Software Support Specialist Jobs in Norfolk, VA
Software Support Specialist jobs in Norfolk are in steady demand, concentrated in the Downtown Norfolk tech corridor, the Naval Station area, and the Ghent and ODU-adjacent districts, across defense contracting, healthcare IT, and commercial software sectors. Employers hiring right now include Sentara, City of Norfolk, VA, and Leidos. See the openings below and apply to the ones that match your experience.
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This position will coordinate all activities of the unit responsible for the development, maintenance, operation, and life cycle support of multiple, complex information systems supporting the administrative functions of a large, multi-campus community college. Tasks include directing and assisting staff in the analysis, design, development, implementation, and support of complex information systems projects. Incumbent works independently and measures employees’ results and initiates personnel actions. Incumbent serves as the Information Security Officer with responsibilities for the development, implementation, and maintenance of the college’s information technology security program.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Extensive knowledge of functional analysis, application design and programming techniques.
- Extensive knowledge of high-level programming languages, development tools, and databases.
- Extensive knowledge of business processes and administrative functions in a large educational environment.
- Knowledge of the Commonwealth of Virginia (COV) and Virginia Community College System (VCCS) Information Technology Security Standards and Guidelines.
- Advanced knowledge of desktop computers, operating systems, and applications including Microsoft Office, etc.
- Ability to analyze complex business processes, to interpret user needs, and to evaluate alternative solutions.
- Ability to coordinate all activities of multiple, complex projects to meet project deadlines and resource constraints.
- Ability to provide advanced technical leadership and training in project management and application development to subordinate staff and other college personnel.
- Ability to supervise the development of policies, procedures, and written documentation for complex information systems.
- Ability to supervise and prioritize work assignments for a diverse programming and computer operations staff and coordinate their efforts with those of other college personnel.
- Ability to understand program coding and logically apply it.
- Ability to code complex SQL applications.
- Ability to develop complex computer applications to meet functional requirements of business processes.
- Ability to troubleshoot and debug complex programs quickly.
- Knowledge of AI and prompt coding.
- Ability to communicate effectively at a technical and end-user level both orally and in writing.
- Ability to work independently or as a member of a team without direct supervision.
- Frequent contact with upper management and employees to provide guidance, information, and to facilitate the resolution of issues.
- May provide leadership or supervision to other staff.
- Formal training in high level programming languages, development tools, and databases.
- Extensive experience in the development, operation and support of computer systems.
- Extensive experience in analysis, design, and management of complex programming projects.
- Advanced experience supervising and evaluating application development and computer operations staff.
- Substantial experience with relational database management systems such as ORACLE.
- Advanced knowledge of FERPA.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
This position will coordinate all activities of the unit responsible for the development, maintenance, operation, and life cycle support of multiple, complex information systems supporting the administrative functions of a large, multi-campus community college. Tasks include directing and assisting staff in the analysis, design, development, implementation, and support of complex information systems projects. Incumbent works independently and measures employees’ results and initiates personnel actions. Incumbent serves as the Information Security Officer with responsibilities for the development, implementation, and maintenance of the college’s information technology security program.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Extensive knowledge of functional analysis, application design and programming techniques.
- Extensive knowledge of high-level programming languages, development tools, and databases.
- Extensive knowledge of business processes and administrative functions in a large educational environment.
- Knowledge of the Commonwealth of Virginia (COV) and Virginia Community College System (VCCS) Information Technology Security Standards and Guidelines.
- Advanced knowledge of desktop computers, operating systems, and applications including Microsoft Office, etc.
- Ability to analyze complex business processes, to interpret user needs, and to evaluate alternative solutions.
- Ability to coordinate all activities of multiple, complex projects to meet project deadlines and resource constraints.
- Ability to provide advanced technical leadership and training in project management and application development to subordinate staff and other college personnel.
- Ability to supervise the development of policies, procedures, and written documentation for complex information systems.
- Ability to supervise and prioritize work assignments for a diverse programming and computer operations staff and coordinate their efforts with those of other college personnel.
- Ability to understand program coding and logically apply it.
- Ability to code complex SQL applications.
- Ability to develop complex computer applications to meet functional requirements of business processes.
- Ability to troubleshoot and debug complex programs quickly.
- Knowledge of AI and prompt coding.
- Ability to communicate effectively at a technical and end-user level both orally and in writing.
- Ability to work independently or as a member of a team without direct supervision.
- Frequent contact with upper management and employees to provide guidance, information, and to facilitate the resolution of issues.
- May provide leadership or supervision to other staff.
- Formal training in high level programming languages, development tools, and databases.
- Extensive experience in the development, operation and support of computer systems.
- Extensive experience in analysis, design, and management of complex programming projects.
- Advanced experience supervising and evaluating application development and computer operations staff.
- Substantial experience with relational database management systems such as ORACLE.
- Advanced knowledge of FERPA.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
See All 33 Software Support Specialist Jobs in Norfolk
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Find JobsSoftware Support Specialist Job Market in Norfolk
Who's Hiring
Top Industries Hiring
- Education
- Technology & Software
- Healthcare & Medical Services
- Consulting & Professional Services
Software Support Specialist Jobs in Norfolk: Frequently Asked Questions
How do I get a software support specialist job in Norfolk?
Focus your search on Norfolk's defense contractors, hospital networks, and managed service providers, which consistently post software support roles. The Downtown Norfolk tech corridor and the areas surrounding Naval Station Norfolk concentrate the most openings. Candidates who combine hands-on ticketing system experience with familiarity with government or healthcare IT environments stand out in this market. Networking through local tech meetups and ODU career events also opens doors.
Which companies hire software support specialists in Norfolk?
Norfolk software support specialist roles are posted by Sentara, City of Norfolk, VA, and Leidos and others right now, based on current listings on Migrate Mate as of July 2026. The local market skews toward defense contractors, regional health systems, and mid-size managed IT service firms with a strong footprint in the Hampton Roads area.
Are there remote software support specialist jobs in Norfolk?
Yes, though availability depends on the role, since positions tied to classified government systems or on-site hardware typically require in-person work. About 14% of software support specialist openings tied to Norfolk are remote or hybrid as of July 2026, with the flexible arrangements most common in commercial software and SaaS support roles rather than defense or clinical IT positions.
How can I get a software support specialist job in Norfolk with little or no experience?
The most realistic entry path in Norfolk is through a help desk or tier-one IT support role with a managed service provider or regional healthcare network, which are both active entry-level employers in the area. CompTIA A+ or ITIL Foundation credentials signal readiness to local hiring managers. ODU and Tidewater Community College both offer IT pathways that feed into local employer pipelines, and temp-to-hire IT staffing roles are common across the Hampton Roads corridor.
Which industries hire the most software support specialists in Norfolk?
Most software support specialist openings in Norfolk sit in Education, Technology & Software, and Healthcare & Medical Services, per current listings on Migrate Mate as of July 2026. Norfolk's large defense and federal contracting presence, combined with a growing regional health system and a commercial tech sector anchored downtown, collectively drive consistent demand for software support talent across experience levels.
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See All 33 Software Support Specialist Jobs in Norfolk
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