Software Support Specialist Jobs in Herndon, VA
Software Support Specialist jobs in Herndon, Virginia concentrate in the Dulles Tech Corridor, Worldgate, and the Herndon-Monroe business parks, across federal IT contracting, cybersecurity, and enterprise SaaS. Employers actively hiring include Deltek, Amazon Web Services, and SAP. See the openings below and apply to the ones that match your experience.
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Showing 5 of 26+ Software Support Specialist jobs
Business Growth
Leadership
Profit and Loss (P&L) Management
REQ#: RQ231553
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job Description
Join GDIT’s Intelligence and Homeland Security Division and DHS Sector as the Vice President of a Business Area supporting DHS Headquarters, Transportation Security Administration (TSA) and the United States Coast Guard (USCG),
In this role, you’ll have a unique opportunity to support our DHS customers, lead and ensure excellent performance of our diversified IT and mission portfolio, partner with our Business Development, Capture and Solution teams to grow the business and ensure we retain and attract exceptional talent.
As the senior leader of this Profit and Loss business, you will set the strategic direction, aligned with the broader Sector and Division strategies, to ensure we satisfy the demands of our customers, employees, and business. With an unmatched footprint in DHS, this is a fantastic time to join GDIT and its Homeland Security Sector.
We are a leader in providing cloud, cyber, data & analytics, enterprise IT, application, and mission services to our customers.
Key Responsibilities include:
- Leads the portfolio and sets the strategic and operating plan for one of three Sector business areas/portfolios
- Performs financial management with profit and loss responsibility for the Business Area, with the responsibility to meet or exceed financial targets
- Provides customer and technical oversight of the portfolio, ensuring exceptional customer satisfaction and employee engagement
- Drives growth – in collaboration with the Sector and Division resources; must deliver a strong book-to-bill, re-compete wins, and YoY new business growth
- Ensures alignment with Sector, Division and Company strategy and objectives
Bachelor's Degree in information technology, business, or related discipline. Master's Degree a plus.
- 10+ or more years of experience leading programs or portfolios of similar or greater size
- In-depth knowledge of the DHS mission and market, especially DHS HQ, TSA and USCG
- Ability to coordinate, manage, and supervise the activities related to Business Area operations and strategy
- Ability to manage and lead a geographically diverse team
- Experience driving organic and new business growth, including serving as the lead on large-scale (>$200M) new business pursuits
- Ability to effectively engage with C-suite leadership
- Ability to thrive in a highly collaborative, fast-paced, growth-focused environment
- Ability to motivate teams to perform exceptionally over long stretches of time and in challenging situations
- Ability to communicate exceptionally, including customer and board-level briefings
Other Qualifications & Experience
- Strong working relationships with current DHS leaders and decision makers
- Strong Collaboration and team player approach a must
- Significant proposal preparation and costing/pricing analysis skills
- Knowledge of enterprise IT strategies and technologies
- Comprehensive knowledge of relevant corporate and government regulations and standards
- Experience serving the broader DHS market
- Willingness to travel
- Ability to obtain a Top Secret SCI Security Clearance
- US Citizenship required
- Prior experience as a DHS Federal Employee a plus
- DHS EoD a plus
Work Requirements
10 + years of related experience
- may vary based on technical training, certification(s), or degree
10-25%
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $267,550 - $316,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our Identity Verification Process
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Business Growth
Leadership
Profit and Loss (P&L) Management
REQ#: RQ231553
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job Description
Join GDIT’s Intelligence and Homeland Security Division and DHS Sector as the Vice President of a Business Area supporting DHS Headquarters, Transportation Security Administration (TSA) and the United States Coast Guard (USCG),
In this role, you’ll have a unique opportunity to support our DHS customers, lead and ensure excellent performance of our diversified IT and mission portfolio, partner with our Business Development, Capture and Solution teams to grow the business and ensure we retain and attract exceptional talent.
As the senior leader of this Profit and Loss business, you will set the strategic direction, aligned with the broader Sector and Division strategies, to ensure we satisfy the demands of our customers, employees, and business. With an unmatched footprint in DHS, this is a fantastic time to join GDIT and its Homeland Security Sector.
We are a leader in providing cloud, cyber, data & analytics, enterprise IT, application, and mission services to our customers.
