Mid Level Service Team Lead Jobs
Mid level service team lead jobs go to professionals ready to own service operations end to end, guide junior staff, and make day-to-day decisions with minimal oversight. Openings are spread across on-site, hybrid, and remote settings in Healthcare & Medical Services, Insurance, and Technology & Software, with employers like State Farm, Amazon, and Amazon Web Services hiring at this level now.
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Showing 5 of 187+ Mid Level Service Team Lead jobs
SUMMARY
Apple is where individual imaginations gather together, committing to the values that lead to great work. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. Here, you’ll do more than join something — you’ll add something. We are looking for an Executive Assistant - Admin Team Manager to support the Vice President of the Intelligent System Experience team and manage a team of administrative assistants.
DESCRIPTION
This high-impact role requires exceptional flexibility, strategic thinking, and problem-solving skills to navigate shifting priorities and last-minute changes. As the primary gatekeeper to executive calendars, you will orchestrate complex schedules while collaborating with executive assistants, project managers, and leaders across Apple and external organizations. As the manager to the administrative team, you will lead, guide and grow this savvy group of people.
MINIMUM QUALIFICATIONS
- Qualified candidates should have 3+ years of experience managing a team
- Experience as an administrative assistant / executive assistant managing complex calendars, preferably in a high tech environment.
- Success requires exceptional organizational and communication skills, keen attention to detail, and the highest level of discretion with confidential information.
- Strong professionalism, relationship-building expertise, and genuine passion for operational excellence are essential.
- You must be tech-savvy, proactive, and adaptable, always anticipating needs to keep operations running smoothly.
PREFERRED QUALIFICATIONS
- AA or BA/BS degree
- Proficiency with iCal, Keynote, Mail and other OS X based office systems a plus.
- Highly motivated and enjoys fast paced environment; ability to switch gears quickly.
COMPENSATION
- Base pay range for this role is between $130,500 and $195,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Apple believes accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Apple accepts applications to this posting on an ongoing basis.
SUMMARY
Apple is where individual imaginations gather together, committing to the values that lead to great work. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. Here, you’ll do more than join something — you’ll add something. We are looking for an Executive Assistant - Admin Team Manager to support the Vice President of the Intelligent System Experience team and manage a team of administrative assistants.
DESCRIPTION
This high-impact role requires exceptional flexibility, strategic thinking, and problem-solving skills to navigate shifting priorities and last-minute changes. As the primary gatekeeper to executive calendars, you will orchestrate complex schedules while collaborating with executive assistants, project managers, and leaders across Apple and external organizations. As the manager to the administrative team, you will lead, guide and grow this savvy group of people.
MINIMUM QUALIFICATIONS
- Qualified candidates should have 3+ years of experience managing a team
- Experience as an administrative assistant / executive assistant managing complex calendars, preferably in a high tech environment.
- Success requires exceptional organizational and communication skills, keen attention to detail, and the highest level of discretion with confidential information.
- Strong professionalism, relationship-building expertise, and genuine passion for operational excellence are essential.
- You must be tech-savvy, proactive, and adaptable, always anticipating needs to keep operations running smoothly.
PREFERRED QUALIFICATIONS
- AA or BA/BS degree
- Proficiency with iCal, Keynote, Mail and other OS X based office systems a plus.
- Highly motivated and enjoys fast paced environment; ability to switch gears quickly.
COMPENSATION
- Base pay range for this role is between $130,500 and $195,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Apple believes accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Apple accepts applications to this posting on an ongoing basis.
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Find JobsMid Level Service Team Lead Job Market
Who's Hiring
- State Farm19
- Amazon11
- Amazon Web Services5
- Encompass Health4
- JPMorganChase3
Top Industries Hiring
- Healthcare & Medical Services41
- Insurance23
- Technology & Software17
- Manufacturing14
- Consulting & Professional Services14
Mid Level Service Team Lead Jobs: Frequently Asked Questions
How do I get a mid level service team lead job?
Position yourself by highlighting direct experience coordinating service teams, resolving escalations independently, and improving workflows or customer outcomes. Employers at this level look for candidates who have taken ownership of processes, not just followed them. Tailor your resume to show measurable results, such as reduced resolution times or improved team performance, and demonstrate that you can operate without constant supervision.
Which companies hire mid level service team leads?
Companies hiring mid level service team leads right now include State Farm, Amazon, and Amazon Web Services, based on current listings on Migrate Mate as of November 2026. Organizations in this space range from regional service operators to large consumer-facing businesses that need experienced leads to keep customer-facing teams running smoothly and consistently.
Are there remote mid level service team lead jobs?
Yes, though availability varies by industry and company size. About 19% of mid level service team lead openings are remote or hybrid as of November 2026, with fully remote roles more common in tech-adjacent service environments and hybrid arrangements more typical in retail, hospitality, and field-based operations.
How do I move up to a mid level service team lead role?
Moving into a mid level service team lead role typically comes from consistently taking on more than your job description requires. That means volunteering to train newer team members, owning a recurring process or initiative, and building a record of independent problem-solving. Deepening your knowledge of service tools, escalation procedures, and performance metrics signals to managers that you are ready for broader responsibility.
Which industries hire the most mid level service team leads?
Mid Level service team lead roles concentrate in Healthcare & Medical Services, Insurance, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors rely on experienced leads to maintain service standards, manage team throughput, and act as the operational layer between frontline staff and senior management.