Business Operations Jobs
Business Operations jobs are open across technology, healthcare, financial services, and retail, at every level from analyst to vice president, with specializations in process improvement, vendor management, and cross-functional program coordination. Find a role that fits below and apply directly.
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- Austin
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
We’re looking for a Director of Business Operations (NorthAm) to join us and do things differently.
This is a critical leadership position designed for a strategic and hands-on leader who will shape the future of our operations across North America. You will not only lead business operations for the region but also proactively identify opportunities for improvement and guide a team of BizOps managers to execute these initiatives.
This is a high-visibility leadership role with significant regional scope. For the right candidate, this position offers a clear succession pathway to senior executive entity leadership in North America. You will serve as the primary operational representative to our regulators and the regional Board of Directors.
What you’ll do.
You will lead the North American operational strategy, directing a matrixed footprint of over 1,000 support and servicing team members located in our European hubs (Budapest and Tallinn), while building out our local teams in Austin and São Paulo.
Strategic Leadership: Lead the business operations organization in the region, identifying and capitalizing on opportunities to enhance efficiency and performance. You will work closely with global heads to shape the future of the region, including location strategy and capacity planning.
Team Leadership: Lead and develop a small team of high-performing BizOps managers, guiding them to execute on key operational improvements.
Regulatory & Board Representation: Represent our operations confidently and credibly in front of regulators and our board of directors.
Expansion and Growth: Collaborate with the North American leadership team on strategic expansion into new markets and regions.
Talent Development: Grow and mentor local operational leaders, hire new talent, and establish effective local ways of working, including hybrid models and career growth opportunities.
Execution in a Flat Structure: Embrace our flat organizational structure by being a leader who can both strategize and execute, getting your hands dirty to solve problems and drive projects forward.
Accountability & Success Metrics.
Your success will be measured by your ability to scale our regional operations efficiently and sustainably.
While you will ultimately hold accountability for regional servicing metrics (including SLAs, efficiency targets and resolution quality), your primary focus will be on driving structural improvements. You will work in lockstep with our product teams to build forward-looking infrastructure that upgrades our operations.
Operational Excellence: Proactively identify systemic operational vulnerabilities, lead high-impact automation projects, and drive contact deflection strategies to scale our volume without linearly scaling headcount.
Strategic Planning: Translate product requirements into a sustainable servicing model and formulate both long-term strategies and actionable 6-month plans.
Data-Driven Decisions: Build, track and execute against robust KPIs, using data to uncover operational insights and eliminate customer friction points.
Location and Talent Strategy: Act as a "local office leader", owning decisions on location changes, and contributing to our hybrid work strategy. You will also provide key input into forecasting and hiring decisions.
We are looking for a seasoned leader with a proven ability to operate at a senior level in a dynamic, product-driven environment.
Essential:
Experience: A minimum of 7+ years of experience in senior operational leadership roles within FinTech or at US banks.
Leadership in Scale-Up Environments: A highly successful track record in senior operational leadership, with a sophisticated approach to managing people, processes, and fast-moving organizational change. You must have a demonstrated ability to execute and scale within complex, tech-driven operations or product-led servicing environments.
Regulatory and Board Experience: Proven experience representing operations to regulators and a board of directors.
Product Partnership: A track record of working in true partnership with product teams to build effective solutions for support challenges.
Analytical & Data-Driven: You must be able to build and execute against KPIs and use data to solve complex problems and find insights.
Local Market Knowledge: A strong understanding of the laws, culture, and regulations within the US market.
Leading at Wise
Our 4D leadership framework, defined by four key attributes, captures what it means to be an impactful leader at Wise. Our unique culture gives teams and individuals the autonomy to make impactful decisions for our customers. Leaders empowr their teams to deliver this impact and champion our culture.
Design: Our leaders design the strategic direction, empowering their teams to operate autonomously and make data-driven decisions that directly benefit our customers.
Drive: They drive a high-performing culture by acting as a coach, nurturing an environment of continuous development and growth.
Develop: Leaders actively develop resilience and emotional intelligence to lead authentically and by example.
Disrupt: They disrupt the status quo by championing change and innovation, constantly seeking new ways to achieve our mission.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
More about the team
Find out more about our team, how we work and other open roles.
