Service Team Associate Jobs in New York
Service Team Associate jobs in New York are consistently in demand, with openings concentrated in retail, financial services, hospitality, and consumer banking at every level from entry-level through senior associate. New York City, Buffalo, and Albany generate the highest volume of hiring, anchored by employers like JPMorgan Chase, Macy's, and Target, which maintain large service operations throughout the state. The most sought-after specialties include customer-facing retail service, branch banking support, and hospitality guest services. Find a role that fits below and apply directly.
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Compensation Range: $15.50 to $18.50 Hourly
Location:
169-171 Ontario St, Cohoes, New York 12047 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
See All 63 Service Team Associate Jobs in New York
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Find Service Team Associate JobsService Team Associate Jobs by City in New York
Where New York roles are concentrated, by current openings.
Service Team Associate Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Web Team Associates28

- Michaels Stores8

- Bass Pro Shops3

- Newark Wayne Community Hospital3

Top Industries Hiring
- Retail17
- Healthcare & Medical Services10
- Consumer Goods8
- Investment & Asset Management3
- Marketing & Advertising2
What New York Employers Look For
The qualifications that appear most often in service team associate jobs across New York.
- High school diploma or GED required by most New York employers for this role
- Prior customer service or retail experience in a team-based New York environment
- Strong verbal communication skills for direct interaction with New York customers
- Ability to work flexible shifts including weekends at New York locations
- Familiarity with point-of-sale systems or customer relationship management software
- Demonstrated ability to collaborate with team members in a fast-paced setting
Service Team Associate Jobs in New York: Frequently Asked Questions
How do you become a service team associate in New York?
Most service team associate positions in New York do not require a state-issued license, making a high school diploma or GED the standard entry point. Employers across New York City, Buffalo, and Albany typically hire candidates with some customer service background, whether from retail, food service, or hospitality. Completing a company onboarding program or earning a customer service certificate through a community college strengthens a candidate's profile considerably.
Which companies hire service team associates in New York?
Employers hiring service team associates in New York right now include Web Team Associates, Web Team Associates, and Michaels Stores, based on current listings on Migrate Mate as of June 2026. New York's dense retail corridors, major bank branch networks, and large hospitality operations make it one of the most active states for this role year-round.
Which New York cities have the most service team associate jobs?
Rochester, New York, and Jamaica account for the most service team associate openings in New York. New York City drives the bulk of volume given its concentration of retail flagships, financial services branches, and hotel operations, while Buffalo and Albany generate steady demand through regional retail chains, healthcare-adjacent service roles, and state agency support functions.
Are there remote service team associate jobs in New York?
Yes, but they're rare. The service team associate role is largely customer-facing and location-dependent, so most positions require on-site presence. About 3% of service team associate openings tied to New York are remote or hybrid as of June 2026, and those that exist tend to involve back-office customer support, account servicing, or digital chat functions rather than in-person floor roles.
How can I get hired as a service team associate in New York with little or no experience?
The most realistic entry path is applying directly to seasonal or part-time associate programs run by large New York retailers and banks, many of which convert to full-time roles. Employers like department stores in Manhattan and regional credit unions in upstate New York routinely hire candidates without prior experience through structured onboarding tracks. Moving laterally from cashier, front desk, or food service positions is a common route, and completing a free customer service certificate through CUNY or a SUNY community college gives candidates a meaningful edge.
Where can I find and apply to service team associate jobs in New York?
You can find and apply to service team associate jobs in New York on Migrate Mate, which lists current openings from employers hiring across the state. Search the available roles, find the ones that match your experience and preferred location, and apply directly to each position that fits.
See All 63 Service Team Associate Jobs in New York
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