Entry Level Service Relationship Manager Jobs
New grad service relationship manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a client-facing portfolio can matter more than a long resume. Most openings are on-site roles concentrated in Banking & Financial Services, Investment & Asset Management, and Fintech, with employers like JPMorganChase, Regions Bank, and Bank of America hiring at this level now.
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INTRODUCTION
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
JOB DESCRIPTION
Responsibilities:
- Develop and strengthen relationships with Life Sciences sales organizations, creating effective go-to-market strategies for business growth.
- Design creative and profitable commercial models that enhance Genpact’s value proposition and drive revenue growth.
- Build and implement data strategies to guide effective promotional planning and execution, ensuring optimal outcomes.
- Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery.
- Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs.
- Develop a growth strategy focused on both financial success and client satisfaction, ensuring a balanced approach to business development.
- Ensure operational excellence through governance, project prioritization, and effective resource optimization across teams.
- Conduct research to identify new markets and customer needs within the Deduction Management space, tailoring strategies to meet those demands.
- Foster an innovative mindset by identifying process improvement opportunities that optimize workflows, reduce costs, and increase client value.
- Translate strategic vision into actionable plans that drive business success and customer outcomes.
- Build and manage collateral for customer meetings, collaborating with Sales, Operations, Value Share, Transformation, and Digital teams.
- Cultivate a transformation mindset, identifying opportunities for automation and process improvement to enhance service delivery.
- Promote Genpact’s products/services by addressing or predicting clients' objectives, ensuring alignment with their business needs.
- Develop and present business case studies that demonstrate the impact of Genpact’s value-sharing approach for both new and existing customers.
QUALIFICATIONS
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
ITIL Foundation Certificate in IT Service Management - Axelos
Required Skills
- Business Consulting
- Customer Relationship Management (CRM)
- Digital Business Strategy
- Financial Analysis Reporting
- Global Business Strategies
- Sales
- Sales Forecasting
Language
English (Required)
Language Proficiency -
English (OVERALL - Advanced - C1)
ADDITIONAL JOB LOCATION -
JOB TYPE
Regular
Master Skill List -
Relationship Management
Remote Type -
Hybrid
Work Shift -
Day Job (United States of America)
The approximate annual base compensation range for this position is:
100,000 to 125,000 USD
“Los Angeles California-based candidates are not eligible for this role”
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
WHY JOIN GENPACT?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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Find JobsEntry Level Service Relationship Manager Job Market
Who's Hiring
- JPMorganChase140

- Regions Bank110

- Bank of America72

- Truist19

- Ernest13

Top Industries Hiring
- Banking & Financial Services249
- Investment & Asset Management34
- Fintech28
- Technology & Software21
- Healthcare & Medical Services4
Entry Level Service Relationship Manager Jobs: Frequently Asked Questions
How do I get an entry level service relationship manager job?
Start by highlighting any client-facing experience, even from internships, campus roles, or part-time customer service work. Employers hiring at this level look for strong communication skills, the ability to manage multiple accounts or contacts, and a willingness to learn internal processes. Tailoring your resume to show relationship-building outcomes, such as retention or satisfaction improvements, gives you a real edge over candidates with similar experience.
Which companies hire entry level service relationship managers?
Companies hiring entry level service relationship managers right now include JPMorganChase, Regions Bank, and Bank of America, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from financial services firms, technology companies, and business services organizations that onboard junior candidates into structured account or client management training programs.
Are there remote entry level service relationship manager jobs?
Yes, though most openings at this level still favor in-office or hybrid arrangements. About 8% of entry level service relationship manager openings are remote or hybrid as of November 2026, reflecting employer preferences for in-person mentorship and client contact during the early stages of the role. Filtering by work setting on Migrate Mate helps you narrow to the format that fits your situation.
Are these new grad service relationship manager jobs?
Yes, the listings on this page include new grad, recent graduate, and junior service relationship manager roles. A posting is new-grad friendly when it welcomes candidates with zero to two years of experience, accepts internship or co-op work in place of full-time history, or calls out a degree as the primary qualification. Look for language like "training provided" or "no prior account management required" as reliable signals.
Which industries hire the most entry level service relationship managers?
Entry Level service relationship manager roles concentrate in Banking & Financial Services, Investment & Asset Management, and Fintech, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their business models depend on ongoing client retention and account oversight, which creates consistent demand for junior candidates who can be developed into long-term relationship management professionals.