Service Product Manager Jobs
Service Product Manager jobs are open across SaaS, financial services, healthcare technology, and telecommunications, at every level from associate to senior and director, with specializations in service operations, platform lifecycle management, and customer-facing product strategy. Scan the live roles below and apply to whichever ones fit.
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Summary:
The Product Owner is the voice of the stakeholders, sponsors and users of Nitro in the development process. The Product Owner works to understand and promote the vision of Nitro, set prioritization of development objectives, and eliminate obstacles to development of those objectives. Participating in the agile software development methodologies, the Product Owner partners with the Scrum Master to lead the scrum team by effectively communicating requirements, goals, and priorities.
The Product Owner leverages operational experience and strategic planning expertise, as well as knowledge gained by directly communicating with business stakeholders and sponsors to guide initiatives to maximize the business value delivered by the scrum team. The Product Owner possesses an in-depth knowledge of the vision, goals and desired objectives of the initiatives and acts as the first authority for decisions regarding business value and functionality for all the work done by the scrum team.
Responsibilities:
- Manage the complete product lifecycle, from strategic planning and ideation through implementation and launch
- Develop, plan and strategize to enhance current products and introduce new products to generate additional revenue and/or realize operational efficiencies
- Work closely with the stake holders and scrum team to create use cases, define requirements and prioritize software features
- Maintain a well defined backlog of epics and stories to implement approved products by coordinating with both executive leadership and department heads
- Work with stakeholders to develop business requirements and translate the requirements into epics and stories for development teams
- Lead Backlog grooming sessions to prioritize all stories and epics for features, architectural and non-functional requirements.
- Track and execute on product road-maps, development schedules and product/component designs
- Represent business stakeholders on the scrum team
- Partner with UX teams to ensure product design supports business workflow and Nitro development standards
- Monitor competition, identify, and analyze significant changes
- Manage overall project plan in an effort to meet product release timelines
- Spend time with users gathering feedback and then integrate that feedback into the design cycle
- Plan, develop, and coordinate on-going, in-house product training programs for multiple audiences
- Conduct special topic training in support of business needs and support projects when needed
- Develop a thorough understanding of goals and priorities, competitive differentiators, customer needs and industry trends to identify new software feature opportunities
Requirements:
- Must have knowledge, talent, and technology experience reflecting leadership capability.
- Must have an excellent coaching personality and strong communication and presentation skills.
- Must have 4+ years experience in a medium or large scale enterprise environment.
- Must have experience working with C-level executives and business leaders.
- Experience working according to Agile principles, taking a prioritized, pragmatic approach to ensure the correct product gets built and delivered on time.
- Prior experience working with remote and local development teams a plus.
Benefits:
- Full medical, dental, life and disability insurance plans that can be tailored to your specific needs and the needs of your family
- A competitive 401(k) retirement savings program matched by Power
- Salary commensurate with experience
- All the tech you need - We'll pay for whatever hardware and software you need to work and make sure you're regularly upgraded to the latest versions
- Personal development - We provide books, courses and conferences
- Paid parental leave - When the time comes to welcome a new member of the family, we offer paid parental leave
- 2 events per year focused on internal development and improvement
Power Home Remodeling Group is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to recruiting@powerhrg.com
Summary:
The Product Owner is the voice of the stakeholders, sponsors and users of Nitro in the development process. The Product Owner works to understand and promote the vision of Nitro, set prioritization of development objectives, and eliminate obstacles to development of those objectives. Participating in the agile software development methodologies, the Product Owner partners with the Scrum Master to lead the scrum team by effectively communicating requirements, goals, and priorities.
The Product Owner leverages operational experience and strategic planning expertise, as well as knowledge gained by directly communicating with business stakeholders and sponsors to guide initiatives to maximize the business value delivered by the scrum team. The Product Owner possesses an in-depth knowledge of the vision, goals and desired objectives of the initiatives and acts as the first authority for decisions regarding business value and functionality for all the work done by the scrum team.
Responsibilities:
- Manage the complete product lifecycle, from strategic planning and ideation through implementation and launch
- Develop, plan and strategize to enhance current products and introduce new products to generate additional revenue and/or realize operational efficiencies
- Work closely with the stake holders and scrum team to create use cases, define requirements and prioritize software features
- Maintain a well defined backlog of epics and stories to implement approved products by coordinating with both executive leadership and department heads
- Work with stakeholders to develop business requirements and translate the requirements into epics and stories for development teams
- Lead Backlog grooming sessions to prioritize all stories and epics for features, architectural and non-functional requirements.
- Track and execute on product road-maps, development schedules and product/component designs
- Represent business stakeholders on the scrum team
- Partner with UX teams to ensure product design supports business workflow and Nitro development standards
- Monitor competition, identify, and analyze significant changes
- Manage overall project plan in an effort to meet product release timelines
- Spend time with users gathering feedback and then integrate that feedback into the design cycle
- Plan, develop, and coordinate on-going, in-house product training programs for multiple audiences
- Conduct special topic training in support of business needs and support projects when needed
- Develop a thorough understanding of goals and priorities, competitive differentiators, customer needs and industry trends to identify new software feature opportunities
Requirements:
- Must have knowledge, talent, and technology experience reflecting leadership capability.
