Software Support Specialist Jobs in Charlottesville, VA
Software Support Specialist jobs in Charlottesville are in active demand, concentrated in the Downtown Mall corridor, the University Avenue tech and healthcare zone, and the Route 29 North business corridor across education technology, healthcare IT, and managed services. Employers actively hiring include University of Virginia, Region Ten Community Services Board, and Belk. See the openings below and apply to the ones that match your experience.
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Showing 5 of 20+ Software Support Specialist jobs
The Opportunity:
CACI seeks an Intelligence Operations Support Specialist to provide branch administration, personnel coordination, records and media management, and research support at the National Ground Intelligence Center (NGIC).
You will work across classified and unclassified environments, manage competing priorities and deadlines, and coordinate with branch leaders, analysts, and mission partners.
Responsibilities:
- Coordinate visitors, facilities, supplies, document production, and budget tracking.
- Manage administrative actions, deadlines, NIPR/JWICS calendars, taskings, meeting records, and branch communications.
- Coordinate travel, DTS approvals, ATAAPS reviews, training, personnel actions, onboarding, and offboarding.
- Maintain personnel and manpower records, respond to data calls, and track service requests.
- Manage records, digital files, workflows, media, and two-person-reviewed data transfers when authorized and trained.
- Protect classified and controlled information in accordance with NGIC, Army, and DoD security, cyber, OPSEC, records, and quality requirements.
- Conduct directed research, data mining, indexing, and information retrieval using approved government and open-source resources.
- Organize source material for analyst review; author or approve finished intelligence only when assigned and qualified.
Qualifications:
Required:
- Bachelor’s degree and five years of relevant DoD or Intelligence Community experience; equivalent education and experience may substitute, subject to contract requirements.
- Active TS/SCI clearance and ability to maintain required access.
- Experience with NIPR, JWICS, and other classified or unclassified networks.
- Advanced proficiency in Microsoft Outlook, Teams, Word, Excel, and PowerPoint.
- Knowledge of DoD or Army administrative, personnel, records, and security processes, including classified information, removable media, and controlled data transfers.
- Ability to manage competing priorities, stakeholders, and deadlines with limited supervision.
- Strong communication, organization, and customer-service skills.
Desired:
- Experience with DTS, ATAAPS, or comparable government systems.
- Army or Intelligence Community experience in operations, personnel, leadership support, records, media custody, or data transfers.
- Experience with open-source research, data mining, indexing, or intelligence information retrieval.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range :
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$68,400-$143,700
The Opportunity:
CACI seeks an Intelligence Operations Support Specialist to provide branch administration, personnel coordination, records and media management, and research support at the National Ground Intelligence Center (NGIC).
You will work across classified and unclassified environments, manage competing priorities and deadlines, and coordinate with branch leaders, analysts, and mission partners.
Responsibilities:
- Coordinate visitors, facilities, supplies, document production, and budget tracking.
- Manage administrative actions, deadlines, NIPR/JWICS calendars, taskings, meeting records, and branch communications.
- Coordinate travel, DTS approvals, ATAAPS reviews, training, personnel actions, onboarding, and offboarding.
- Maintain personnel and manpower records, respond to data calls, and track service requests.
- Manage records, digital files, workflows, media, and two-person-reviewed data transfers when authorized and trained.
- Protect classified and controlled information in accordance with NGIC, Army, and DoD security, cyber, OPSEC, records, and quality requirements.
- Conduct directed research, data mining, indexing, and information retrieval using approved government and open-source resources.
- Organize source material for analyst review; author or approve finished intelligence only when assigned and qualified.
Qualifications:
Required:
- Bachelor’s degree and five years of relevant DoD or Intelligence Community experience; equivalent education and experience may substitute, subject to contract requirements.
- Active TS/SCI clearance and ability to maintain required access.
- Experience with NIPR, JWICS, and other classified or unclassified networks.
- Advanced proficiency in Microsoft Outlook, Teams, Word, Excel, and PowerPoint.
- Knowledge of DoD or Army administrative, personnel, records, and security processes, including classified information, removable media, and controlled data transfers.
- Ability to manage competing priorities, stakeholders, and deadlines with limited supervision.
- Strong communication, organization, and customer-service skills.
Desired:
- Experience with DTS, ATAAPS, or comparable government systems.
- Army or Intelligence Community experience in operations, personnel, leadership support, records, media custody, or data transfers.
- Experience with open-source research, data mining, indexing, or intelligence information retrieval.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range :
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$68,400-$143,700See All 20 Software Support Specialist Jobs in Charlottesville
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Find JobsSoftware Support Specialist Job Market in Charlottesville
Who's Hiring
Top Industries Hiring
- Insurance
Software Support Specialist Jobs in Charlottesville: Frequently Asked Questions
How do I get a software support specialist job in Charlottesville?
Focus your search on Charlottesville's three strongest hiring sectors: higher education IT (centered on UVA and its affiliated health system), healthcare software vendors serving the regional medical community, and managed service providers clustered along Route 29 North. Candidates who can demonstrate hands-on ticketing system experience, familiarity with HIPAA-compliant environments, or prior work supporting enterprise platforms used in academic or clinical settings stand out most in this market.
Which companies hire software support specialists in Charlottesville?
Employers hiring software support specialists in Charlottesville right now include University of Virginia, Region Ten Community Services Board, and Belk, based on current listings on Migrate Mate as of November 2026. Charlottesville's employer mix leans heavily toward the University of Virginia ecosystem, regional healthcare organizations, and local technology firms serving education and government clients.
Are there remote software support specialist jobs in Charlottesville?
Yes, though it depends on the role: desk-based and application support positions are frequently remote-eligible, while on-site hardware or clinical environment support roles typically require in-person presence. About 25% of software support specialist openings tied to Charlottesville are remote or hybrid as of November 2026, with the strongest remote availability in SaaS product support and cloud platform administration roles serving Charlottesville-based employers.
How can I get a software support specialist job in Charlottesville with little or no experience?
The most realistic entry path in Charlottesville is through UVA's IT department or its affiliated health system, both of which regularly hire help desk associates and IT support technicians as stepping-stone roles. Local managed service providers along Route 29 North also hire entry-level candidates willing to train toward certifications like CompTIA A+ or ITIL. A background in customer service combined with any coursework in networking or operating systems gives Charlottesville applicants a meaningful edge at this level.
Which industries hire the most software support specialists in Charlottesville?
The sectors hiring the most software support specialists in Charlottesville are Insurance, based on current listings on Migrate Mate as of November 2026. Charlottesville's economy is anchored by UVA's academic and medical operations, which creates sustained demand for software support roles across both educational technology platforms and clinical information systems.
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