior Service Planner Benefits:
Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:
- Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
- 401K with 4% company match
- Employee Stock Ownership Plan (ESOP)
- Excellent health & wellness benefits
- Student debt & tuition reimbursement
- Referral bonus
Who We Are:
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.
Novaspect, Inc., an Emerson Impact Partner, is seeking a Senior Service Coordinator – Reliability Solutions to lead the planning, scheduling, and coordination of field service resources. This role owns the service schedule and aligns customer commitments with technician availability, capabilities, workload, geography, travel requirements, and business priorities.
This is more than a dispatching role. You enjoy turning a complicated workload into a clear, executable plan. You look beyond today’s schedule, anticipate conflicts, and act before they become problems. Most importantly, you take ownership: ensuring the right resource is assigned to the right work, properly prepared, at the right time The Senior Service Coordinator looks ahead, identifies resource conflicts and capacity constraints, adjusts plans as conditions change, and ensures technicians have the information and prerequisites needed to execute their work successfully. The role also supports complex service engagements, quoting, service-order administration, customer communication, and continuous improvement.
Senior Service Planner Essential Duties and Responsibilities
- Plan and assign field resources based on customer requirements, technician availability, technical capabilities, workload, geography, travel, and service priorities
- Maintain forward visibility of service demand and capacity; proactively identify conflicts, coverage gaps, and resource constraints before they impact customers
- Rebalance and reassign work as priorities, customer requirements, and technician availability change; clearly communicate impacts to technicians, customers, Sales, supervisors, and service leadership
- Review service scope and scheduling requirements before assignment and confirm job readiness, including customer timing, site access, travel, documentation, and other prerequisites
- Coordinate larger, multi-technician, multi-site, or multi-day service engagements, including resource plans, milestones, stakeholder communication, and schedule dependencies
- Provide supervisors and service leadership with scheduling and capacity visibility to support workload, staffing, overtime, travel, and resource-allocation decisions
- Prepare and coordinate complex service-support quotations in Salesforce; reconcile customer purchase orders with service details and incorporate anticipated work into planning
- Set up and track service orders in IFS and coordinate required handoffs through service completion, customer reporting, and invoicing
- Lead customer conversations—including kickoff, schedule updates, issue resolution, and other complex or critical discussions—with professionalism and clarity
- Develop and maintain planning and scheduling best practices; identify opportunities to improve schedule stability, resource utilization, communication, and service execution
Senior Service Planner Qualifications
- High school diploma or equivalent required; bachelor’s degree preferred
- 4+ years of experience in industrial service, field-service scheduling, workforce planning, service coordination, dispatch, project coordination, or a related environment
- Demonstrated ability to plan and schedule multiple field resources across competing customer requirements and changing priorities
- Strong organizational, prioritization, problem-solving, communication, and customer-service skills
- Ability to understand service scope and translate it into resource, schedule, and execution requirements
- Proficiency with Microsoft Office and experience with ERP, CRM, order-processing, field-service-management, or workforce-scheduling systems; IFS and Salesforce experience preferred
- Industrial reliability, maintenance, condition monitoring, rotating equipment, automation, mechanical service, outage, or shutdown coordination experience is a plus
Senior Service Coordinator Physical Requirements
- Ability to work extended periods at a computer and manage multiple priorities in a dynamic service environment
What Success Looks Like
- Service work is planned through a consistent, centralized scheduling process with clear ownership
- Capacity constraints and scheduling conflicts are identified early and resolved proactively
- Technicians are appropriately assigned, prepared, and equipped with the information needed to execute scheduled work
- Customer priorities are reflected in resource decisions, and schedule changes are communicated clearly
- Supervisors and technical leaders spend less time on routine scheduling and more time supporting people, technical quality, and customers
Senior Service PlannerPay:
- Base Salary Range: $80,000 - 90,000
- Potential Bonus: 5%
The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.
Senior Service Planner Benefits:
Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:
- Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
- 401K with 4% company match
- Employee Stock Ownership Plan (ESOP)
- Excellent health & wellness benefits
- Student debt & tuition reimbursement
- Referral bonus
Who We Are:
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.
