Service Team Member Jobs in Iowa
Service Team Member jobs in Iowa are concentrated in Des Moines, Cedar Rapids, and Iowa City, where retail, food service, and customer-facing operations run deep across the state's economy. Major employers with lasting Iowa footprints include Casey's General Stores, Hy-Vee, and Principal Financial Group, all of which regularly staff service team members across customer support, retail floor, and operations functions. Openings run from entry-level crew positions to team lead and shift supervisor roles, with the strongest demand in quick-service food, grocery retail, and member services. Find a role that fits below and apply directly.
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Showing 5 of 29+ Service Team Member jobs
Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
- Retail and/or customer service experience preferred
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Michaels requires all team members in this role to be at least sixteen (16) years or older.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com "and" Michaels.ca ."The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com .
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
- Retail and/or customer service experience preferred
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Michaels requires all team members in this role to be at least sixteen (16) years or older.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com "and" Michaels.ca ."The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com .
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
See All 29 Service Team Member Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
Find Service Team Member JobsService Team Member Jobs by City in Iowa
Where Iowa roles are concentrated, by current openings.
Service Team Member Job Market in Iowa
A snapshot from current Iowa openings, updated as new roles post.
Who's Hiring
- State Farm19
- Michaels3
- Fleet Farm2
- Whole Foods Market2
- Euclid1
Top Industries Hiring
- Insurance
What Iowa Employers Look For
The qualifications that appear most often in service team member jobs across Iowa.
- High school diploma or GED required by most Iowa service team member employers
- Strong customer service and interpersonal communication skills throughout every shift
- Ability to stand for extended periods and lift up to 50 pounds regularly
- Availability for flexible scheduling including evenings, weekends, and holidays
- Basic cash handling and point-of-sale system experience preferred by Iowa employers
- Team-oriented mindset with the ability to follow directions from shift supervisors
Service Team Member Jobs in Iowa: Frequently Asked Questions
How do you become a service team member in Iowa?
Most service team member roles in Iowa do not require a state-issued license, so the path in is straightforward. Employers typically look for a high school diploma or equivalent and some customer-facing experience, whether from retail, food service, or hospitality. Iowa's large grocery chains, quick-service restaurants, and member-services organizations all hire at the entry level, with on-the-job training covering the specifics of each employer's systems and standards.
Which companies hire service team members in Iowa?
Iowa service team member roles are posted by State Farm, Michaels, and Fleet Farm and others right now, based on current listings on Migrate Mate as of August 2026. Iowa's retail and food-service sectors drive the bulk of demand, with statewide employers like Hy-Vee and Casey's General Stores consistently posting openings across dozens of Iowa locations.
Which Iowa cities have the most service team member jobs?
Ankeny, Waukee, and Des Moines account for the largest share of service team member openings in Iowa. Des Moines anchors the market as the state's largest metro, home to corporate headquarters and dense retail corridors, while Cedar Rapids and Iowa City benefit from strong university populations, regional medical centers, and established retail hubs that generate steady service staffing needs year-round.
Are there remote service team member jobs in Iowa?
Yes, but they're rare. Most service team member work is hands-on and location-dependent, whether on a retail floor, in a quick-service kitchen, or at a member services counter. About 0% of service team member openings tied to Iowa are remote or hybrid as of August 2026, and those tend to cluster in phone-based or chat-based customer support functions rather than in-store operations.
How can I get hired as a service team member in Iowa with little or no experience?
The most realistic entry path is applying directly to Iowa's large retail and food-service employers, which regularly hire candidates with no prior experience and train on the job. Hy-Vee, Casey's General Stores, and McDonald's Iowa franchises all run structured onboarding programs for new team members. Lateral moves from cashier, stocker, or food prep positions are common stepping stones, and holding a food handler certificate from Iowa State University Extension gives applicants a visible edge in food-service hiring.
Where can I find and apply to service team member jobs in Iowa?
You can find and apply to service team member jobs in Iowa on Migrate Mate, which lists current Iowa openings across retail, food service, customer support, and related fields. Search the listings to find roles that match your location, availability, and experience level, then apply directly to the employers that fit.
See All 29 Service Team Member Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
Find Service Team Member Jobs