View the teamFind out more about what we offer our employees
From me days to mission days, sabbaticals to stock, and everything in between. For everyone, everywhere. We’re people building money without borders. Find out what you'll get if you join us.
Join us
For everyone, everywhere. We’re people building money without borders.
Business Operations Jobs by Experience Level
Top Cities Hiring Business Operationss
Explore business operations openings in the cities hiring most right now.
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Find Business Operations JobsBusiness Operations Job Market
Who's Hiring
- CarMax43
- University of Miami23
- Cornerstone Caregiving22
- Intuit17
- CBIZ16
Top Industries Hiring
- Technology & Software22
- Education12
- Government & Public Sector7
- Healthcare & Medical Services7
- Electronics & Hardware6
What Employers Look For
The qualifications that appear most often in business operations jobs.
- 3 to 5 years of experience in operations, strategy, or program management
- Proficiency in data analysis tools such as Excel, SQL, or BI dashboards
- Experience managing cross-functional projects from initiation to completion
- Familiarity with process improvement frameworks such as Lean or Six Sigma
- Strong written and verbal communication skills for executive-level stakeholders
- Bachelor's degree in business administration, operations management, or a related field
Tips for Your Business Operations Job Search
Quantify process improvements on your resume
Business operations hiring managers want to see outcomes, not activities. Replace vague bullets like 'improved workflows' with specifics: cycle time reduced, cost saved, or headcount reallocated. Concrete impact numbers make your resume stand out in a stack of process-focused candidates.
Apply early to roles that fit
Migrate Mate lists business operations openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Match your resume to the job's stack
Business operations roles vary widely in tooling. One posting expects SQL and data dashboards, another focuses on ERP systems or project management software. Scan each job description carefully and mirror the tools it names so your resume clears the initial screening stage.
Target roles by their reporting structure
Whether a business operations role reports to a COO, a finance lead, or a product org tells you a lot about its real priorities. Use that signal when targeting openings, and tailor your cover letter to reflect the language and metrics the hiring team actually cares about.
Prepare a case study for your interview
Business operations interviews almost always include a structured problem-solving exercise. Prepare a concise case study from your own experience showing how you diagnosed an operational bottleneck, proposed a solution, aligned stakeholders, and measured the result. Practice delivering it in under four minutes.
Negotiate scope, not just compensation
In business operations, the boundaries of your role are often negotiable at the offer stage. Ask about which teams you'll partner with, what decisions you'll own versus advise on, and whether the scope can expand after your first performance review. Clarity here shapes your long-term growth.
Business Operations Jobs: Frequently Asked Questions
Which companies are hiring the most business operations professionals?
The companies hiring the most business operationss right now include CarMax, University of Miami, and Cornerstone Caregiving, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of September 2026. Demand is particularly strong at technology companies, healthcare systems, and financial services firms scaling their internal infrastructure.
How many business operations jobs are remote?
About 56% of business operations openings are fully remote or hybrid as of September 2026, reflecting strong employer flexibility in this function. Sub-areas focused on data analysis, program coordination, and vendor management tend to offer the highest share of remote arrangements, while roles tied to facilities, supply chain, or on-site team management are more likely to require in-person presence.
How do you become a business operations professional?
Start by building a foundation in analytical thinking and project coordination, whether through a business-related degree, an operations-adjacent role, or a certification in project management or process improvement. Move into a junior operations analyst or coordinator position, take ownership of a measurable process, document your results, and build relationships across finance, product, and engineering teams to expand your scope over time.
Can you break into business operations without direct experience?
Yes, you can transition into business operations from adjacent roles in consulting, customer success, finance, or even engineering. Hiring managers in this function value structured thinking and cross-functional exposure over a specific job title. Build a portfolio of one or two documented process projects, even from volunteer or internal work, and frame your existing experience around the outcomes you drove rather than the tasks you completed.
What does the business operations interview process look like?
Business operations interviews typically include an initial recruiter screen, a hiring manager conversation focused on your operational background and problem-solving approach, and at least one structured case or take-home exercise testing your ability to diagnose an inefficiency and propose a solution. Final rounds often bring in cross-functional stakeholders from finance, product, or engineering, so be ready to speak to how you work across teams, not just within your own function.
Where can I find and apply to business operations jobs?
You can find and apply to business operations jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and target industry, then apply directly to each listing. The openings on the page are updated regularly, so check back often if you don't find the right fit on your first search.
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