Key Responsibilities include:
- Leads the portfolio and sets the strategic and operating plan for one of three Sector business areas/portfolios
- Performs financial management with profit and loss responsibility for the Business Area, with the responsibility to meet or exceed financial targets
- Provides customer and technical oversight of the portfolio, ensuring exceptional customer satisfaction and employee engagement
- Drives growth – in collaboration with the Sector and Division resources; must deliver a strong book-to-bill, re-compete wins, and YoY new business growth
- Ensures alignment with Sector, Division and Company strategy and objectives
Bachelor's Degree in information technology, business, or related discipline. Master's Degree a plus.
- 10+ or more years of experience leading programs or portfolios of similar or greater size
- In-depth knowledge of the DHS mission and market, especially DHS HQ, TSA and USCG
- Ability to coordinate, manage, and supervise the activities related to Business Area operations and strategy
- Ability to manage and lead a geographically diverse team
- Experience driving organic and new business growth, including serving as the lead on large-scale (>$200M) new business pursuits
- Ability to effectively engage with C-suite leadership
- Ability to thrive in a highly collaborative, fast-paced, growth-focused environment
- Ability to motivate teams to perform exceptionally over long stretches of time and in challenging situations
- Ability to communicate exceptionally, including customer and board-level briefings
Other Qualifications & Experience
- Strong working relationships with current DHS leaders and decision makers
- Strong Collaboration and team player approach a must
- Significant proposal preparation and costing/pricing analysis skills
- Knowledge of enterprise IT strategies and technologies
- Comprehensive knowledge of relevant corporate and government regulations and standards
- Experience serving the broader DHS market
- Willingness to travel
- Ability to obtain a Top Secret SCI Security Clearance
- US Citizenship required
- Prior experience as a DHS Federal Employee a plus
- DHS EoD a plus
Work Requirements
10 + years of related experience
- may vary based on technical training, certification(s), or degree
10-25%
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $267,550 - $316,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our Identity Verification Process
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
See All 26 Software Support Specialist Jobs in Herndon
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Find JobsSoftware Support Specialist Job Market in Herndon
Who's Hiring
Top Industries Hiring
- Technology & Software
Software Support Specialist Jobs in Herndon: Frequently Asked Questions
How do I get a software support specialist job in Herndon?
The strongest path into Herndon's market is through its dense federal IT contracting community, where government-facing firms along the Dulles Corridor consistently hire support specialists to maintain mission-critical software systems. Candidates who hold a CompTIA A+ or Security+ certification stand out because many Herndon employers work on cleared or compliance-heavy contracts. Familiarity with ticketing platforms like ServiceNow and experience supporting enterprise environments gives a clear edge over generalist applicants.
Which companies hire software support specialists in Herndon?
Companies currently hiring software support specialists in Herndon include Deltek, Amazon Web Services, and SAP, per current listings on Migrate Mate as of November 2026. Herndon's employer base skews heavily toward defense and intelligence IT contractors, cloud services providers, and SaaS companies serving federal agencies, meaning most openings come from mid-size to large technology firms rather than small local businesses.
Are there remote software support specialist jobs in Herndon?
Yes, though the role skews more toward hybrid than fully remote, since many Herndon employers support government clients with on-site or clearance requirements. About 67% of software support specialist openings tied to Herndon are remote or hybrid as of November 2026, with the most flexible arrangements found in commercial SaaS and cloud-support roles rather than federal-facing positions that require badge access or classified environments.
How can I get a software support specialist job in Herndon with little or no experience?
The most realistic entry path in Herndon is through IT helpdesk or tier-one support roles at the area's many federal IT contractors and managed service providers, which frequently hire candidates who can demonstrate foundational troubleshooting skills even without years of experience. Earning a CompTIA A+ before applying removes a common screening hurdle. Entry-level associate support analyst and IT support technician titles are the lateral moves that most often transition into a full software support specialist role within Herndon's contracting community.
Which industries hire the most software support specialists in Herndon?
Most software support specialist openings in Herndon sit in Technology & Software, per current listings on Migrate Mate as of November 2026. Herndon's position at the core of the Dulles Technology Corridor, adjacent to major federal agency hubs and the region's largest data center concentration, makes those sectors the dominant and sustained source of local demand for this role.
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