- Must have an excellent coaching personality and strong communication and presentation skills.
- Must have 4+ years experience in a medium or large scale enterprise environment.
- Must have experience working with C-level executives and business leaders.
- Experience working according to Agile principles, taking a prioritized, pragmatic approach to ensure the correct product gets built and delivered on time.
- Prior experience working with remote and local development teams a plus.
Benefits:
- Full medical, dental, life and disability insurance plans that can be tailored to your specific needs and the needs of your family
- A competitive 401(k) retirement savings program matched by Power
- Salary commensurate with experience
- All the tech you need - We'll pay for whatever hardware and software you need to work and make sure you're regularly upgraded to the latest versions
- Personal development - We provide books, courses and conferences
- Paid parental leave - When the time comes to welcome a new member of the family, we offer paid parental leave
- 2 events per year focused on internal development and improvement
Power Home Remodeling Group is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to recruiting@powerhrg.com
Service Product Manager Jobs by Experience Level
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Find Service Product Manager JobsService Product Manager Job Market
Who's Hiring
- Amazon29
- JPMorganChase20
- Humana16
- BNY10
- TikTok10
Top Industries Hiring
- Technology & Software42
- Banking & Financial Services14
- Investment & Asset Management10
- Consulting & Professional Services9
- Fintech5
What Employers Look For
The qualifications that appear most often in service product manager jobs.
- 3 or more years of product management experience with service, support, or operations scope
- Proven ability to define and track service-level KPIs and OKRs across cross-functional teams
- Experience writing detailed product requirements documents and user stories for internal service tools
- Familiarity with customer support platforms, CRM systems, and ticketing or case management tools
- Strong stakeholder management skills working across engineering, customer success, and sales operations
- Bachelor's degree in business, computer science, engineering, or a related technical field
Tips for Your Service Product Manager Job Search
Quantify service impact on your resume
Hiring managers for this role want to see outcomes tied to service metrics, not just feature launches. Replace vague bullets with numbers like reduction in ticket volume, improvement in SLA adherence, or uptick in NPS after a product change you owned.
Apply early to roles that fit
Migrate Mate lists service product manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to the service layer
Many product manager resumes read as pure feature delivery. Explicitly call out your experience owning post-sale workflows, support tooling, or service entitlement logic so recruiters don't have to infer your fit for a service-focused scope.
Target companies with dedicated service lines
Filter your search toward companies that separate their service product function from their core product team. Those orgs have clearer career ladders for this specialty and are less likely to absorb the role into a generalist PM position after six months.
Prepare a case study on operational complexity
Interviewers for service product manager roles frequently ask how you handled a messy cross-functional problem involving support, engineering, and sales ops at the same time. Build one tight case study that walks through your decision process, tradeoffs, and the measurable result.
Negotiate scope alongside compensation
Service product manager roles vary widely in whether you own pricing, entitlements, or just the tooling layer. Before accepting an offer, confirm in writing which service domains fall under your purview so your actual responsibilities match your title.
Service Product Manager Jobs: Frequently Asked Questions
Which companies are hiring the most service product managers?
The companies hiring the most service product managers right now include Amazon, JPMorganChase, and Humana, with the largest share of openings in Texas, California, and Georgia, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated at companies that run subscription or managed-service business models where post-sale product experience is a revenue driver.
How many service product manager jobs are remote?
About 78% of service product manager openings are fully remote or hybrid as of November 2026, reflecting the role's heavy reliance on digital collaboration tools and async cross-functional workflows. Fully remote availability tends to be highest for roles focused on internal tooling and support platform ownership rather than those requiring on-site coordination with field service or hardware teams.
How do you become a service product manager?
Start by building experience in a customer-facing or operations-adjacent role such as customer success, support engineering, or business operations, since service product managers are expected to deeply understand post-sale workflows. Move into an associate or junior PM role where you own a support tool, service entitlement feature, or operations platform. Build a portfolio of outcomes tied to service metrics, then target companies with a dedicated service product function to advance into a full service product manager title.
Can you get a service product manager job with little experience?
Yes, breaking in is possible if you reframe adjacent experience convincingly. Candidates from customer success, technical support, or solutions engineering roles often transition successfully by highlighting the service problems they identified and the cross-functional changes they drove, even without a formal PM title. Targeting smaller companies or startups that need someone to own service tooling from scratch is a practical entry point when you lack traditional product management credentials.
What does the service product manager interview process look like?
Most processes run three to five rounds and include a recruiter screen, a hiring manager conversation focused on your product thinking and service domain knowledge, a cross-functional panel with stakeholders from support or customer success, and a take-home or live case study where you diagnose a service problem and propose a roadmap. Some companies add a final executive conversation. Expect questions about how you prioritize competing requests from support, engineering, and sales operations simultaneously.
Where can I find and apply to service product manager jobs?
You can find and apply to service product manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and apply directly to each one that fits your experience, industry focus, and seniority level.
See All 1,077+ Service Product Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Service Product Manager Jobs