Service Planner Jobs by Experience Level
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Find Service Planner JobsService Planner Job Market
Who's Hiring
Top Industries Hiring
- Manufacturing
- Electronics & Hardware
- Mining & Natural Resources
What Employers Look For
The qualifications that appear most often in service planner jobs.
- Experience with work order management or CMMS software such as SAP, Maximo, or ServiceMax
- Proven ability to schedule and coordinate field technicians or production resources across multiple concurrent jobs
- Strong communication skills for coordinating between customers, technicians, and operations teams
- Associate or bachelor's degree in business, operations management, supply chain, or a related field
- Proficiency in ERP systems and scheduling tools, with experience managing parts or inventory procurement
- Familiarity with KPIs such as first-time fix rate, schedule compliance, and mean time to repair
Tips for Your Service Planner Job Search
Tailor your resume to planning metrics
Highlight measurable outcomes on your resume: schedule adherence rates, parts availability improvements, or reductions in unplanned downtime. Service planner hiring managers scan for evidence you can manage competing priorities, not just list scheduling tools you've used.
Apply early to roles that fit
Migrate Mate lists service planner openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Match your resume to the industry vertical
A service planner resume for a field services company should emphasize technician dispatch and work order management, while one targeting manufacturing should lead with production scheduling and capacity planning. Reframe the same experience using the target industry's language.
Get specific about the planning tools you know
Job postings for service planners frequently require hands-on experience with ERP systems, CMMS platforms, or workforce management software. Name the specific systems you've used rather than listing them generically, and note the depth of your access, whether end-user, administrator, or configuration.
Prepare a scenario answer for scheduling conflicts
Interviewers almost always ask how you handle competing priorities when multiple jobs are urgent. Prepare a specific example that walks through how you gathered information, made the call, and communicated the outcome to affected teams or customers.
Negotiate using total role scope, not title alone
Service planner compensation varies widely based on the number of technicians you coordinate, the complexity of the work order volume, and whether you hold on-call responsibilities. Use those scope details to anchor your negotiation rather than relying on title comparisons.
Service Planner Jobs: Frequently Asked Questions
Which companies are hiring the most service planners?
The companies hiring the most service planners right now include City of Dallas, ASML, and Corovan, with the largest share of openings in Texas, Illinois, and California, based on current listings on Migrate Mate as of November 2026. Demand is strongest in industries with large field service operations, including utilities, industrial equipment, and facilities management.
How many service planner jobs are remote?
About 33% of service planner openings are fully remote or hybrid as of November 2026, though the share varies significantly by industry. Roles focused on back-office scheduling, work order coordination, or customer communication are most likely to offer remote flexibility, while positions tied to on-site dispatch or warehouse operations tend to require in-person presence.
How do you become a service planner?
Start by building a foundation in scheduling, logistics, or customer coordination, often through roles like dispatcher, service coordinator, or operations administrator. Gain hands-on experience with a CMMS or ERP system used in your target industry. Demonstrate that you can manage competing priorities across technicians, parts availability, and customer commitments, and document outcomes like improved schedule adherence or reduced downtime in your work history.
Can you get a service planner job with little experience?
Yes, many employers hire service planners from adjacent roles such as customer service representative, parts coordinator, or administrative scheduler. The key is showing that you understand workflow sequencing, have used scheduling or tracking software of any kind, and can communicate clearly under pressure. Certifications in supply chain basics or operations management can strengthen an entry-level application when direct planning experience is limited.
What does the service planner interview process look like?
Most service planner interviews include a phone screen focused on your scheduling and coordination background, followed by one or two in-person or video rounds with an operations manager or team lead. Expect scenario-based questions about how you prioritize urgent work orders, handle parts shortages, or communicate delays to customers. Some employers include a brief skills assessment covering the scheduling or ERP tools used in the role.
Where can I find and apply to service planner jobs?
You can find and apply to service planner jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your industry background and planning experience, then apply directly to each listing that fits.
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